Connecticut StateDepartment of Administrative Services

Clerk Typist

Recruitment #191104-2008CL-001

Introduction

The Active & Pension Payroll Services Division at the Office of the State Comptroller pays all state employees, coordinates all payroll deductions, maintains records on payroll taxes, and deposits federal and state income tax withholding and social security contributions. It pre-audits and issues state employee and deduction checks on a bi-weekly basis, submits deduction reports, maintains wage execution records, and administers direct deposit programs. Apply to be a part of this integral team in a Constitutional Office!

The person chosen to fill this role will work at the division’s front desk to provide exceptional customer service to visitors coming into the office as well as handle telephone inquiries from state employees, other state agencies, and the public. The candidate will provide additional clerical support to the division as needed.

The position is currently located at 55 Elm Street in Hartford, CT. The OSC is relocating its offices to the newly renovated State Office Building at 165 Capitol Avenue in late 2019. This state of the art building offers an on-site cafeteria, free garage parking, and ergonomic workspaces.

The selected candidate will work 40 hours per week, Monday through Friday. The OSC offers an excellent salary and benefits package.

Selection Plan

All applicants must include a resume within the “Resume Tab” of their application. At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, performance reviews, supervisory references, college transcripts, attendance records, responses to referral questions etc., at the discretion of the hiring agency.

Questions about these required documents should be directed to the hiring agency's human resources office: Bonnie.Schlechtweg@ct.gov or (860) 702-3323.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency, this class is accountable for performing a full range of general clerical functions including basic processing, reception, filing, record keeping, bookkeeping and typing.

EXAMPLES OF DUTIES

1. TYPING: Using a typewriter, personal computer and other electronic equipment types a variety of materials from rough copy or electronic recording device including correspondence, memos, reports, forms, applications, bills and other documents and records with speed and accuracy; reviews and corrects drafts for conformance with originals; enters and retrieves data on personal computers and computer terminals.

2. FILING: Maintains logs; sets up and maintains records and files according to established procedures; (e.g. alpha, numeric or chronological order); searches files for information.

3. CORRESPONDENCE: Prepares and sends out standard form letters making minor revisions or additions.

4. REPORT WRITING: Compiles information from standard sources and prepares reports.

5. INTERPERSONAL: Answers phone, transfers calls and takes messages; receives and directs visitors; handles routine requests for information, procedural guidelines or assistance over the telephone or in person; (e.g. counter, reception and/or information desk).

6. PROCESSING: Receives, sorts and distributes mail; performs a variety of basic processing tasks (e.g., sorts, numbers, codes and files materials), reviews materials for accuracy and completeness (ensures categorical information is completed as required), makes changes per instructions or as authorized, verifies information through cross-referencing of existing computer and/or manual files or inquiries by phone or form letter to sender or other work units; does routine posting to ledgers, account books or other records; receives payments for licenses, bills, applications, fines and fees, etc.; prepares, totals and balances receipts; prepares cash transmittal/deposit slips; types and prepares purchase requisitions, orders or billing invoices according to established procedures; assists in or maintains inventory and orders supplies; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of office procedures including proper telephone usage and filing; knowledge of spelling, punctuation and grammar; skill in typing a variety of materials; basic interpersonal skill; basic oral and written communication skills; basic skill in performing arithmetical computations; ability to operate office equipment which includes personal computers, computer terminals and other electronic equipment; ability to perform basic clerical tasks such as coding, sorting, alphabetizing and numeric ordering.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) months as a Typist or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

Graduation from high school with coursework in typing.

PREFERRED QUALIFICATIONS

• Minimum 3 years of customer service experience
• Proficiency in Microsoft Office programs, especially Microsoft Excel
• PeopleSoft experience
• Ability to learn new computer software programs and utilize electronic office equipment
• Superior organizational and time management skills
• Capable of managing several high priority tasks at a time
• Excellent interpersonal skills
• Excellent verbal and written communication skills including proper spelling, punctuation, and grammar

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.