County of Alameda

Youth and Family Services Manager (#6502)

Bargaining Unit: Unrep - General Mgmt (U15)
$52.08-$65.79 Hourly / $4,166.40-$5,263.20 BiWeekly /
$9,027.20-$11,403.60 Monthly / $108,326.40-$136,843.20 Yearly

Under general direction, this single position classification, supervises, through at least one subordinate supervisor, a staff of mental health professionals and a variety of support staff. The position of Youth and Family Services Manager performs management, administrative and supervisory duties for the clinical functions of the Alameda County Sheriff’s Office Youth and Family Services Bureau. These duties include, but are not limited to, program development and implementation, program monitoring and evaluation, program service coordination, program budget and reimbursement oversight; and perform related duties as assigned.


This is a single position class located in the Youth and Family Services Bureau of the Alameda County Sheriff’s Office. The Bureau functions within a law enforcement environment with the objective of mitigating adult and juvenile crime. The primary focus of responsibility is on overall management and coordination of service delivery and personnel to achieve defined fiscal and programmatic objectives. Incumbents are required to have clinical expertise in the delivery of psychotherapeutic and related services focused on the problems of youth and adult offenders and their families.

The position allocated to the class of Youth and Family Services Manager has primary responsibility for the planning and direction of all clinical aspects of the Sheriff’s Youth and Family Services Bureau.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Directs, manages and supervises the activities of licensed professional, paraprofessional, technical and clerical staff directly and through subordinate supervisors, including interviewing, selecting, training, assigning and reviewing work, and other personnel matters.

2. Coordinates, collaborates and consults with sworn staff as well as other public and private health and mental health providers, department management staff, and community organizations regarding the concepts, objectives, priorities, procedures and standards of programs and services.

3. Works with law enforcement staff responsible for non-clinical administration of the Bureau to ensure that the general administrative, business and fiscal aspects of the Bureau’s operations function effectively.

4. Prepares reports and makes recommendations to sworn management on policies and procedures for program services, priorities, and coordination of activities with other health service providers.

5. Evaluates clinical activity and the underlying policy, procedures and practices in terms of their effectiveness in meeting Bureau objectives; confers with law enforcement staff to maximize the achievement of Bureau objectives.

6. Develops, communicates and ensures compliance with policies, procedures and protocols.

7. Collects and records departmental statistics for internal use and grant related purposes; prepares and submits grant progress reports and grant applications; participates in grant audits and monitoring visits.

8. Represents the Bureau and the Sheriff’s Office at community meetings, meetings of municipal, county, state, federal and community-based entities involved in projects and programs related to mental health, social services, families and youth.

9. Conducts community outreach, engages in inter-agency collaboration, and disseminates information to the public to expand awareness of the Bureau.

10. Provides consultation and training to clinical staff, law enforcement professionals, school district personnel and other community members regarding the problems of at-risk youth and the services provided by the Bureau.

11. Studies, investigates, reviews and analyzes administrative procedures, organization, and operation of health or mental health programs; implements changes to improve efficiency and standards of service delivery.

12. Prepares or oversees the preparation and monitoring of assigned budget, including grant funds, contracted services budgets, and federal and state funding.

13. Develops and manages fiscal methods of the Bureau including billing and reimbursement practices.


Possession of a Master’s degree from an accredited college or university in Marriage and Family Therapy Counseling, Marital and Family Therapy, Psychology, Clinical Psychology, Counseling Psychology, Counseling with an emphasis on Marriage, Family and Child Counseling, or a Master’s degree in Nursing or Social Work with an emphasis on Clinical Social Work, or an equivalent degree that meets requirements set by the California Board of Behavioral Sciences for a Marriage and Family Therapist license.


Possession of a valid license in Marriage and Family Therapist Counseling (MFT), clinical Social Work (LCSW) or in Clinical Psychology, issued by the California Board of Behavioral Sciences.


One year of full-time (or FTE) experience in the Alameda County classification of Youth and Family Services Supervisor; OR

Two years of full-time (or FTE) post-Master’s degree experience as a psychotherapist or marriage and family therapist counselor in an outpatient facility, hospital or other clinical or agency setting; and two years of full-time (or FTE) experience performing duties comparable to those performed by incumbents in the class of Youth and Family Services Supervisor.

Special Requirements:

Appointees to this class must be certified by the California Board of Behavioral Sciences to provide clinical lead to interns seeking MFT licensure.

Prior to appointment to this class, prospective appointees must pass a comprehensive background investigation conducted by the Alameda County Sheriff’s Office

NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles, practices, funding sources, laws and regulations, and administrative requirements
• Principles of effective management and personnel supervision
• Social, economic, cultural and other issues impacting program area
• Principles and practices of program planning and evaluation
• Practices and techniques of programmatic analysis and report preparation
• Office administrative practices and procedures
• Computer applications related to the work
• Basic budgetary and financial record keeping techniques
• Crisis intervention and intake procedures
• Theory, principles and techniques of counseling and/or psychotherapy
• Social, emotional and behavioral aspects of mental disorders, emotional disturbances and at-risk behavior characteristics exhibited by youth
• Principles of maturation, social adjustment, human/child development, normal and abnormal behavior and general psychology
• Psychotherapy, case management and other methods of counseling, including but not limited to therapy with children, adolescents, families, couples and groups
• Scope, activities and functions of the various mental health facilities including but not limited to public and private community agencies concerned with mental health

Ability to:

• Build coalitions among groups with differing needs and objectives
• Function effectively in a highly structured law enforcement environment and adhere to established policy, procedure and protocol
• Plan, supervise, review and evaluate the work of others
• Plan, monitor and evaluate program and service delivery effectiveness
• Organize and prioritize work and meet critical deadlines
• Exercise sound independent judgment within established policies and guidelines
• Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions
• Interpret, explain and apply complex regulations, policies and procedures
• Maintain accurate records and files
• Prepare clear, accurate and effective reports, correspondence, policies, informational materials and other written materials
• Effectively train counseling interns
• Perform crisis intervention and crisis intake
• Apply clinical and case management principles and concepts
• Develop effective and productive therapeutic relationships with clients
• Secure and systematically record accurate social and personal data
• Maintain necessary statistics and prepare comprehensive statistical reports
• Utilize community resources in case management
• Work effectively with law enforcement staff in the handling of dispute and/or crisis calls
• Establish and maintain effective and professional relationships and work effectively with others
• Represent the Sheriff’s Office and the Youth and Family Services Bureau in meetings with others and make effective presentations to diverse groups
• Write and speak effectively

Newspecs: 6502
MMH:cs 10/31/12
CSC Date: 11/28/12


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.