County of Alameda

Court Appointed Special Advocates (CASA) Program Administrator (#6188)

Bargaining Unit: Unrep - HCSA Tech/Para Mgmt (U45)
$51.76-$69.04 Hourly / $4,140.80-$5,523.20 BiWeekly /
$8,971.73-$11,966.93 Monthly / $107,660.80-$143,603.20 Yearly

Under general direction of Children and Youth Initiatives Director, provide leadership and oversee the development and implementation of the vision, mission, and strategic directions of the Alameda County Court Appointed Special Advocates (CASA) and the Friends of Alameda County CASA Inc. (FOACCASA) non-profit organization; and perform related work as required.


The CASA Program Administrator is a single position classification located in the Health Care Services Agency, Office of the Agency Director, and reports to the Children and Youth Initiatives Director. The incumbent in this class is responsible for the general oversight, strategic vision, administrative management, and program development of the Alameda County Court Appointed Special Advocates (CASA) program. This class is distinguished from the Children and Youth Initiatives Director in that the latter has overall system-wide planning, administrative, and policy development responsibilities for the children and youth service delivery program in Alameda County. The CASA Program Administrator position is further distinguished from the lower-level class of CASA Supervisor in that the latter has the responsibility of the day-to-day supervision of assigned staff and operational oversight.

NOTE: The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

  1. Plans, organizes, supervises, and directs the work of assigned multi-disciplinary staff, including consultants and volunteers; recruits and evaluates staff through subordinate personnel; develops performance standards, evaluates staff performance, and takes corrective actions when necessary.
  2. Oversees the development and maintenance of policies, MOUs, procedures, and assures compliance with local, state, and federal guidelines as it relates to Welfare and Institutions Codes, Judicial Council of the State of California, the Alameda County Superior Court Juvenile Court Division.
  3. Oversees evaluation and quality assurance measures and ensures outcomes meet National Court Appointed Special Advocates/Guardian Ad Litem Association membership standards, and HCSA’s Results Based Accountability (RBA).
  4. Participates in the development and implementation of strategic plans in collaboration with FOACASA, HCSA leadership, CASA program manager, and program support staff to meet organizational goals.
  5. Provides fiscal oversight of CASA; develops and manages the annual budget in conjunction with HCSA Finance Manager and Finance Committee of the FOACCASA Board.
  6. Interacts with FOACCASA Board, nonprofits, donors, and grantors regarding the program’s budget.
  7. Develops and monitors the program’s budget and fundraising plans, develops cost effective systems, maximizing the use of existing resources.
  8. Oversees planning, coordination, and facilitation of major fundraising events and fund development activities; ensures compliance with the County and State fundraising regulations and guidance.
  9. Oversees preparation of donor communications, donor and prospect tracking acknowledgments, and funding reports.
  10. Serves as the CASA spokesperson; manages internal and external communications and agency public relations as it relates to child advocacy and the CASA program.
  11. Oversees the development and maintenance of the CASA website, including recruitment and volunteer application components.
  12. Collaborates with public, private, and non-profit organizations to improve and increase CASA visibility within the community.
  13. Acts as a liaison between the Alameda County Board of Supervisors, National CASA/GAL Association and California CASA Associations, Alameda County Superior Court Juvenile Court Division, and CASA program staff.
  14. Collaborates with National CASA/GAL and California CASA programs through conferences and meetings.
  15. Provides required records and reports; prepares a variety of correspondence, program documentation, policies, procedures, and other written material.


The equivalent of three (3) years of full-time experience in the class of Court Appointed Special Advocates (CASA) Program Manager in the Alameda County classified service.


Possession of a bachelor’s degree from an accredited college or university in social work/welfare, psychology, sociology, health care administration, public health administration, law or closely related field, preferably with an emphasis in management and planning.


The equivalent of four (4) years of full-time experience managing and overseeing a program that provides services and advocates for children and youth in a social services or health care setting.


Possession of a master’s degree from an accredited college or university in social work/welfare, psychology, sociology, health care administration, public health administration, law, or closely related field may substitute for one (1) year of experience in either pattern above.


Possession of a valid California Motor Vehicle Operator’s license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

Knowledge of:

  • Principles and practices of effective organization, management, monitoring, quality assurance, and quality improvement indicators.
  • Community/organizational and public/private partnership dynamics and development.
  • Strategic planning and implementation.
  • Principles and processes of personnel management which includes leadership, supervision, coaching, performance evaluations, development, and counseling of staff.
  • Principles and practices of financial management.
  • Effective fundraising strategies.
  • Principles and practices of community agencies and community resources and their role in the treatment of at-risk children.
  • Developmental, academic, social, and emotional needs of the youth population (ages 0-24 years).
  • Practices and techniques of administrative analysis, evaluation, and report preparation.
  • Applicable federal, state, and local laws, rules, and regulations.
  • Computer applications related to the work. 
Ability to:

  • Provide effective leadership.
  • Facilitate and model effective written and oral communication with attention to linguistic preferences and cultural proficiency.
  • Analyze effectiveness of policies, procedures, operations and interventions, and modify as needed to improve programmatic objectives.
  • Exercise independent judgment within the scope of authority and practice.
  • Plan, organize, and prioritize work.
  • Provide budget development and other data analysis.
  • Plan, supervise, review, and evaluate the work of a multi-disciplinary staff through subordinate supervision.
  • Prepare clear, accurate, and effective reports, correspondence, and other written materials.
  • Work collaboratively with a multidisciplinary team, community resources, and organizations.
  • Exercise interpersonal sensitivity, political astuteness, and group interaction skills to establish and maintain effective working relationships with departments/agencies, stakeholders, partnerships, and other organizations and communities.
  • Represent the department and the County in meetings with external organizations.

NewSpec 6188.docx
AC:sa    10/5/2021 
CSC Date: 10/19/2023


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

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