County of Alameda

Special Services Supervisor (#6120)

Bargaining Unit: ACMEA - Gen Gov / Safety Prob Mgr (075)
$57.89-$69.84 Hourly / $4,631.20-$5,587.20 BiWeekly /
$10,034.27-$12,105.60 Monthly / $120,411.20-$145,267.20 Yearly

Under general direction, to plan, organize, coordinate, develop and implement the departmental volunteer and staff training and development programs and public information/relations activities; to provide guidance and assistance to divisions in conducting such programs and in writing grant proposals; and to do related work as required.


This is a one-position classification having responsibility for assisting in the writing of grant proposals; coordinating public information/relations activities and training on a department-wide basis; overseeing the volunteer program; and supervising a Staff Development Specialist and clerical support staff. The responsibility for coordinating and providing assistance for all department training and education activities distinguishes this position from the class of Unit Supervisor, which supervises a unit of Deputy Probation Officers, and from the class of Staff Development Specialist, which is not required to supervise or direct personnel. This position reports directly to the Assistant Chief Probation Officer and supervises the Special Services Unit.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Coordinates and supervises training for departmental staff, line, and management; plans, develops and coordinates the departmental in-service training program with the standards of training for corrections program (STC); arranges for qualified instructors; outlines course content; secures certifications; arranges for field trips and secures training aids; prepares training calendar semi-annually; devises programs and courses and presents course material; prepares and administers training examinations; evaluates progress of training; develops and maintains a professional library of training source materials; acts as a resource person regarding training needs; keeps abreast of new developments in training methods and concepts.

2. Supervises the coordinator of the departmental volunteer program, which includes recruitment and training of volunteers, and assignment and evaluation of volunteers by others.

3. Organizes and acts as secretary and chairperson at training meetings; represents Special Services on various committees and the Probation Department when speaking before community groups.

4. Coordinates the departmental speakers’ bureau; maintains roster of approved speakers; receives and assigns requests for speakers; and makes annual report of speakers bureau activities to directors.

5. Develops policies and procedures for department-wide employee training program; identifies training needs and defines them in terms of attainable objectives; in cooperation with division/institutional directors, prepares realistic plans to achieve training and employee development goals.

6. Assists managers and supervisors in establishing training programs; monitors and evaluates training programs; reviews requests for attendance at related courses.

7. Consults with educational institutions to establish curricula needed for adequate training and career development programs; provides information to employees regarding opportunities for self-development available in the community.

8. Edits the Probation Department's newsletter, the Rapporter.

9. Seeks grant funding opportunities and assists in writing grant proposals for the department.

10. Prepares and administers the STC and other training budgets and monitors the budgetary reserves of the training fund.

Either I

The equivalent of three years’ full-time experience in the Alameda County Probation Department in a related class equivalent to or higher than Deputy Probation Officer II.


The equivalent of seven years’ professional, full-time correctional casework experience. Of the seven years, one year must have been in a supervisory capacity comparable to Unit Supervisor, Probation, in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts), or two years must have been in the capacity of training officer in a correctional agency. (Possession of a baccalaureate degree in a relevant field may be substituted for two years’ experience, but not for the required supervisory or training officer experience).

Special Requirements:

Possession of a valid California Motor Vehicle Operator's license.
Good driving record according to DMV negligent operator guidelines and qualification for automotive insurance.

Persons appointed to positions in this classification in the Probation Department must meet the minimum requirements for Peace Officer (Section 1031 Government Code), which includes being a U.S. citizen or a permanent alien who is eligible for and has applied for citizenship at least one year prior to application for employment.

Any felony conviction is disqualifying.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles and techniques of instruction, training and learning theory.
• Methods of training, needs analysis, and evaluation.
• Trends in correctional field and community resources.
• Oral and written communication theory.
• Intermediate math.
• County and contract budgeting and grant writing procedures.
• State, federal, and local statues, ordinance, regulations, rules, policies, procedures, and laws relating to the functions and duties of the Probation Officer and legal rights and obligations of adults and juveniles.
• Principles of supervision and counseling.

Ability to:

• Develop training and volunteer programs within established guidelines.
• Plan, implement, organize, coordinate and evaluate comprehensive training programs.
• Speak effectively before professional and public groups.
• Counsel, lead and supervise others.
• Prepare clear and concise reports, lesson plans, and other written instructional materials and correspondence.
• Use judgment and strategy in making decisions, define and solve problems, meet deadlines and be flexible.
• Analyze, interpret and apply complex legal and behavioral science information relating to criminal justice process.
• Develop and maintain effective cooperative working relationships with the public, staff and private agencies.

JG-S: fm
Revised: 7/82
Revised: 5/83
Retyped: 1/85
Revised and Retitled: 11/90
Revised: 12/98
Revised: 7/99
Old document: 0595h
Renamed: 6120
New document: Jobspecs/6120
CSC Date: 8/18/99


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

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