Veterans Residential Facility Worker (40 Hour)


Recruitment #221206-9170FK-001


The State of Connecticut, Department of Veterans Affairs (DVA), is seeking a qualified individual for the position of Veterans Resident Facility Worker.

We are recruiting to fill one anticipated vacancy for the position of Veterans Resident Facility Worker to support DVA. The reporting location will be 287 West Street in Rocky Hill, CTThis position is full-time, forty (40) hours per week, third shift, 11:00 p.m. - 7:00 a.m., with the following rotating schedule:

Week 1:
 Sunday Monday Tuesday Wednesday Thursday  Friday  Saturday
on on OFF on on on OFF
Week 2:
 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 
OFF  on on  on  on  OFF  on

In this role, you will discover the opportunity to:
  • Engage in a rewarding career;
  • Provide support to a division that is passionate about improving the lives of those we serve; 
  • Assist our clients so they can achieve success;
  • Make a difference in the public sector;
  • Work together in a collaborative team environment.
State Of Connecticut employees participate in a comprehensive benefits plan that include:
  • Industry leading health benefits, including medical and dental coverage;
  • Paid time off, including 13 paid holidays per calendar year;
  • Extensive pension plan and supplemental retirement offerings;
  • Retirement healthcare offerings;
  • Professional growth and development opportunities; and
  • A health work/life balance
For over 140 years, the DVA has been caring for its Veterans and their dependents. As a Department, we believe in "serving those who have served." This is accomplished through our: Office of Advocacy and Assistance, Residential Facility, Healthcare Center, and Cemetery and Burial Services. 

The DVA has supported Connecticut Veterans and continues this tradition with Residential and Healthcare programming on our campus in Rocky Hill. There are two paths for residency at the DVA: 
  • Residential Facility: offers temporary, supportive living with programming designed to return Connecticut Veterans to independent living in the community; 
  • Sgt. John L. Levitow Healthcare Center: a state-of-the-art medical facility that offers long-term care for Veterans with chronic, disabling conditions who require 24-hour assistance. 
When you walk through the doors of the HCC, one immediately feels a sense of community, comfort, and camaraderie. The HCC stands apart from other 24-hour care centers with full time Physicians and Advanced Practice Registered Nurses on staff. Our highly trained staff is dedicated to providing compassionate care to meet the unique needs of Veteran patients, built on the foundation of integrity, honor, and respect. We pride ourselves on fostering these qualities as we honor Veteran patients for their service and encourage the innate bond between them.

Selection Plan

Please visit our 'Applicant Tips on How to Apply' page.

This position may be subject to Federal requirements for COVID-19 Vaccination Immunization.

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
  • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Alyssa Hovanec via email at


In the Department of Veterans Affairs this class is accountable for independently performing a full range of tasks in order to implement on-going behavioral support programs and rehabilitative interventions designed to increase veterans' level of independence and support short and/or long term goals.


Assists veterans through their transition to community living; observes veterans' behavior and guides veterans in assuming responsibility for activities of daily living, developing self-help skills and accepting social and personal responsibility; communicates and interacts with veterans on problems with daily living; encourages veterans' participation in programs and activities; assists veterans in developing effective strategies for managing internal and external stress; records programmatic activities and prepares pertinent reports; participates in case management team meetings by reporting on observations and providing other relevant information; maintains a safe and healthy living environment; inspects residence and surrounding area to ensure cleanliness and proper physical condition of facilities; assists in organizing and leading social and recreational functions; investigates, acts on and notifies medical or protective service staff of problems; prepares and submits work orders for repairs of facilities and requisitions for veterans' needs; performs related duties as required.


Knowledge of principles and practices related to the care of individuals living in a residential facility; basic knowledge of behavioral and rehabilitative interventions; basic knowledge of substance abuse problems; interpersonal skills; oral and written communication skills; ability to understand and carry out oral and written instructions; ability to lead resident activities.


One (1) year of experience in the physical and behavioral care and needs of residents living in a health care facility or working with veterans in the community.


College training in a behavioral science, social work, rehabilitation therapy or a related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience.


  • Experience working in a residential facility.
  • Experience leading residents in social and recreational activities.
  • Experience participating in case management team meetings and reporting observations.
  • Experience working with reporting systems for incident reporting.
  • Experience recognizing conditions resulting from substance abuse.


Incumbents in this class must possess physical and emotional health for efficient performance of duties; a physical examination may be required.


Incumbents in this class may be required to lift or restrain residents; may be exposed to communicable and/or infectious diseases and risk of injury from assaultive residents.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.