County of Alameda

Mobile Health Services Support Worker (#6991)

Bargaining Unit: SEIU 1021 - Misc Sub/Para Prof (012)
$23.31-$27.59 Hourly / $1,748.25-$2,069.25 BiWeekly /
$3,787.88-$4,483.38 Monthly / $45,454.50-$53,800.50 Yearly


DESCRIPTION
Under general supervision, provides support to clinical staff in community health settings throughout Alameda County. This includes scheduling and coordinating outreach locations; driving and operating mobile vehicles; maintaining required supplies and equipment; and performing related duties as required.

DISTINGUISHING FEATURES

This position is found exclusively in the Health Care Services Agency. The incumbent reports to the Unit Supervisor, works with community based health care and support services operations and drives the mobile van throughout Alameda County to designated field sites on a scheduled basis (i.e. shelters, parks and meal sites). The incumbent in this position works closely with a skilled multi-disciplinary team in the field and generally assists the clinical practitioner and ancillary staff on the mobile health van or at /field sites.

EXAMPLES OF DUTIES
NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Drives and operates the mobile health van to field sites (i.e. shelters, parks and meal sites) on a scheduled basis.
2. Provides general assistance to the clinical practitioner on the mobile health van or at field sites.
3. Assists other field staff (i.e., case managers) as appropriate.
4. Maintains records of all services provided on the mobile health van such as medical billing, TB and immunizations.
5. Assists in arranging and monitoring the flow of patients.
6. Conducts initial intakes/assessments and records patient vital signs such as blood pressure and temperature.
7. Ensures the van is maintained/cleaned and vehicle maintenance and housekeeping logs are kept current.
8. While clinic is in session, inputs patient demographic and vitals into computer prior to clinicians charting clinical notes.
9. Coordinates repair, emission checks and service activities and maintains records of vehicle maintenance, equipment and operating expenses.
10. Picks up and stocks supplies for van operation (i.e. rubber gloves, tissues, forms, etc).
11. Picks up pharmacy orders and assists mid-level practitioner with stocking.
12. Secures mobile van in established parking area at the end of each day.
13. Answers questions from the public concerning clinic and program specific policies, procedures and service availability.
14. Picks up/drops off laboratory specimens/cultures.

MINIMUM QUALIFICATIONS
Education:

A high school diploma or educational equivalent, AND

Experience:

The equivalent of one year of full-time work experience involving the operation of a commercial motor vehicle (preferably a large mobile unit). One year of full-time experience in providing customer service in a community outreach or clinical setting is strongly desired.

License:

Possession of a valid California motor vehicle driver’s license and a good driving record.
(Some assignments may require the possession of class B license, depending upon the specifications of the vehicle being used.)

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS
NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Traffic laws, ordinances and regulations governing the safe operation of motor vehicles.
• Interpersonal sensitivity to the circumstances and needs of working with homeless people.

Ability to:

• Drive a large commercial motor vehicle.
• Exercise sound independent judgement with established policies and guidelines.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate patient records and files.
• Communicate and work cooperatively with program personnel and the general public.
• Work under pressure.
• Flexibility in work schedule and tasks assigned.

CLASS SPEC HISTORY
CC:pf 6/12/02
Newspecs: 6991.doc
CSC Date: 10/9/02

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.