STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Behavioral Health Program Manager

Office/On-site

Recruitment #231220-1450MP-001

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Introduction



Take charge of your career and make a lasting impact on mental health!
Join us in leading transformative initiatives and shaping a healthier future for our community.

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a qualified individual for the position of Behavioral Health Program Manager (PCN 27691) to join our team in Bridgeport. This position will oversee our Inpatient Staffing office at the Greater Bridgeport Community Mental Health Center, a facility within the Southwest Connecticut Mental Health System (SWCMHS). Find out more information on this great opportunity below!

POSITION HIGHLIGHTS:
  • Work Schedule: Monday - Friday
  • Work Hours: Full-time, 40 hours per week
  • Work Shift: First shift, 8:00 a.m. - 4:30 p.m.
  • Location: 1635 Central Ave, Bridgeport, CT
WHAT WE CAN OFFER YOU:
State of Connecticut employees participate in a competitive comprehensive benefits plan that includes:
  • A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D
  • Generous paid time off, include 13 paid holidays per calendar year
  • Extensive pension plan and supplemental retirement offerings
  • Retirement healthcare offerings
  • Professional growth and development opportunities
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.
  • A healthy work/life balance!
You'd be able to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.

WHAT YOU'LL BE DOING:
  • Works as program manager supporting the Directors of Nursing by leading all aspects of major decisions relating to staff including hiring, staffing, scheduling, overtime, collective bargaining agreement compliance, evaluation, training and employee relations issues;
  • Assists with formulating policies and procedures in a managed service system;
  • Coordinates compliance of all staffing procedures with the agency policies, legal standards and collective bargaining unit contract;
  • Conducts audits and ensures compliance with Joint Commission and other regulatory standards and requirements;
  • Prepares day-to-day reports and updates for management review and supports an amicable work environment;
  • Uses strong communication and interpersonal skills in a lively and demanding setting.
In this role, discover the opportunity to:
  • Serve as the administrative program manager implementing policy, goals and objectives, planning and staffing of three inpatient continuously operating units consistent with agency mission and policy.
  • Identify key department staffing needs ensuring the continuity of care and delivery of services.
  • Support Directors of Nursing by coordinating, planning and handling program activities.
          MORE ABOUT THE AGENCY AND FACILITIES:

          The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

          The vision of the Southwest Connecticut Mental Health System is to provide high quality, compassionate and culturally competent mental health and substance abuse services to adults with behavioral health disorders who are indigent.

          Selection Plan

          FOR ASSISTANCE IN APPLYING:
          Please read or watch our Applicant Tips on How to Apply!

          To Apply:
          • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
          • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
          • For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.
          • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
          • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
          • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
          • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
          Important Next Step Information for After You Apply:
          • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
          • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
          • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
          • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
          • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
          • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
          • For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.
          Connect With Us:
          • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
          • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Joseph K. Fried at Joseph.Fried@ct.gov, 860-924-7053.

          PURPOSE OF JOB CLASS (NATURE OF WORK)

          In the Department of Mental Health and Addiction Services and the Department of Children and Families this class is accountable for assisting in the management of a statewide program in a geographical area; accountable for assisting in the management of a specific behavioral health program or serving as a clinical team leader.

          EXAMPLES OF DUTIES

          • Assists in directing staff and operations for special programs;
          • Coordinates, plans and manages program activities;
          • Assists in formulating policy and procedures relating to general administration of a managed service system;
          • Participates in the formulation of agency policy; 
          • Develops, implements and evaluates the goals and objectives consistent with agency mission and policy;
          • Interprets and administers laws pertaining to program;
          • Trains and evaluates staff;
          • Prepares and administers facility and community grant budgets;
          • Maintains contact with individuals, groups and other organizations which might impact on program operations;
          • Develops and maintains appropriate fiscal and programmatic mechanisms to ensure continuity of care to a defined population and appropriate allocation of resources;
          • Assesses staff needs for delivery of services;
          • Carries out policies and directives of department;
          • Assists in coordinating, planning and managing administrative and/or fiscal and clinical activities;
          • Ensures compliance with internal agency and accrediting bodies' standards;
          • Participates in the recruitment and hiring of staff, including outreach, interview and selection;
          • May assume a leadership role for agency system wide program development and administration activities;
          • Performs related duties as required.

          KNOWLEDGE, SKILL AND ABILITY

          • Considerable knowledge of
            • principles and practices of public administration; 
            • principles of mental health treatment and program design; 
            • managed care system principles and practices; 
            • clinical treatment methodologies and programs for psychiatric clients; 
            • community resources; 
          • Knowledge of
            • relevant state and federal laws, statutes and regulations;
            • relevant agency policies and procedures;
            • assertive treatment programs;
            • quality assessment and/or improvement techniques and accreditation body standards;
          • Considerable
            • interpersonal skills;
            • oral and written communication skills;
          • Ability to
            • analyze and prepare budgets;
            • prepare and administer grants.

          MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

          Eight (8) years of experience in business or health care administration, program development involving responsibility for financial management, budget development or grants management, professional health care or social services.

          MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

          • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) years of experience to a maximum of four (4) years for a Bachelor's degree.
          • A Master's degree in public or health care administration, a Master's degree in business administration with a specialization in health services or hospital administration, a Master’s degree in social work or a Master's degree in a related health care discipline may be substituted for one (1) additional year of the General Experience.

          PREFERRED QUALIFICATIONS

          • Experience scheduling and supervising staff in a hospital or inpatient healthcare setting;
          • Experience with Joint Commission and/or CMS standards;
          • Experience with attention to detail, organizing work and meeting deadlines;
          • Experience assisting in formulating policy and procedures relating to a managed service system;
          • Experience in quality management of establishing standards, guidelines and procedures to prevent quality issues and maintain the integrity of the department;
          • Experience working in a union environment;
          • Experience with Microsoft Office including Excel spreadsheets and formulas and creating PowerPoint presentations;
          • Experience with requirements of the Joint Commission and other regulatory requirements.

          SPECIAL REQUIREMENTS

          Incumbents in this class may be required to possess appropriate current licenses or certifications.

          Conclusion

          AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

          The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

          ACKNOWLEDGEMENT

          As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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