County of Alameda

Under general direction, to perform training and staff development activities and to contribute to the design, development, and delivery of classroom, hybrid, and web-based professional development programs in all training areas; to assess training needs, develop programs, and evaluate their effectiveness; and to perform related duties as required.

DISTINGUISHING FEATURES

The positions of E-Studio Instructional Design Trainer are found in the Social Services Agency and in the Department of Child Support Services (DCSS). This classification is distinguished from the Staff Development Specialist in that an E-Studio Trainer utilizes proficiency with various eLearning tools and requires knowledge of responsive design and advanced actions, audio-editing programs, Learning Management Systems, storyboarding, media file and folder organization, network attached storage utilization, graphic design software application, video editing, (production and post-production), web development, photography and associated cloud appliances.  

The E-Studio Trainer designs engaging eLearning projects which include interactive courses, videos, standalone interactions and utilizes audio and video programs, facilitator guides, and learning guides; and work with business partners and subject matter experts to identify and confirm learning objectives.

NOTE:  The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

1. Train and facilitate classes for a variety of content areas in order to meet department goals/objectives; coach, teach job tasks, promote good performance levels; and enhance skills and abilities for career development opportunities.
2. Conduct in person and distance-learning in the areas of public education and training to community-based organizations, public agencies, and other service providers.   
3. Consult with top- and mid-level agency managers on various components of Staff Development programs. 
4. Facilitate annual training needs assessment process and analyze training needs on an ongoing basis.
5. Determine appropriate teaching methods and procedures, including use of audio-visual equipment, e-learning and automation technology.  
6. Plan, develop and coordinate training sessions describing agency/department programs, goals, eligibility for services, limitations, and client rights and responsibilities.  
7. Design lesson plans, including organization and sequencing of content; develop audio-visual supports; develop and publish handouts.  
8. Maintain accurate records for auditing purposes.  May develop information needed for reports to other governmental agencies, community organizations or Agency management by assignment from the Staff Development Supervisor.  
9. Understand and develop simultaneous lab scenarios and exercises and e-learning modules.  
10. Research and learn new theories, tools, and trends in the field of staff development and instructional technology.  
11. Complete special assignments and work on department committees; coordinate with divisions within the department and with outside agencies.  
12. Provide guidance and support to assist with professional development and to interpret departmental policies, procedures, and practices.  
13. Develop special reference materials in coordination with program staff, business partners and subject matter experts.
14. Evaluate training programs to determine the effectiveness of the training provided, how effectiveness may be increased, and determine additional training needs.
15. Ensure all training programs confirm to Federal ,State, and local regulations and laws.  
16. Utilize graphic design, video, micro-learning, responsive design, gamifications, simulations, and animation and motion graphics to create online learning modules.  
17. Employ various eLearning software tools, audio editing programs and Learning Management Systems.  
18. Create new online eLearning and learning assets including courses, standalone interactions, audio and video programs, facilitator guides, and learner guides.  
19. Design various forms of media such as videos, websites, animation, simulation, interactive web modules, and informational/instructional videos including using motion graphics, augmented and virtual reality.  
20. Maintain current working knowledge of all video/audio/graphics software operations and capabilities.  
21. Collecting appropriate B-roll footage in the field for various video projects and courses.  
22. High proficiency in designer software suites such as, Adobe Creative Suite; which includes Premier and After Effects.

Any combination of education and experience that would likely provide the required knowledge and skills is qualifying.  A typical way to obtain knowledge and abilities would be:  

Education:  

Graduation from an accredited college or university with a bachelor’s degree in instructional design, education, educational technology, curriculum development, web design, computer science, business administration, public administration, or a related field or professional experience in curriculum development, delivery of training courses, needs assessments, and facilitation of team-building exercises.  

Experience:  

Two (2) years of professional experience in instructional design, curriculum development, or training experience focused on eLearning or multi-media development with a cloud-based Learning Management System.  

Special Requirements for positions located in the DCSS:

A thorough pre-employment background investigation, including fingerprinting, will be conducted of all candidates who have accepted a conditional offer of employment to ensure suitability for child support related work.  

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE:  The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.  

Knowledge of:  

• Principles of adult education and training.
• Instructional design and training methods to develop and present training programs.
• Training theories and practices including the development of lesson plans.
• Adult learning principles and effective customer service practices and procedures.
• Principles, practices, and techniques of social work.
• Basic psychological theory and practices related to human behavior.
• Public and community resources and services.
• Provisions of the California Welfare and Institutions Code, the Social Security Act and other pertinent legislation in the field of public welfare, eligibility, children’s services, and social services.
• Department computer systems, including specialized software applications. 
• County, State and Federal laws, statues, rules, ordinances, codes, and regulations. 
• County and Department policies and procedures.
• Operation and application of automated systems and software programs including simulation labs and e-learning modules.
• The principles and practices of legal, ethical, and professional rules of conduct.
• Principles, practices and trends in public administration, supervision, and training.
• Local community resources and various community services programs.
• Underlying social, economic, political, and physical factors facing client groups.
• Strategies to resolve core issues.
• Consultation techniques.
• Interviewing and documentation techniques.
• Worker safety.  

Ability to:  

• Research, analyze and evaluate the effectiveness of training activities, materials, needs, and deliveries.
• Plan, organize, schedule, and conduct in-service training classes.
• Lead, schedule and oversee staff.
• Analyze and problem solve.
• Prioritize multiple tasks, projects and demands.
• Establish and maintain effective working relationships with staff, peers, other agencies, and the public.
• Facilitate and lead groups.
• Communicate clearly and concisely in both written and oral form. 
• Organizing and maintaining digital creative assets such as video/audio files, logos, photos, and video/audio files.
• Be flexible.
• Analyze and evaluate individual situations, to reach sound conclusions and make subsequent recommendations.
• Interpret complex Federal and State laws, rules, regulations, and procedures.
• Interpret and analyze technical data and regulations to develop training programs.
• Organize and maintain records and related training documentation.

Newspec  6793.doc

IB:kl

CSC Date: 01/15/2020

SK:sa Revised 04/30/2021

CSC Date: 06/02/2021

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.