Transportation Director Of Concessions Operations And Revenue

The State of Connecticut Department of Transportation (DOT) seeks qualified individuals for the position of Transportation Director of Concessions Operations and Revenue within the Office of Property and Facilities Services. This position is first shift, 40 hours per week, Monday through Friday, with normal work hours of 7:30 a.m. to 4:00 p.m. There may be occasional weekend and early or late shifts as deemed necessary.

This position is responsible for the management and oversight of the Concessions Unit staff, which consists of one (1) Supervisor and two (2) Transportation Concession Inspectors, who engage in the inspection of restaurants, retail, fuel service stations, and other concessions activities at the CTDOT’s service plazas, and CTDOT’s Newington office cafeteria. This position is assigned to work at the Newington headquarters facility, but due to this office's oversight of the 23 statewide service plazas, travel may occur. Incumbents are required to possess and retain a valid driver’s license.

The Concessions Unit’s duties entail the oversight, management and review of CTDOT’s contractor performance of their management and operation of CTDOT’s 23 service plazas located along I-95, I-395, and Route 15. These operations focus on the provision of restroom facilities, retail, food and fuel services to the traveling public. The Concessions Unit monitors the contractor’s compliance to contractual obligations, such as sales and revenue; state, local and federal regulations; environmental compliance; repairs and maintenance; customer service; consumer laws; public health; and food and retail pricing.

In order to be considered for this job opening, you must meet the Minimum Qualifications and the Preferred Qualifications as listed on the job opening. You must specify your qualifications on your application.

Applicants must include a resume within the "Resume Tab" of their application. Ensure that your application is complete before submitting it. Applicants will be unable to make revisions once their application is submitted into the JobAps system.
Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account.

Should you have questions pertaining to this recruitment, please contact Jennifer Brame at jennifer.brame@ct.gov. Reference #78679.

In the Department of Transportation this class is accountable for directing concessions revenue producing operations.

Directs and coordinates all activities related to development and contractual enforcement of state owned and leased revenue producing facilities; monitors lessee performance to assure compliance with all contractual provisions for services provided; establishes monitoring and auditing procedures to assure accountability and proper rental payments to state; develops and negotiates comprehensive leases for building, properties and equipment involved in respective revenue operations to assure proper levels of public service; directs a program for inspection of leased facilities to ensure compliance with contractual obligations; investigates all public complaints and takes remedial action; acts as liaison between department and lessees of service providers; develops requests for proposals and contractual agreements for operation of these facilities including negotiation and agreement process with lessees; coordinates work of other department divisions in improvement projects at concessions locations; directs preparation of revenue reports, analyses and projections; directs development and administration of all budgets pertaining to concessions operations; performs related duties as required.

Considerable knowledge of principles and practices of modern business management and real property management; knowledge of and ability to apply relevant state and federal laws, statutes and regulations; considerable interpersonal skills; considerable oral and written communication skills; considerable skill and ability in negotiating, interpreting and administering business contracts.

Eight (8) years of experience in real estate and/or business management in a large business or governmental organization having responsibility for real estate or leasing transactions. Experience must include responsibility for coordinating the development of new business interests and for negotiating concession leases.

Two (2) years of the General Experience must have been in a supervisory capacity responsible for negotiating and monitoring real estate or concessions agreements or contracts.

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.