Office Assistant

The State of Connecticut Department of Developmental Services (DDS) - Central Office - has one (1) current full-time job opportunity for an Office Assistant in the Medicaid Operations Division based in Wallingford, CT. Some training will occur at the DDS office in Hartford.

This is unique Office Assistant opportunity. This position will work directly with families to gather the missing documentation for individuals that have fallen off of Medicaid.

This is a full-time forty (40) hour per week position. The work schedule will initially be Monday-Friday 9:00am-5:30pm. However, after a period, it will change to Tuesday through Saturday 9:00am-5:30pm. However, must be flexible in order to meet the needs of the agency, families, and individuals.

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application.

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system.

* New State Employees start at minimum of salary range.

If selected for further consideration, at time of interview, State employees may be required to provide a resume and last two (2) service ratings and non-state employees may be required to provide a resume and two (2) letters of reference.

Incumbents in this class will be required to possess and retain a valid Motor Vehicle Operator's license.

Incumbents in this class will be required to travel.

This posting MAY require completion of additional referral questions (RQ’s) which will be sent to you via email after the closing date. Please regularly check your email for notifications. You must reply by the deadline indicated on the notification or you will be automatically disqualified from consideration.

Should you have questions pertaining to this recruitment, please contact Daimar Ramos at Daimar.Ramos@ct.gov or 860-263-2625.

In a state agency this class is accountable for performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.

Provides general information and referral services in response to citizen request for assistance in completing Medicaid applications. Assisting individuals and families to develop independence in completing necessary Medicaid initial and redetermination paperwork. Responds to inquiries from other work units or departments/agencies; applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance; may lead lower level employees in carrying out assigned clerical functions. Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly; processes a variety of documents in determining routine case status; exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by phone or form letter; uses a variety of automated equipment to perform job functions; performs related duties as required.

Knowledge of office systems and procedures including proper telephone usage and filing; oral and written communication skills; skill in performing arithmetical computations; basic interpersonal skills; ability to perform a full range of clerical tasks; ability to operate office equipment which includes personal computers, computer terminals and other electronic automated equipment; ability to operate office suite software; ability to schedule and prioritize workflow; ability to read and interpret complex instructions.

Two (2) years of general clerical work experience.

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling six (6) months of experience.

• Experience with individuals and families with intellectual/developmental disabilities
• Strong computer experience with Microsoft Suite of programs, specifically Excel, Access, Word and Outlook
• Experience working with the public
• Ability to work independently and as part of a team
• Strong communication skills
• Knowledge of CT Husky Program
• Bilingual preference (Spanish)

Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.