County of Alameda

Behavioral Health Crisis Intervention Specialist Supervisor (#6514)

Bargaining Unit: Unrep - General Mgmt (U15)
$54.37-$66.75 Hourly / $4,349.60-$5,340.00 BiWeekly /
$9,424.13-$11,570.00 Monthly / $113,089.60-$138,840.00 Yearly

Under general direction, to supervise and coordinate day-to-day functions of clinicians and other behavioral health care professionals, paraprofessionals, and/or interns providing community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses on mobile crisis, mobile evaluation and community assessment and alternative transport teams which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field clinical assessment, outreach services, and other related duties as assigned.  Work is performed seven days a week, with varying operational hours (including on call shifts as needed), and varying assignment locations in order to best serve the community.


Behavioral Health Crisis Intervention Specialist Supervisor is the first-line supervisory level of the Behavioral Health Crisis Intervention Specialist series.  Behavioral Health Crisis Intervention Specialist Supervisor's provide day-to-day supervision of Mobile Crisis Teams (MCT), Mobile Evaluation Teams (MET), and Community Assessment and Alternative Transport Team (CAATT) including the coordination and delegation of work/assignments, staff coverage, performance evaluations, and training.  Incumbents in this position may assist the Division Director, Crisis Services in administrative functions as needed.  

Positions in this class series are located in the Behavioral Health Care Services' Crisis Division which provides community based crisis prevention and early intervention services to clients and the community.  This class is distinguished from the lower level class of Behavioral Health Crisis Intervention Specialist I/II in that the latter does not have supervisory responsibilities.  This class is further distinguished from the Behavioral Health Clinical Supervisor in that the former performs supervisory crisis intervention and direct crisis intervention work to the most vulnerable population solely in the community, partnering with law enforcement and other community organizations.  

NOTE: The following are duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

1.  Coordinate the day-to-day operations of community crisis intervention programs. 

2.  Supervises a multi-disciplinary team; regularly confers with staff regarding clinical assessments, level of care services and referrals, and matter related to promoting immediate field assessment and referral services to clients int he community; reviews work in progress.

3.  Conducts staff meetings and provides training; schedules staff to provide mobile time coverage; reviews and evaluates work performances and assists with hiring and disciplinary actions.

4.  Assists the Division Director, Crisis Services, with program planning, implementation and evaluation.

5.  Provides emergency field assessment and referral services as needed or handles the most complex situations; performs a variety of direct clinical, diagnostic, treatment, and outreach services including assessment, evaluation, and crisis intervention for adults, adolescents, and children at risk of hospitalization; visit homeless encampments to distribute information and assess mental health needs. 

6.  Provides secondary support and education to board and care homes to redirect or de-escalate residents or provide education to staff on how to appropriately manage residents with the goal of maintaining housing. 

7.  Participates in community outreach and public relations activities.  

8.  Ensures compliance with related federal, state, and local regulations, as well as departmental and county policies and procedures; participates in the establishment or revision of policies, procedures, guidelines, goals, and objectives. 

9.  Provides consultation to student interns and non-Behavioral Health Care staff regarding Behavioral Health Care services, programs, and guidelines. 

Either I


Equivalent to two years' experience in the class of Behavioral Health Crisis Intervention Specialist II or higher in the Alameda County classified service. 



The equivalent of three years full-time post-license experience as a behavioral health/mental health clinician providing field based crisis and/or crisis management services.  


Possession of a Master's degree from an accredited school in social work, marriage and family therapy, psychology, counseling, nursing, and related field.  


Possession of a valid clinical license from the applicable licensing authority: California Board of Behavioral Sciences, California Board of Psychology, or California Board of Registered Nursing.

Possession of a valid California Motor Vehicle Operator's license.  Applicants must possess such license prior to appointment to such positions.  

Special Requirements:

In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job.  

In compliance with Medicare regulations, eligible licensed clinicians in this classification are required to complete the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Center for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job.  Active enrollment in Medicare is a condition of employment.  Failure to attain or maintain active enrollment will result in termination.  

In compliance with the California Code of Regulations and the Board of behavioral Sciences, clinicians in this classification will be required to complete "supervision training" to be eligible to provide supervision of trainees or interns. 

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.  

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Example of Duties" section of this specification.

Knowledge of:
  • Welfare and Institutions Code 5150 and 5585.
  • Crisis intervention techniques and theories.
  • Current theories, principles, and practices for services to clients with serious behavioral health care symptoms and diagnosis.
  • Principles and practices of effective supervision, work planning, evaluation, training, and community behavioral health care consultation.  
  • Psychology diagnostic methods and terminology. 
  • Cultural and social factors affecting behavior patterns,
  • Wellness, recovery and resiliency oriented strategies and supports.
  • Dual recovery/co-occuring disorder treatment, screening and assessment tools.
  • Community needs, resources and organizations related to behavioral health care.
  • Clinical standards of practice and licensure requirements.
  • Principles and practices of direct client service delivery.
  • Principles of social needs, problems, attitudes and behavioral patterns.
  • Applicable federal, state and local laws, rules and regulations.
  • Office administrative practices and procedures, including records management and the operation of standard office equipment.  
  • Computer applications related to the work.

Ability to:
  • Work primarily in the field,
  • Works nights and weekends, and on call.
  • Plan, supervise, review, and evaluate the work of staff.
  • Be on call to provide clinical consultation to staff as needed.
  • Perform crisis intervention and individual counseling.
  • Work collaboratively with multi-disciplinary teams, community resources and organizations.
  • Organize and prioritize work and meet critical deadlines.
  • Interpret, explain, and apply regulations, policies and procedures.
  • Communicate clearly and effectively, both orally and in writing.
  • Analyze, evaluate and make sound decisions.
  • Prepare clear, accurate and effective reports, correspondence and other written materials.  
  • Establish and maintain effective working relationships.
  • Work with a diverse population.  

New Spec
NLB:ah 08/30/18
CSC Date: 09/12/18