County of Alameda

Supervising Prehospital Care Coordinator (#5791)

Bargaining Unit: ACMEA - HCSA Tech/Para Mgmt (R45)
$59.03-$73.34 Hourly / $4,722.40-$5,867.20 BiWeekly /
$10,231.87-$12,712.27 Monthly / $122,782.40-$152,547.20 Yearly

Under direction, to provide prehospital program planning, development, review and evaluation functions and to supervise a multidisciplinary team including professional, paraprofessional and support staff; in the monitoring, evaluation, and facilitation of the ongoing development of the EMS system; to act as liaison with EMS providers; to ensure that Federal, State and local regulations and procedures are followed; and to do related work as required.


This class is distinguished from the lower class of Prehospital Care Coordinator in that the latter class emphasizes direct program review and evaluation whereas the Supervising Prehospital Care Coordinator class supervises multidisciplinary team including professional, paraprofessional and support staff, in addition to direct participation in EMS system projects. It is further distinguished from the higher class of Assistant EMS Director in that the latter provides ongoing assistance to the EMS Director and exercises full authority for making decisions and implementing programs.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans, supervises or directs, reviews and evaluates the work of Prehospital Care Coordinators and related EMS staff as they monitor activities and evaluate the performance of emergency medical services providers and assist providers in planning, redesigning, implementing and maintaining EMS programs.

2. Acts as the County liaison and provides coordination among County departments, EMS system participants and stakeholders; answers questions and provides training and technical assistance as required.

3. Monitors program(s) assigned to staff; ensures compliance with funding, contract provisions and regulations; recommends and facilitates implementation of procedural and operational changes to maximize service delivery.

4. Participates in departmental, County-wide and/or State planning processes; serves on a variety of committees and task forces.

5. Analyzes changes in regulations; evaluates the impact upon program operations and drafts policy and procedural changes as required.

6. Selects staff; recommends and implements discipline as required.

7. Develops and modifies techniques and formats to evaluate pilot or current program effectiveness and to determine the need for program modifications and/or new program development.

8. Conducts needs assessment studies; identifies program goals and objectives and develops specific action plans and timelines.

9. Researches program alternatives, funding sources, service delivery alternatives and other elements for possible program inclusion; evaluates alternatives, prepares reports and makes recommendations.

10. Monitors legislative activities and changes in laws and regulations; assesses their effect upon program activities; develops and implements policies and procedures to ensure compliance with such changes.

11. Oversees the compilation of reports and maintenance of accurate records and files regarding program activities; directs the preparation of periodic and special statistical or narrative reports as required.

12. Prepares a variety of correspondence, periodic and special reports, informational publications, program documentation, policies, procedures and other written materials.

13. Works with the EMS Medical Director to develop, implement and track various, ongoing clinical and operational programs and pilot studies.

14. Works closely with the quality coordinator to ensure coordination and consistency of the collection, analysis, and reporting of relevant data.


Possession of a Bachelor's degree from an accredited college or university with major coursework in business or public administration, a health or social science, or a field related to the work, AND

Either I

Two years full-time experience as a Prehospital Care Coordinator in Alameda County in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.)


The equivalent of five years full-time, recent (within the last five years), progressively responsible experience in a public or private health care organization and/or fire service setting. A substantial part of this experience must be in Emergency Medical Service and include program design, planning, implementation and evaluation responsibilities, which has included at least one year of full-time lead/supervisory experience.

License Required for Both Patterns:

Possession of a current, valid license as a Registered Nurse or as an EMT/paramedic.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Principles and practices of employee supervision.
• Management principles and practices, including work planning, employee supervision and resource allocation.
• Principles, practices, funding sources and administrative requirements in the program area(s) to which assigned.
• Principles and practices of program planning and evaluation.
• Principles and practices of medical 911 system service delivery.
• Practices and techniques of programmatic analysis and report preparation.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Basic budgetary and financial record-keeping techniques.
• General functions and operations of EMS providers and system stakeholders.
• Principles of EMS clinical practices, including novel approaches to care.
• Basic concepts of management of disaster and multi-casualty incidents.
• Concepts relating to injury and disease prevention as related to EMS practice.
• Basic mathematical and statistical concepts related to health care.
• Computer applications related to the work, including spreadsheet applications. Knowledge of database applications is highly desirable.
• Writing and submission of EMS-related materials for publication in trade and peer-reviewed journals is highly desirable.

Ability to:

• Plan, supervise, train, review and evaluate a Prehospital Care Coordinators and related EMS staff.
• Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned.
• Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions.
• Interpret, explain and apply complex regulations, policies and procedures.
• Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials.
• Represent the department and the County in meetings with others and make effective presentations to diverse groups.
• Represent the medical director at commissions, meetings, and assemblies, as needed.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.
• Exercise sound independent judgment within established policies and guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

DRH:po 2/13/07
Newspecs: 5791.doc
CSC Date: 3/28/2007
JS:cs Revised 4/7/10
CSC Date: Administrative Change Only


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.