|Date Opened||4/9/2019 12:00:00 AM|
|Salary||$46,721 - $61,096/year|
|Job Type||Open to the Public|
|Close Date||4/16/2019 11:59:00 PM|
The State of Connecticut Department of Transportation (DOT), Division of Business Services seeks a qualified individual for the position of Processing Technician in the Claims Unit in Newington. This position is for the first shift, 7:30 a.m. – 4:00 p.m., full-time, Monday through Friday.
The candidate for this position will be responsible for a variety of duties related to the receipt and processing of claims filed against the Department for property damage and personal injury. This position requires considerable telephone contact with the general public; therefore, the selected candidate must possess excellent communication and public relations skills.
Candidates are required to have a high-level of customer service experience and possess full knowledge of office practices. The selected candidate will be responsible for maintaining a system for all Highway liability, Fleet, Rails, Public Transportation and Claims Commissioner claims; identify issues and provide ongoing monitoring and training as it relates to investigations and claim resolutions; examine claims for completeness and conformance to state statutes; interpret the applicable state statutes; perform data entry and utilize various databases; initiate and maintain communication with a wide variety of resources including the general public, insurance administrator, attorneys, other insurance companies, construction companies, other state agencies and department personnel; maintain records related to litigation holds; process requisitions in CORE-CT; represent the Department to ensure procurement of insurance coverage as per risk management ideals, contractual obligations, loss/risk probabilities and state statutes; prepare and send correspondence; perform related duties as required.
In order to be considered for this job opening, you must meet the Minimum Qualifications and Preferred Qualifications as listed on the job opening. You must specify your qualifications on your application.
Applicants must include a resume within the "Resume Tab" of their application. Ensure that your application is complete before submitting. Applicants will be unable to make revisions once their application is submitted into the JobAps system.
Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account.
Should you have questions pertaining to this recruitment, please contact Jennifer Brame at firstname.lastname@example.org. Reference #30058.
Candidates are preferred to have the following experience:
• Work experience within a customer service setting.
• Ability to work independently and exercise independent judgment.
• Ability to interpret statutes.
• Excellent oral and written communication skills.
• Computer proficiency including experience with Microsoft Office.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.