Introduction

About the Position
As a Resource Compliance Coordinator, you will play a crucial role in supporting our Community Companion Homes (CCH) program in Waterbury. In this role, you will have the opportunity to showcase your proven expertise in compliance management and successfully implement policies and procedures to ensure regulatory requirements are strictly adhered to. Your exceptional attention to detail and ability to determine compliance gaps will be instrumental in maintaining our world-class standards.
Responsibilities
- Process records used in the application process and evaluated them for compliance with statutes and regulations.
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Enter and retrieve data, as well as scan documents, accurately maintaining our compliance database.
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Conduct on-site inspections and reviews of DDS waivered services for individuals with Intellectual Disabilities.
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Review and submit plans of correction, demonstrating your ability to address compliance issues effectively.
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Provide oversight of licensing reviews and plans of correction for one or more Community Living Arrangements (CLA) programs.
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Ensure quality service reviews are conducted, identifying areas for improvement and implementing corrective actions.
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Apply your strong command of Microsoft Office, specifically Outlook, Word, and Excel, to create reports and conduct data analysis.
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Collaborate with different individuals and teams to ensure efficient management of compliance throughout the organization.
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Stay up to date with DDS abuse and neglect reporting requirements, promptly identifying signs of potential abuse or neglect.
Job Details
- PCN's 15821 and 89760
- Waterbury CCH
- 1st Shift
- Full-time, 70 hours biweekly
- Monday through Friday 9am-5pm (regular Days Off Saturday and Sunday)
- However, must be flexible in order to meet the needs of the agency.
At State of Connecticut, we prioritize the well-being of our employees and recognize the importance of maintaining a harmonious work-life balance. Alongside competitive compensation, we provide a range of benefits, including medical, dental, and vision insurance, retirement plans, paid time off, and professional development opportunities.
Join Our Team
The Department of Developmental Services (DDS) is dedicated to partnering with individuals with developmental disabilities and their families to facilitate lifelong planning and promote meaningful participation within their communities. The mission of DDS revolves around collaborating with individuals and their families to support them throughout their lives and working alongside others to create opportunities for full community engagement.
To be considered for this exceptional opportunity, please submit your application detailing your relevant experience and qualifications. We are excited to review your application and determine if you are the perfect fit for this role.
Selection Plan
- Please visit our 'Applicant Tips on How to Apply' page or view our tutorial.
- The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
- If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or Edward.Magnano@ct.gov.
- Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
- In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
- This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
- Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
- Should you have questions pertaining to this recruitment, please contact Liz Pinette at elizabeth.pinette@ct.gov.
- This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
- For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
- Read through this helpful link to prepare for your interview.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Developmental Services this class is accountable for conducting quality review, licensing and contractual adherence training and inspection visits at Community Living Arrangements, Supportive Living, Day Services, Community Companion Homes and other facilities operated by private providers to ensure quality of care to consumers.
EXAMPLES OF DUTIES
- Performs activities to ensure private providers, the resource, adhere to the terms and conditions of the contract and state licensing requirements, entered into with the Department as it relates to quality of consumer care;
- Prepares for an announced or unannounced on-site inspection by reviewing any previous licensing citations, neglect and abuse and other critical incidents;
- Utilizes a survey questionnaire for a structured inspection;
- Tours the facility to inspect for fire code compliance, safety precautions and compliance, cleanliness, appropriate individual bedroom set-up, bathrooms, adequate storage areas and inspects the first aid supplies and OSHA kit;
- Reviews the fire drill book for an evacuation plan, Level of Need and Individual Plans, emergency relocation plans and other required safety documents;
- Observes consumers and interviews one resident to assess if the individual has well-being and happiness;
- Reviews the interviewed resident's program plans for individualized programs, social interaction, medical plans and determines if the program is appropriate;
- Provides program recommendations as needed;
- Reviews the individual's medical file for doctor's orders, prescribed medications taken as directed and medical visits are provided;
- Reviews individual personal finance record and ensures cash on hand is accounted;
- Interviews select staff to test their knowledge of policy, procedures and the specifics of the individual's program;
- Provides on-site instruction for pre-licensees and post licensees, improvement initiatives or corrective action;
- Takes appropriate action if an immediate jeopardy is identified;
- Gives feedback to the facility manager during the quality review, documents findings on the survey questionnaire and completes the report and enters it into the quality review database;
- May assist with the removal and placement of individuals due to neglect and abuse;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of
- modern methods of care, treatment and education of individuals with an intellectual disability living in various community settings;
- education or instructional techniques;
- agency policy and procedures;
- Skills
- interpersonal skills;
- oral and written communication skills;
- Ability to
- interpret and apply relevant state and federal laws, statutes and regulations;
- apply agency policy and procedures;
- perform inspections and individual review;
- utilize computer software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Four (4) years of experience in the care, monitoring and individual life planning or directly providing support services to individuals with an intellectual disability.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- An Associate’s degree or sixty (60) credit hours of college education may substitute for (1) year of the General Experience.
- A Bachelor’s Degree may substitute for two (2) years of the General Experience.
PREFERRED QUALIFICATIONS
- Experience with Microsoft Office- Outlook, Word, Excel- Utilizing functions and developing reports in Excel.
- Experience processing records used in an application process and evaluating for compliance with statues and regulations.
- Experience working autonomously.
- Experience entering and retrieving data and scanning documents.
- Experience working a flexible schedule based on need or caseload.
- Experience in performing on-site inspections and reviews of DDS waivered services for individuals with Intellectual Disabilities.
- Experience reviewing and submitting plans of correction.
- Experience with Community Companion Homes.
- Experience providing oversight of licensing reviews and plans of correction for one or more CLA programs.
- Experience providing oversight of quality service reviews and plans of correction.
- Experience with DDS abuse and neglect reporting requirements, investigations, and ability to identify signs of potential abuse and neglect.
SPECIAL REQUIREMENTS
- Incumbents in this class may be required to travel.
- Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.