DESCRIPTION
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Under general supervision, performs management, administrative, and supervisory duties for the County’s Office of Emergency Services (OES), under the administration of the Alameda County Sheriff's Office (ACSO). Responsibilities include overseeing the development, implementation, and exercise of County emergency plans, including the Emergency Operations Plan and its annexes. The role also provides strategic guidance, training, and support to County departments related to Emergency Operations Center (EOC) activities; coordinates response efforts with Operational Area cities and special districts; and leads County staff in promoting public emergency preparedness education.
DISTINGUISHING FEATURES
The Emergency Services Manager is a single-position classification reporting to the Captain of Specialized Services in the ACSO. The primary focus of responsibility is on the overall management and coordination of operations within OES and personnel to achieve defined fiscal and programmatic objectives. The employee is required to have professional and technical expertise to provide recommendations and support to the Sheriff, the County Administrator, County Board of Supervisors, County departments, the Alameda County Operational Area Council, and to the cities and special district partners in the operational area. The employee supervises/manages through subordinate supervisor(s), a staff of emergency services personnel, and a variety of support staff. The employee also has primary responsibility over the various programs and activities of the unit and serves as the lead agency coordinator of information and resources during emergencies in the Alameda County Operational Area.
The Emergency Services Manager is distinguished from the next lower classification of Emergency Services Supervisor in that the former is considered a second-level supervisor responsible for administratively managing the overall operations of the County’s Office of Emergency Services, while the latter is considered a first-line supervisor responsible for directing the day-to-day activities of staff within the unit.
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EXAMPLES OF DUTIES
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NOTE: The following are the duties performed by the employee in this classification. However, the employee may perform other related duties at an equivalent level. The employee in the classification does not necessarily perform all duties listed.
- Directs, manages, and supervises the overall activities of professional, paraprofessional, technical, and clerical staff directly and through subordinate supervisors, including interviewing, selecting, training, assigning, and reviewing work and other personnel matters.
- Coordinates programs of California OES and annual work plan in the County of Alameda operational area.
- Coordinates all phases of emergency management, including mitigation, prevention, protection, response, and recovery, ensuring comprehensive preparedness and continuity.
- Oversees the rollout of all community disaster preparedness education and outreach.
- Coordinates the implementation of emergency and disaster program objectives and priorities consistent with established goals approved by the Operational Area Council and Board of Supervisors and develops strategies to achieve those objectives.
- Represents OES before State, Federal, and local regulatory, advisory, and governing bodies with respect to emergency management issues and requirements.
- Provides professional advice during proclaimed local emergencies.
- Follows California OES protocols to help provide resources from State and Federal agencies to all operational area partners during disasters and local emergencies.
- Coordinates operational area city and special district claims for reimbursement of funds expended in Federal and State approved programs and projects including Federal Disaster Assistance.
- Evaluates policies, plans, and procedures for monitoring and makes recommendations for improvement of OES responses in times of disaster.
- Monitors and tracks assigned budgets and spending, including grant funds.
- Establishes and maintains liaison with representatives of State and Federal organizations that provide funds and equipment for disaster relief.
- Coordinates and consults with local business leaders and non-governmental organizations (NGOs) to develop emergency response and disaster relief plans to meet their organizational goals.
- Keeps informed of new technology, trends, and techniques in the areas of emergency preparedness, response, and disaster relief.
- Prepares periodic reports required by State and Federal agencies and the County.
- Develops and/or recommends improvements to preventative programs and plans.
- Keeps informed of grants offered by the Department of Homeland Security, Federal Emergency Management Agency, and California OES that can help OES better achieve its annual goals.
- Oversees the County’s public alert and warning system.
- Oversees the design and development of full-scale, functional, table-top emergency exercises.
- Leads and develops post-incident EOC after-action reports.
- Performs other related duties as required.
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MINIMUM QUALIFICATIONS
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EITHER I
Experience:
The equivalent of three (3) years of full-time experience in the classification of Emergency Services Supervisor in the County of Alameda classified service.
OR II
Education:
Possession of a bachelor’s degree from an accredited college or university in Emergency Management, Public Administration, Business Administration, Political Science, Communications, or a related field.
AND
Experience:
The equivalent of five (5) years of full-time increasingly responsible experience performing duties related to emergency management, disaster management, or emergency response within a public safety, military service, or government agency, two (2) years of which must have been in a supervisory capacity.
Substitution:
Possession of a master’s degree in emergency management may be substituted for one (1) year of the required experience in Pattern II above.
License:
All candidates must possess a valid California Motor Vehicle Operator's license.
Special Requirements:
- A thorough background investigation will be conducted of all prospective employees to ensure they are suitable for law enforcement-related work.
- Employees may be required to work evenings, nights, and rotating shifts, including weekends and holidays during emergency or disaster situations, and may be called upon with short notice.
NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.
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KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.
Knowledge of:
- Emergency management administration, program development, and evaluation.
- Principles and practices of management necessary to plan, organize, direct, and evaluate the staff and functions of an emergency management organization.
- All aspects of emergency management administration including appropriate methods, procedures, and technical expertise.
- Communications systems and equipment, as well as procedures utilized in staffing and coordinating activities within an EOC.
- Development of exercises, drills, and effective training techniques related to disaster response activities.
- State and federal laws and ordinances related to local and regional disaster preparedness, response, and recovery.
- Technology, trends, and techniques in the areas of disaster and emergency and disaster management.
- Principles and practices of public administration, organization, budget, management analysis, personnel management, employee relations, current information systems applications, and organization development.
- The California Incident Command System (ICS), Standardized Emergency Management System (SEMS), and National Incident Management System (NIMS).
- Computer applications related to work.
- Methods of record keeping and standard report preparation, including basic statistical techniques.
- Standard office practices and procedures, including the use of standard office equipment.
Ability to:
- Plan, organize, manage, and evaluate the staff and functions of an operational area emergency management organization.
- Direct and coordinate all levels of personnel and emergency management administration before, during, and after an emergency or disaster situation.
- Exercise analytical and critical thinking to evaluate complex problems and recommend appropriate solutions.
- Determine program objectives and priorities as well as the strategy and approaches to achieve those objectives and priorities.
- Use sound, independent judgment within policy and procedural guidelines, including during emergency management situations.
- Analyze and evaluate statistical data and reports related to emergency management and prepare periodic reports required by county, State and Federal agencies.
- Coordinate claims for State and Federal disaster assistance reimbursement of funds.
- Interpret, apply, and explain County policies and State and Federal legislation related to emergency management.
- Effectively train, develop, and motivate staff.
- Keep informed of new technology, trends, and techniques in emergency management.
- Communicate effectively using a variety of methods to effectively negotiate with and influence decision-makers, operational area partners, and the public.
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CLASS SPEC HISTORY
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NewSpec 8725.docx
SA:saa 03/17/2025
CSC Date: 7/23/25
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BENEFITS
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The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical – HMO & PPO Plans
- Dental – HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave.
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