STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Social Work Supervisor

Office/On-site

Recruitment #260205-7761SH-001

Introduction



Are you someone who is driven and motivated to making a positive impact with those you work with? Are you looking for a new leadership opportunity? If so, we have an excellent opportunity for you to join our team of individuals committed to the goal of making a difference in our communities!

At the  State of Connecticut, Department of Social Servcies (DSS), we are seeking a qualified individual to join our team as a Social Work Supervisor, within our Social Worker Services Division in the Middletown Resource Center, Middletown, CT.

Position Highlights 
  • This position is full-time, first shift, 40 hours per week role with a schedule of Monday - Friday 8:00 am - 4:30 pm
Your Role As A Social Worker Supervisor
In this role we will entrust you to:
  • Supervise and direct the activities of social workers responsible for the identification, investigation, and intervention of abuse/neglect/exploitation and the assessment, coordination, and quality oversight of services provided to individuals and families.
  • Oversee and provides guidance to staff in the development and implementation of protective services and/or other service planning.
  • Conduct periodic unit meetings and individual supervision to apprise staff of new and revised policies and procedures, discusses complex cases and workload issues, and obtains staff input and feedback. 
  • Support quality and fiscal management processes. 
  • Provide administrative support and assistance to management.
  • Other related duties.
What We Can Offer You:
  • View our State Employee Benefits Overview page!
  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees!
  • The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information.
Who We Are:
The State of Connecticut, Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, online and phone access options.

We hope you pursue joining our team and encourage you to detail your related experience on the application!

Selection Plan

FOR ASSISTANCE IN APPLYING: 

Check out our Applicant Tips on How to Apply! Need more resources?  Visit our Applicant Toolkit for additional support throughout the recruitment process. 

BEFORE YOU APPLY: 

  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. 
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. 
  • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY: 

  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).   
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP: 

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan Ives at Ethan.Ives@ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Social Services this class is accountable for supervising social work staff in the provision of direct social case work services to individuals.

EXAMPLES OF DUTIES

  • Schedules, assigns, oversees and reviews work of staff;
  • Provides staff training and assistance;
  • Conducts performance evaluations;
  • Determines priorities and plans unit work;
  • Establishes and maintains unit procedures;
  • Develops or makes recommendations on development of policies and standards;
  • Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;
  • Prepares reports and correspondence;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • relevant agency policies and procedures;
    • and understanding of case work principles, methods and techniques;
    • factors which influence attitudes and behavior of individuals and families;
  • Knowledge of
    • community resources (e.g. facilities serving social, mental health, medical, educational and legal needs, etc.) and services provided;
    • legal basis for departmental programs and requirements;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to interpret complex written material;
  • Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Possession of a Master's degree in social work or a closely related field and two (2) years of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning OR a Bachelor's degree in social work or a closely related field and three (3) years of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning.

NOTES:

  • Closely related fields are: applied sociology, child development, child welfare, clinical psychology, counseling, human development and family studies, human service, marriage and family therapy, nursing, social and/or human services, education and criminal justice.
  • Qualifying experience at this level must include the use of professional interviewing techniques, provision of skilled counseling to an assigned client caseload and assessment of basic client needs (nutritional, environmental, financial, medical, protective service) through continuing personal observation during visits, intervention and evaluation. Qualifying experience must be at the full working level above the level of Social Worker Trainee.

PREFERRED QUALIFICATIONS

  • Experience assessing risk and safety to vulnerable adults
  • Case management experience with elderly individuals or individuals with disabilities who have multiple conditions
  • Experience working in a rapidly-changing environment, making critical decisions and measuring decision effectiveness
  • Experience listening and responding to client and stakeholder complaints
  • Experience working under pressure and navigating tense situations while remaining professional
  • Experience communicating with multiple stakeholders
  • Experience managing multiple skills and keeping attention to detail
  • Master’s degree in Social Work
  • Experience with case management software and data reporting tools

SPECIAL REQUIREMENTS

  • DEPARTMENT OF CHILDREN AND FAMILES: Incumbents in this class are required to possess and retain a valid Motor Vehicle Operator's License.
  • DEPARTMENT OF SOCIAL SERVICES: Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.
  • Incumbents in this class may be required to travel.
  • Incumbents in this class may be required to speak a foreign language.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.