Motor Vehicle Analyst

The State of Connecticut Department of Motor Vehicles is recruiting within the agency for a Motor Vehicle Analyst in the Vehicle Business Regulations unit in Wethersfield.  This is a full-time (40 hours/week), first shift, Monday - Friday position.

Please ensure that your application is complete.  You will be unable to make revisions once you officially submit your application to the State of Connecticut.  Candidates who submit an untimely, incomplete or inaccurate application will not be considered for this employment opportunity. (Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: performance reviews, attendance, supervisory references, college transcripts, etc., at the discretion of the hiring agency.)

Should you have questions pertaining to this recruitment, please contact Thursa Hinson at thursa.hinson@ct.gov or (860) 263-5268.

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Motor Vehicles, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

This position will be filled in accordance with reemployment, SEBAC, transfer, promotion and merit employment rules.

In the Department of Motor Vehicles this class is accountable for independently performing a full range of tasks at the professional level in administration, research, planning, legal, management analysis and/or customer service or acting as an assistant to the manager of a medium field operation.

Performs a variety of tasks in any of the following areas: administration, research, legal, planning, management analysis and/or customer service functions; oversees assigned agency project management initiatives; prepares administrative, budgetary, research and management analysis reports; conducts research and corresponding analysis in assigned areas and topics; assesses impact of state and federal legislation on agency programs; researches and designs programs and strategies to enhance customer service delivery options; reviews programs and expenditures for compliance with grant contracts; recommends improvements to agency business practices and oversees the development and implementation of such improvements; provides training and consultative services to agency staff and units; drafts agency procedures; serves on major agency strategic initiative project teams and provides technical and administrative support; designs and/or modifies agency forms; assists in coordinating projects or initiatives between assigned unit and other bureaus, divisions and/or agencies; mediates and resolves contested issues and cases; explains statutes, regulations and policies to the public and agency staff as necessary; may refer cases for hearings and testify as required; acts for the branch manager in his/her absence; performs lead/supervisory duties as assigned; performs related duties as required.

Knowledge of agency functions and activities; knowledge of and ability to interpret and apply statutes, regulations, policies and procedures pertaining to motor vehicle issues such as registration, title and driver licensing; knowledge of business and public administration principles and practices; knowledge of research and data analysis methodologies; knowledge of grants and contracts preparation and administration; knowledge of customer service strategies and techniques; interpersonal skills; oral and written communication skills; project management skills; ability to prepare data, reports and studies; ability to analyze problems and recommend effective solutions.

Six (6) years of technical experience in planning, management analysis, research, administrative and/or customer service functions.

One (1) year of the General Experience must have been at an advanced technical level in a motor vehicle environment requiring the exercise of some independent judgment in research, planning, management analysis, administration and/or customer service.

Note: Advanced technical level is interpreted to be at or above the level of Head Motor Vehicle Examiner.

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in public administration, business administration or related field may be substituted for one (1) additional year of the General Experience.
3. Successful completion of a Connecticut Careers Trainee (CCT) or a Pre-Professional Trainee (PPT) program may substitute for the General and Special Experience.

• Extensive Knowledge and experience of Motor Vehicles Registration process and procedures
• Extensive coordination skills which include planning, directing, communicating and organizational skills. 
• Extensive knowledge of CIVLS system and procedures, advanced knowledge of motor vehicle laws,   statutes, and regulation.                                                                                                                                    
• Extensive use of Excel and other Microsoft programs as required.                                                                  
• Ability to manage multiple tasks and ensure deadlines are met.                                                       
• Knowledge of research and data analysis methodologies, knowledge of customer service strategies and techniques, strong oral and written communication skills, ability to prepare data, reports and/or studies, ability to analyze problems and recommend effective solutions.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.