Research Analyst


Recruitment #230411-6855AR-001


Do you have a passion for research and issues related to consumer rights, equitable access to broadband and affordable, reliable and sustainable energy?
Are you looking for truly meaningful work that impacts the lives of Connecticut residents?
If so, we may have the opportunity for you!

The State of Connecticut, Office of Consumer Counsel (OCC) is a small, independent state agency that acts as the advocate for consumer interests in matters which may affect Connecticut consumers relating to electricity, natural gas, water, and telecommunications.

The OCC is a statutory party to all proceedings before the Connecticut Public Utilities Regulatory Authority (PURA) and is authorized to appear and participate in any regulatory or judicial proceedings, federal or state, in which the interests of Connecticut utility consumers may be involved.

In addition to representing consumer interests before PURA, the OCC participates actively in proceedings before federal agencies, including the Federal Energy Regulatory Commission (FERC) and the Federal Communications Commission (FCC), advocates on behalf of consumer interests in state and federal courts, and promotes the interests of consumers at the Connecticut legislature and in regional and national forums.

The OCC is seeking a Research Analyst to work on both telecom and energy issues, with a focus on broadband and telecommunications policy and program implementation, including the deployment of broadband infrastructure and equitable access to high-speed internet. The Research Analyst may also work on research projects related to state and regional energy issues and grid modernization.

We take part in a competitive benefits plan which includes:
  • Generous paid time off (vacation, sick, and personal);
  • Excellent health and dental coverage;
  • Pension plan (State Employees Retirement System Tier IV) and more!
In addition, the State puts an emphasis on:
  • Providing limitless opportunities;
  • Hiring for diversity and fresh perspectives;
  • Performing meaningful work and;
  • Encouraging a healthy work/life balance!
Our state has a lot to offer - from fun activities for all ages, to great food and shopping, to our diverse cultures and rich history. Connecticut is a great place to live! Learn more about Connecticut here.

This is a full-time, 40 hour per week position on first shift. Opportunities for hybrid work will be available.

Tasks of this position include but are not limited to:
  • Develops and conducts research projects, data analysis, and report writing;
  • Work with members of OCC, including members of the Office of State Broadband, before other state and federal agencies and entities on legal, regulatory and policy issues;
  • Participate as a team member of a small, highly-skilled staff dedicated to the mission of consumer advocacy;
  • Work independently and creatively solve problems;
  • Research, analyze, and apply complex laws and regulations, case law, and legal principles;
  • Collaborate with the Office of the Attorney General, the Department of Energy and Environmental Protection, Public Utilities Regulatory Authority, Department of Administrative Services, Office of Policy and Management, and other state agencies on policy and program development, grant awards or resource procurements;
  • Interact with Connecticut legislators and state officials on a broad array of broadband and energy issues related to the mission of the Office of Consumer Counsel;
  • Research and track regulatory and policy issues for advocacy on broadband availability, affordability, and adoption, as well as consumer issues involving cable and telecommunications providers;
  • Respond as needed to consumers and municipal leaders concerning broadband, cable and telecommunications services;
  • Research energy policy issues, including state and regional strategies to deploy clean energy and broadband.
For the full range of duties, please see "Examples of Duties" section.

For an inside look at how State of Connecticut employees Make an ImpaCT, watch the video below!

Selection Plan

Before you apply, make note of the following:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
Important information for after you apply:
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Questions about this position should be directed to Jake Ferrari via email at


In a state agency this class is accountable for independently performing a full range of tasks in research design and implementation.


  • Develops and implements formal research projects and assists in these activities on more comprehensive and complex research assignments;
  • Analyzes, interprets and prepares data in a variety of ways;
  • Prepares narrative and statistical reports;
  • Develops computerized databases and analyzes and interprets computer generated reports;
  • Performs related duties as required.


  • Knowledge of
    • research methods and techniques;
    • statistics;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • analyze data;
    • develop programs and use prepackaged computer programs to perform data analysis;
    • understand agency related policies and procedures as they relate to research.


Six (6) years of professional experience in research, data analysis or economics.


  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in economics, statistics or a closely related field may be substituted for one (1) additional year of the General Experience.
  • Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.


  • Experience in one or more of the following disciplines: consumer rights, broadband, energy, water, telecommunications, utility regulation, economics, or other related technical field;
  • Experience providing both written and verbal information to a diverse population;
  • Experience in reviewing, organizing, and analyzing documents and data;
  • Experience writing reports, white papers, position papers, policy papers, or academic articles that provide conclusions or recommendations supported by documented evidence;
  • Experience interacting with and explaining information to individuals in a fast-paced environment.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.