Introduction
Seeking a leader who brings clinical insight, sound judgment, and a commitment to strengthening behavioral health services across our region.
Regional Services is a branch of the Community Services Division with a focus on building collaborative relationships with DMHAS contracted providers and supporting individuals receiving quality care.
Schedule
- 1st shift, 40 hours per week
- 8:00 AM - 4:30 PM
What We Can Offer You
Position Highlights
- Build collaborative relationships with DMHAS‑contracted providers and support individuals in receiving quality care
- Serve as a resource to services within the assigned region and understand the DMHAS system of care
- Represent the Department at community events and in interactions with providers and stakeholders
- Travel within the region is required for monitoring visits, meetings, and community events
- Other duties as assigned
About Us
DMHAS is dedicated to promoting the health and wellness of individuals with behavioral health needs through an integrated, holistic network of services that foster dignity, respect, and self‑sufficiency.
CSD is the “operations” arm of the DMHAS Office of the Commissioner (OOC). Regional monitoring staff maintain regular contact with the Department’s private not for profit behavioral health service contractors.
Selection Plan
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.
BEFORE YOU APPLY:
- Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
- Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
- Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
- Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
- Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
- Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
- Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.
AFTER YOU APPLY:
- Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly.
- For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”
- Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
- Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
- Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
- This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization.
QUESTIONS? WE’RE HERE TO HELP:
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ben Beaudry at Benjamin.Beaudry@ct.gov.
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Departments of Mental Health and Addiction Services and Developmental Services this class is accountable for directing a clinical division, a clinical discipline or a clinical program within a specified geographic area.
EXAMPLES OF DUTIES
- Manages the staff and operations of a clinical program, discipline or specialized area;
- Coordinates, plans and manages program activities;
- Formulates program goals and objectives;
- Develops or assists in the development and implementation of related policy;
- Interprets and administers pertinent laws;
- Monitors and evaluates staff;
- Prepares or assists in preparation of program budget;
- Maintains contacts with individuals both within and outside of program who might impact on program activities;
- Ensures program compliance with standards established by outside monitoring agencies;
- Participates in grant and contract preparation and administration;
- Manages the recruitment, selection and retention of program staff;
- Ensures compliance with quality assurance findings and recommendations;
- Promotes cultural diversity in workplace and ensures client/individuals rights;
- Identifies and plans training and development needs;
- Analyzes problems at program level and takes appropriate action;
- Initiates workforce planning and monitors staff utilization to meet identified goals;
- Prepares or oversees preparation of reports;
- Investigates and responds to critical incidents;
- May represent program in grievances and hearings;
- May perform clinical duties;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of
- principles, practices and issues of behavioral health care;
- resources available to client/individual populations;
- relevant agency policies and procedures;
- Knowledge of
- and ability to apply management principles and practices;
- relevant state and federal laws, statutes and regulations;
- behavioral health policies and systems;
- recovery principles and practices;
- principles and practices of public and/or health care administration;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Ability to
- influence actions of others;
- negotiate, mediate, and resolve conflicts;
- analyze and synthesize information;
- collaborate within program, department, agency, and community;
- interpret standards, contracts and regulations.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Four (4) years of professional experience in behavioral health care and a Master’s degree in a clinical discipline, public health administration, health care administration or hospital administration.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been supervising professional staff.
NOTE: For state employees this experience is interpreted at the level of a Behavioral Health Unit Supervisor, Developmental Services Supervisor of Case Management, Nurse Supervisor or Supervising Clinician.
PREFERRED QUALIFICATIONS
- Experience as a licensed clinician working with adult behavioral health systems and experience navigating Medicaid 1115 waiver processes related to substance use
- Experience working within the adult behavioral health system in both provider and leadership capacities
- Experience participating in committees, work groups, and leadership meetings focused on collaboration and systems change
- Experience with the direct oversight and management of contracts, budgets, and performance targets
- Experience applying a solution focused approach to identify and address areas for improvement within contracted programs and in assessing the needs of individuals in care
- Experience leading training initiatives and/or providing technical assistance within a clinical setting
SPECIAL REQUIREMENTS
Department of Developmental Services: Incumbents in this class may be required to maintain the appropriate current license for clinical social work, marital and family therapist, professional counselor, registered nurse or psychologist.
Department of Mental Health and Addiction Services: Incumbents in this class must maintain the appropriate current license for clinical social work, marital and family therapist, professional counselor, registered nurse, psychologist or alcohol and drug counselor.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.