DESCRIPTION
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Under general supervision of the Director of Professional Standards, Probation, the Supervisor of Professional Standards, Probation, assists in directing, supervising, coordinating, training, and advising investigators in the Probation Department’s Professional Standards Unit; undertakes the department’s investigative tasks; and completes related work as required.
DISTINGUISHING FEATURES
The Supervisor of Professional Standards, Probation, is a first-line supervisory classification responsible for the day-to-day supervision, training and coordination of investigators conducting background and internal affairs investigations, while also performing complex investigative work. This classification focuses on operational oversight of investigative caseloads, ensures quality control of investigative reports, and offers guidance to staff within the Professional Standards Unit.
This classification is distinguished from the Director of Professional Standards, Probation classification in that the latter has overall responsibility for the administration, policy direction and organizational oversight of the Professional Standards Unit and its investigative programs. This classification may perform the duties of the Director of Professional Standards, Probation, in their absence.
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EXAMPLES OF DUTIES
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NOTE: The following are typical duties performed by the employee in this classification. The employee may not necessarily perform all duties listed, however they may perform other related duties at an equivalent level.
- Takes supervision, direction, and guidance from the Director of Professional Standards, Probation.
- Supervises the work of investigators and support staff assigned to the Professional Standards Unit, including, but not limited to, background investigators, internal affairs investigators, and clerical support staff, and reviews decisions and work for conformity to policy, adequacy, and soundness.
- Prepares letters, reports, and written summaries of findings; analyzes investigation results and draws logical and objective conclusions; confers with hiring managers; and makes recommendations to the Director of Investigations.
- Conducts investigative interviews of applicants, applicant personal references, applicant employment references, internal affairs subjects, and witnesses, and develops and pursues lines of inquiry.
- Acts in a consultative capacity to investigators by providing instruction and guidance in investigation techniques, interviewing, evaluating information, methods, and procedures of investigation, and departmental policies.
- Guides complex cases and legal, procedural, and special problems.
- Assesses and resolves policy matters and problems and refers issues to higher authority when necessary.
- Determines staff training needs, assists in developing and implementing training programs, enrolls staff accordingly pursuant to mandated requirements, and monitors compliance.
- Develops and monitors monthly schedules for the unit, including training, vacation, extended leave, and various special coverage requirements.
- Gathers, marks, records, and preserves evidence; determines the importance and relevance of physical evidence in investigations.
- Develops and maintains working relations with other public agencies.
- Conducts and submits evaluations, enforces performance standards, and develops corrective action plans and conducts disciplinary action as required.
- Applies applicable provisions of bargaining unit memoranda of understanding, California Penal Code, Government Code, Evidence Code, Code of Civil Procedures, Peace Officer Bill of Rights, County Civil Service rules, policies and procedures, personnel rules, and disciplinary guidelines.
- Gathers, records, and reports relevant statistics to the Director of Professional Standards, Probation.
- Conducts background and internal affairs investigations, and maintains an investigative caseload, as determined by the Director of Investigations.
- May travel to interview staff and perform investigative tasks.
- May perform the duties of the Chief Investigator in their absence.
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MINIMUM QUALIFICATIONS
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Education:
Possession of a bachelor’s degree from an accredited college or university in sociology, criminology, psychology, penology, or a closely related field.
AND
EITHER I
Experience:
The equivalent of two (2) years of full-time experience conducting background/internal affairs investigations in a class equivalent to, or higher than, Deputy Probation Officer III with the Probation Department in the County of Alameda (County) classified service.
OR II
Experience:
The equivalent of three (3) years of professional-level full-time experience conducting background investigations, internal affairs investigations, or working in adult and/or juvenile investigations. At least one (1) year of experience working with adult and/or juvenile investigations must be in a supervisory capacity. All experience must be within law enforcement, corrections, probation, parole, or public sector oversight organization.
Special Requirements:
- Meet the minimum requirements for a Peace Officer (Section 1031 of the Government Code).
- Applicants are not required to be a US citizen but must be legally authorized to work in the United States under federal law (Per SB 960).
- Successfully pass a Peace Officer background investigation, psychological, and medical examination.
- Possession of a valid California Motor Vehicle Operator’s license and a good driving record according to the California Department of Motor Vehicles’ negligent operator guidelines and qualification for automotive insurance.
- Any felony conviction is disqualifying.
- As a condition of employment, use, maintain, carry, and qualify with approved department firearms.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
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KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.
Knowledge of:
- Principles of public administration and personnel management.
- Employee supervision, appraisal, and corrective action practices.
- Probation Department policies and philosophy.
- Principles of training, motivating, and evaluating staff.
- Selection standards as set forth by the Peace Officer Standards and Training Commission.
- Current investigation interviewing and interrogation techniques.
- Current practices and methods employed in background and internal affairs investigations.
- State, federal, and local statutes, ordinances, regulations, rules, policies, and procedures related to background investigations and internal affairs investigations.
- Probation bargaining unit memoranda of understanding, California Penal Code, Government Code, Evidence Code, Code of Civil Procedures, Peace Officer Bill of Rights, County Civil Service rules, policies and procedures, personnel rules, and disciplinary guidelines.
Ability to:
- Set goals and objectives, establish priorities, meet deadlines, and coordinate work with others.
- Edit reports written by staff to ensure clarity, accuracy, and concision.
- Read, interpret, and apply legal methodologies relating to background and internal affairs investigations.
- Implement new policies and procedures.
- Effectively utilize interviewing, interrogation, and investigative techniques and procedures.
- Utilize practices and methods employed in administrative and criminal investigations.
- Be flexible in adjusting to frequent interruptions and/or changes in workload and assignments.
- Demonstrate self-restraint, good judgment, and strategic decision-making when interacting with a variety of people under varying situations, conditions, and circumstances.
- Write clearly, accurately, and concisely, and use grammatically correct English when conveying ideas in written reports, letters, memoranda, and other documents.
- Effectively apply laws of arrest, search, and seizure case law, and rules of evidence.
- Demonstrate effective public speaking skills, plan and deliver effective presentations, and prepare related materials.
- Evaluate the credibility of persons interviewed.
- Use laptops, personal computers, and word processing software.
- Provide training and guidance to investigators and support staff.
- Gather, record, interpret, and report statistical data.
- Effectively utilize self-defense techniques.
- Effectively utilize a firearm.
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CLASS SPEC HISTORY
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IC:jf New Spec 6/7/2017
CSC Date: 7/19/17
RE: saa Revised 03/02/2023
CSC Date:05/03/2023
DR:saa Revised
CSC Date:4/01/2026
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BENEFITS
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The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical – HMO & PPO Plans
- Dental – HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.
**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.
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