DESCRIPTION
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Under general supervision performs professional, human resources work in the Alameda County Fire Department (ACFD) including developing, maintaining, and leading human resources functions such as recruitment/staffing, employee benefits, training and development, examination development and administration, employee selection, position classification, medical leaves and accommodations, performance evaluations, administrative investigations/disciplinary actions, and labor relations/grievance procedures; and performs other related duties.
DISTINGUISHING FEATURES
The Fire Department Human Resources Officer is a professional, journey-level classification located within ACFD and reports directly to the Fire Department Human Resources Manager. Employees in this classification provide human resources services to all ACFD managers, supervisors, and staff. The Fire Department Human Resources Officer classification is distinguished from the next higher-level, Fire Department Human Resources Manager, in that the latter is responsible for the overall guidance of the Human Resources unit.
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EXAMPLES OF DUTIES
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NOTE: The following are typical duties performed by the employee in this classification. The employee may not necessarily perform all duties listed, however, they may preform other related duties at an equivalent level.
- Reads and interprets Civil Service Commission laws and rules, administrative code, Memoranda of Understanding, the County of Alameda (County) Salary Ordinance, human resources manuals, and related reference materials; provides advice, direction, and information to ACFD managers and supervisors on a variety of human resource related matters, including selection of employees; provides information on departmental policies.
- Prepares a variety of memoranda and reports; prepares and updates manuals outlining policies and procedures for use by ACFD staff and managers; maintains employee and other confidential records.
- Acts as a liaison to a variety of outside agencies on human resource related matters such as unemployment insurance, workers’ compensation, occupational health and safety, retirement, disability placements, benefits, etc.; may coordinate witnesses and testimony for hearings and attend such hearings; may represent the department at meetings with other Agency representatives.
- Provides information to employees and the public regarding job opportunities, career ladders, training, etc.; counsels employees on career development and methods of obtaining training; provides procedural information regarding examinations and related matters.
- Acts as liaison to County Human Resource Services, Risk Management, and other departments and resolves complex personnel matters.
- May supervise, assign and review work, and evaluate the performance of subordinate employees.
- Assists or leads administrative investigations, including performing fact-finding, data gathering, conducting interviews, and developing reports; advises management on appropriate action(s).
- Assists with labor/management meet-and-confer items, grievances, and negotiations with union representatives, other employees, and ACFD managers with a focus on conflict resolution.
- Compiles statistics, assists in the preparation of reports, and monitors the department’s practices related to maintaining a diverse workforce; investigates complaints and gathers information for compliance agencies.
- Coordinates and investigates requests for reasonable accommodations/temporary modified assignments, including gathering information, compiling statistics, auditing vacant positions, conducting essential functions job analysis, and acts as liaison to medical providers.
- Plans, organizes, and conducts training programs; performs needs analyses; arranges for training courses; reviews requests for training and may manage a departmental training budget; maintains records of training activities; oversees and facilitates employee onboarding and offboarding.
- Conducts or participates in special projects where assigned; participates in task forces and committees; gathers and analyzes employment-related data; evaluates department policies and procedures; prepares reports and analyses and makes recommendations.
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MINIMUM QUALIFICATIONS
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Experience:
The equivalent of two (2) years of full-time experience in the classification of Fire Department Human Resources Technician or Fire Department Benefits Specialist in the ACFD, or an equivalent or higher-level human resources classification in the County classified service.
OR II
Education:
Possession of a bachelor's degree in a relevant field from an accredited college or university.
AND
Experience:
The equivalent of three (3) years of full time professional level human resources experience in a private or public setting focusing on workforce planning, training and development, recruitment/staffing employee relations, requiring the use of the knowledge and skills described in this specification.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
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KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification.
Knowledge of:
Recruitment & Staffing
- Public human resources administration including job analysis and position classification, conducting audits, wage, salary and benefits administration, recruitment and personnel selection, employer-employee relations, and training.
- Federal, State, and local laws, rules and guidelines relating to the hiring process and other areas of human resources-related activities.
- Internal workforce assessment techniques & employment policies, practices, and procedures.
- Successful recruiting strategies to attract highly qualified candidates.
Employee Relations
- Progressive discipline.
- Grievance resolution.
- Consultative and coaching skills with managers.
- Investigative and interview techniques.
Health & Safety
- Federal, State, and Local workplace health, safety, security & privacy laws & regulations.
- Enforcing procedures of workplace safety, health and security.
- Awareness of potential violent behavior and workplace violence conditions.
Administrative
- Professional writing skills including English grammar, spelling, and punctuation.
- Computer applications, software, and hardware related to the work.
- Office administrative practices and procedures, including records management and the operation of standard office equipment.
Ability to:
- Demonstrate commitment to the ACFD’s mission, credo, and goals.
- Be visionary, strategic, and innovative, working with change.
- Use business acumen to build a strong organization that delivers results.
- Use interpersonal skills to communicate effectively.
- Promote personal and professional growth for self and others.
- Provide the highest level of service delivery to diverse customers.
- Work effectively as a member and leader of diverse teams.
- Plan and organize personal and team workload.
- Demonstrate interpersonal sensitivity.
- Be flexible.
- Create HR policies, programs, and services.
- Create employee programs that will demonstrate to the community the organization’s commitment to diversity.
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CLASS SPEC HISTORY
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New Spec 8188
RE:sa 07/19/2021
CSC Date: 10/20/2021
RE:sa Revised 06/14/2022
CSC Date: 6/29/2022
ACFD Class Study: Revised 1/13/26
CSC Date:5/13/26
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BENEFITS
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*** For benefit information, please refer to the recruitment brochure.
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