County of Alameda

Volunteer Program Coord(CASA) (#6185)

Bargaining Unit: Unrep - Social Services Mgmt (U49)
$51.18-$62.00 Hourly / $4,094.40-$4,960.00 BiWeekly /
$8,871.20-$10,746.67 Monthly / $106,454.40-$128,960.00 Yearly

Under general direction, the Volunteer Program Coordinator has administrative responsibility for the CASA and Volunteer programs, including the development of funding proposals and the recruitment of volunteers.


This is a single-position class. This position receives direction from the Assistant Chief Probation Officer. The incumbent participates in the design, planning and implementation of volunteers in the department. This includes recruitment, training, assigning and monitoring volunteers to act as advocates and mentors to youth who have been ordered by the court into this program; assists volunteers in writing reports to the court on various offenders; conducts yearly fund-raiser meetings, writes grants and meets with various judicial council officials in the administration of CASA funds; monitors the volunteers and hosts quarterly and monthly training sessions.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Developing fund-raising proposals.
2. Planning future growth and support of CASA program.
3. Recruiting, training, and supervising volunteers.
4. Evaluating clients' needs for services.
5. Assigning cases to volunteers.
6. Educating the public about CASA, child abuse issues, case management and inter-agency networking.
7. Meeting with various foundations to request funding.
8. Consulting with representatives from the Courts and Social Services departments to resolve case issues and concerns.
9. Maintaining program statistics and preparing reports.
10. Supervising clerical staff.
11. Participating in the design, planning and implementation of the department's volunteer program.
12. Coordinating and managing the process for recruiting, training and use of volunteers as mentors in the Department and Court Services.
13. Performing other duties as required.


Graduation from a four year college or university with a degree in sociology, counseling, public administration or closely related field.


The equivalent of one year of full-time management/supervisory experience working with high-risk youth. Two additional years of experience may be substituted for the required education up to two years.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Counseling and evaluation techniques.
• Techniques of supervision and training.

Ability to:

• Communicate effectively in oral and written form.
• Supervise and train staff.
• Analyze problems and situations and develop appropriate course of action.

Old document: 1287h
New document: 6185.doc
CSC Date: 8/23/95


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

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