DESCRIPTION
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Under general direction, to assist a Division Director in the administration and direction of their assigned division in the Public Health Department (Family Health Services, Community Health Services, Communicable Disease Control and Prevention, Public Health Nursing, and Quality Improvement and Accreditation); coordinate financial and accounting operations, provide supervision and oversight to division staff regarding program operations, assist with organizational planning and development of divisional work units, facilities maintenance, personnel management, training and development, and related work as required.
DISTINGUISHING FEATURES
This position reports directly to a Division Director in the Public Health Department. Incumbents are responsible for assisting the Division Director in developing, organizing, and administering the full spectrum of division services., including but not limited to, fiscal oversight, division policies and procedures, as well as program performance management. In addition, the incumbents provide operational and organizational direction to units or programs at the discretion of the Division Director.
This class is distinguished from the lower-level classification of Health Care Program Administrator II in that the former is responsible for division level operations as well as the management and direction of one or more large public health program(s) involving the direct delivery of a variety of services to client populations. It is further distinguished from the higher-level class of Division Director, Public Health, in that the latter is responsible for providing leadership, supervision, and management of programs and operations for the entire Division.
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EXAMPLES OF DUTIES
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NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.
- Participates in the development and implementation of the Division’s goals, objectives, and priorities; recommends and administers division-wide policies and procedures.
- Assists in analyzing and interpreting the State and Federal standards and mandates into operational policies and procedures for the Division; assists in developing overall program and/or department policy, goals, and objectives, including local and state strategic planning efforts, evaluates existing policies, practices and standards of the various division programs for compliance with State, Federal and local guidelines and/or regulations; analyzes new legislation and its impact on programs and the County budget and makes recommendations to the Division Director.
- In conjunction with the Division Director, coordinates program budget activities, including collection of budget data, analysis of expenditures, review and evaluation of budget, and preparation of budget in collaboration with other subordinate managers.
- Provides fiscal oversight for the processing and payment of the Division’s expenditures; works with Public Health Finance to monitor, evaluate, and analyze quarterly financial forecasts; recommends and implements adjustments as needed.
- Directs the Division, in the absence of the Division Director, by providing consultation and guidance on program directives, provides direction to subordinate managers/staff in regard to disciplinary matters, and represents the department in inter-departmental meetings or committees as a liaison to the department.
- Serves as a member of PHD Leadership and collaborates with the executive team, Human Resources, and other HCSA/PHD operational units, contracted community-based organizations, and other relevant parties to ensure the inclusion of wellness and recovery, cultural responsiveness, and best practices in service delivery.
- Plans, directs, coordinates, and reviews the work of an assigned multi-disciplinary staff of professionals, paraprofessionals, and support staff directly and through subordinate managers in the delivery of public health services for a division; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
- Recruits, hires, trains, and evaluates professional, paraprofessional, and support staff within an assigned area of responsibility; participates in selecting, motivating, and evaluating personnel of subordinate managers; provides or coordinates staff coaching, training, and performance.
- Develops, maintains, and enforces work standards and confers with division managers/supervises on organizational and personnel matters.
- Interacts with State and Federal Agencies on a regular basis in regard to the Division’s programs and/or fiscal operations.
- Facilitates operational studies relating to the Division’s organizational planning, quality improvement, and the administration and delivery of health care services.
- Partners with state, and local agencies for coordination and implementation of division programs and activities; acts as liaison to advisory boards and community groups; serves as Health Care Services Agency, departmental and/or division appointee to various committees, task forces, and councils; represents the department in matters concerning division programs; effectively articulates the intent, value, and contributions of all operations within the division.
- When assigned to Quality Improvement and Accreditation, assists with providing oversight of the department’s national accreditation, councils and commissions, strategic planning, and public health staff professional development, as well as the countywide Community Health Assessment and Community Health Improvement Plan.
- Serves on a variety of committees and task forces; attends meetings and makes presentations as required.
- Prepares a variety of correspondence, narrative and statistical reports, information for the Board of Supervisors, program documentation, policies, procedures and other written materials.
- May perform other duties as assigned.
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MINIMUM QUALIFICATIONS
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EITHER I
Education:
Possession of a bachelor’s degree from an accredited college or university in public health, health care, social work, public administration or related field.
AND
Experience:
The equivalent of three (3) years of full-time experience as a Health Care Program Administrator II or comparable classification with at least two (2) years of full-time experience in the management and oversight of a health program(s) involving the delivery of direct services.
OR II
Education:
Possession of a bachelor’s degree in public health, health care, social work, public administration, or related field.(Additional experience as outlined below may be substituted for the education on a year-for-year basis.)
AND
Experience:
The equivalent of four (4) years of full-time supervisory experience in the management and direction of a multi-program health, social, or community services organization and supervision of professional, multi-disciplinary staff, with overall program(s) responsibility in the following areas: program and budget development, organizational/operational planning, development and evaluation, and coordination of community resources.
Substitution:
Possession of a master’s degree in public health, nursing, public health nursing, public policy, public administration, psychology, health care, social work or public administration may be substituted for one (1) year of the required experience, in either pattern above.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
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KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.
Knowledge of:
- Principles and practices of public health and health care administration
- Current principles and practices of program development and management of a comprehensive, multi-program division.
- Current principles, best practices of effective organization, management, monitoring, and trends in a service delivery system and Quality Assurance (QA)/Quality Improvement (QI).
- County, state, and federal policies and regulations applicable to the delivery of health services.
- Ten Essential Public Health Services and Foundational Capabilities.
- Budgetary and financial record-keeping techniques and financial analysis.
- Principles and processes of personnel management, including leadership, coaching, evaluation, development, and counseling.
- Disparities in health outcomes for vulnerable populations which includes understanding the factors affecting health and health equity, e.g. institutional racism, socio-economic, disenfranchisement, sexism, heterosexism, violence, climate, and the environment.
- Principles and practices of procurement and contracts; contract compliance, negotiation, and administration.
- Strategic planning.
- Evaluation methodologies, management, and data analysis.
Ability to:
- Demonstrate vision, leadership, and strong managerial skills. Identify operational problems, investigate and evaluate alternatives, and implement effective solutions.
- Make strategic, relevant decisions that support the mission and vision of the assigned division and the Public Health Department.
- Ensure the establishment of organizational infrastructure to address the social determinants of health in programs and services.
- Plan, organize, evaluate, direct, and coordinate program services.
- Integrate a variety of activities and services to achieve program goals, objectives, and priorities.
- Analyze the effectiveness of policies, procedures, operations, and interventions; modify as needed to meet/improve programmatic objectives.
- Prepare, analyze, and monitor budgets.
- Interpret and apply complex state and federal rules and regulations.
- Exercise interpersonal sensitivity, political astuteness, and group interaction skills to establish and maintain effective working relationships.
- Facilitate and model effective oral and written communication with attention to linguistic preferences and cultural proficiency.
- Strategically use one’s own influence and demonstrate political astuteness in moving forward the mission of the organization.
- Collaborate with other agencies, departments, government entities, and local communities to achieve divisional and organizational goals while leveraging financial and other resources.
- Exhibit flexibility and adapt to frequent changes in standards, regulations, and requirements.
- Prepare clear, accurate, and effective reports, correspondence, policies, informational brochures, and other written materials.
- Incorporate departmental core values and ethical standards of practice into all interactions with individuals, organizations, and communities.
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CLASS SPEC HISTORY
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CC:pf 8/26/03
Newspecs: 5083.doc
CSC Date: 11/12/03
DRH:po 1/18/08 Revise/Retitle
old title: Asst Family Hlth Svc. Adminstrator
CSC Date: 3/12/2008
LC:jf Revision 8/22/2017
CSC Date: 9/27/17
SK:saa Revised 1/13/2023
CSC Date:01/24/24
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BENEFITS
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Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical – HMO & PPO Plans
- Dental – HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Group Auto/Home Insurance
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
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