Connecticut StateDepartment of Administrative Services

Manager Of Research And Planning

Recruitment #220307-5801MP-001



The Connecticut Department of Emergency Services and Public Protection (DESPP) is committed to protecting and improving the quality of life for all by providing a broad range of public safety services, training, regulatory guidance and scientific services utilizing enforcement, prevention, education and state of the art science and technology.

In striving to accomplish our mission, we will embody our core values with great PRIDE:

  • Professionalism through an elite and diverse team of trained men and women.
  • Respect for ourselves and others through our words and actions.
  • Integrity through adherence to standards and values that merit public trust.
  • Dedication to our colleagues, our values, and to the service of others.
  • Equality through fair and unprejudiced application of the law.

Are you ready to take your career to the next level?

We are looking for a current DESPP employee to advance their career with us as the Manager of Research and Planning!


This is a full-time, first-shift position with standard hours of 8:00 a.m. - 4:30 p.m. Monday through Friday. This position may require flexible scheduling on an as-needed basis.

This role will be located in Middletown, CT with the potential flexibility for remote working opportunities. Occasional Travel may be required.


The Department of Emergency Services & Public Protection, through its Division of State Police, is the sole agency responsible for serving as the intermediary to send/receive FBI and National Crime Information Center (NCIC) data to/from criminal justice agencies throughout Connecticut.

The state manages this data through the Connecticut On-Line Law Enforcement Communications Teleprocessing system (COLLECT). This data is essential for timely and informed decisions to be made relative to the administration of criminal justice in the State of Connecticut and beyond, and the Manager of Research and Planning assigned to this role is responsible for how this data is delivered.

The COLLECT Unit within the State Police is responsible for the training, certification and security aspects related to agencies and users within Connecticut who wish to access this data.

The selected individual will also manage the staff of the COLLECT Unit. Additionally, this position may also serve as the federally mandated Criminal Justice Information Systems (CJIS) Systems Officer (CSO) for the State of Connecticut. The CSO is responsible for ensuring the provisions of any FBI CJIS security policies are implemented and enforced relevant to Connecticut. It is anticipated that the agency will undertake a significant, wide-reaching modernization project to improve the ways in which this data is exchanged, and the manager of the COLLECT Unit will be integral in development, implementation and maintenance of such an effort.

More details can be found in the class specification

Selection Plan

This is a competitive position, open to agency employees currently employed with DESPP.

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Emergency Services and Public Protection, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

  • For employees in the classified service, permanent status is obtained after successful completion of a working test period. For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

In order to be considered you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date unless otherwise specified.


  • Complete a Master Application and directly apply to this recruitment.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the State of Connecticut.


This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.

Candidates selected for an interview must provide the following at the time of interview:

  • Current State Employees: Two (2) most recent performance evaluations, Cover Letter, and a completed CT-HR-13 form.
  • Non-State Employees: Two (2) letters of professional reference from a current and/or previous supervisor, Cover letter, and a completed CT-HR-13 form.

Candidates who have been selected for employment with the Department of Emergency Services & Public Protection are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks. Selection for employment is contingent upon satisfactory completion of the background investigation.

Any pending disciplinary history within the past 2 years and review of attendance records are also considered in the selection process.

Should you have any questions about the position, please contact Samantha Wasef, Human Resources Associate – Talent Solutions at Samantha.Wasef@CT.Gov


In a state agency, class is accountable for directing the staff and operations of the Research and/or Planning Division.


  • Serve as the CJIS Systems Officer (CSO) for the State of Connecticut, at the discretion of the DESPP Commissioner and FBI.
  • Determine the extent of authority of the CJIS Systems Agency (CSA) Information Systems Officer (ISO), and have ultimate responsibility for managing the security of CJIS Systems within the State of Connecticut.
  • Serve as the State representative for federally mandates CJIS security Policy workgroup meetings.
  • Serve as the liaison between COLLECT, National Crime Information Center (NCIC) and the International Justice and Public Safety Network (NLETS) staff.
  • Act as technical consultant to local police departments and federal agencies.
  • Interpret federal regulations for statewide use.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations applicable to agency; considerable knowledge of policies, procedures and/or operations applicable to agency; considerable knowledge of methods of research design, statistical analysis and database management; considerable knowledge of principles and practices of business and public administration including organization and administration, planning and budgeting, management systems research and development, information systems and policy development; considerable ability to interpret legislation and determine its impact on agency operations and/or the state; considerable ability to analyze organizational problems, design and conduct studies and determine effective solutions; considerable interpersonal skills; considerable oral and written communications skills.


Nine (9) years of professional experience in management analysis, systems analysis, planning, research or a related field.


Two (2) years of the General Experience must have been in a supervisory capacity.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in research, statistics, economics or a closely related field may be substituted for one (1) additional year of the General Experience.


  • Experience with general understanding of the message keys and the services provided by a state law enforcement message switch;
  • Experience with technical background related to secure networking and authentication/advanced authentication;
  • Experience in the National Information Exchange Model;
  • Experience with operational experience with law enforcement systems including experience with security architecture and standards;
  • Experience working with multi-system integration including organizational management and achieving strategic objectives and positive end-user outcomes.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.