County of Alameda

Director, Office of Homeless Care and Coordination (#5041)

Bargaining Unit: Unrep - Executive Mgmt (051)
$82.22-$100.01 Hourly / $6,577.60-$8,000.80 BiWeekly /
$14,251.47-$17,335.07 Monthly / $171,017.60-$208,020.80 Yearly

Under direction of the Health Care Services Agency Director or designee, plans, develops, organizes, coordinates, and evaluates the programs and operations of the Office of Homeless Care and Coordination (OHCC), including strategic planning and organizational development; provides leadership and direction to ensure compliance with State and Federal standards and mandates; participates in and develops short and long-range plans, policies and priorities for the Agency as it relates to homelessness; provides supervision and direction to subordinate personnel; and performs related duties as required.


This is a single-position classification located in the Health Care Services Agency and reports to the Director of Health Care Services Agency or designee. The incumbent is responsible for the Office’s operations, development of priorities, goals, and objectives, and the coordination of, the fiscal management, homeless initiative planning and implementation, and public representation. 

This classification is distinguished from the lower-level class of Deputy Director, Office of Homeless Care and Coordination in that the former class has overall division responsibilities while the latter classification provides support and oversees many of the day-to-day activities. 

NOTE: The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

  1. Oversees the operation of all Office functions, activities, and programs; sets objectives and monitors the performance of subordinate staff.
  2. Directs the development and timely implementation of plans, goals, objectives, policies, and procedures through subordinate supervisory and administrative staff for homeless care and coordination.
  3. Analyzes and interprets State and Federal standards and mandates, leads local strategic planning efforts, develops and evaluates policies, practices, and standards for service delivery.
  4. Provides administrative and programmatic review for quality assurance/improvement; oversees completion of required state, federal, and other performance measures. Creates action plans and oversees monitoring for improvement and adherence to protocols.
  5. Supervises development, enactment, monitoring, and updates of Memoranda of Understanding (MOUs) with all cooperating agencies, health plans, and interdepartmental programs. Oversees establishment and monitoring of contracts with community agencies.
  6. Oversees the development and administration of program budgets; prepares or assists in the preparation of grant applications; sets protocols for monitoring expenditures; supervises fiscal, personnel, and contract activities within OHCC.
  7. Acts as a liaison between the Health Care Services Agency Director, executive and senior level management staff, and outside agencies on systems, administrative, organizational, legislative, and/or policy issues related to homelessness.
  8. Translates business vision into operational strategy and leads efforts to build organizational support and infrastructure.
  9. Participates as a member of the Agency Leadership Team, which reviews and establishes general Agency policy.
  10. Performs other duties as assigned. 


The equivalent of one (1) year of full-time experience in the class of Deputy Director, Office of Homeless Care and Coordination in the Alameda County classified service. 


Possession of a bachelor’s degree from an accredited college or university in social welfare, public health, public administration, public policy, health care administration, social science, or a closely related field.


The equivalent of five (5) years of full-time professional experience managing a complex administrative or operational work programs through subordinate staff in a public or nonprofit sector organization, which included program and policy planning, development and evaluation, fiscal, or personnel management. Two (2) years of this work experience must have been in the administration of a homelessness program, service, or function.


Possession of a master’s degree from an accredited college or university in social welfare, public health, public administration, public policy, health care administration, social science, or a closely related field may substitute for two (2) years of the required experience listed above.


Possession of a valid California Motor Vehicle Operator’s license.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

  • Principles and practices addressing homeless services, health care, and housing policy and administration, including current trends in health care planning, homeless programs, policy, management, program evaluation, and related issues.
  • County, state, and federal legislative processes, and legislative developments applicable to contemporary health, housing, and homelessness issues.
  • Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
  • Pertinent local, state, and federal laws, rules, and regulations, including fair housing and tenant protections.
  • Principles of financial administration, including public sector budgeting, housing development funding, Medi-Cal reimbursement, alternative financing methods, and funding sources.
  • Principles of personnel supervision and training.
Ability to:

  • Plan, organize, direct, and coordinate the activities of a complex and diverse homelessness, housing, and health services department.
  • Properly interpret and make decisions in accordance with appropriate laws, regulations, and policies.
  • Successfully develop, control, and administer department budgets and expenditures.
  • Work cooperatively and effectively with the Board of Supervisors, County Administrator, other County agencies/departments, cities, homeless services providers, and other organizations and stakeholders regarding homelessness.
  • Communicate effectively both orally and in writing.
  • Maintain liaison with various private and public agencies, and engage successfully with the media, public, and other interested groups.
  • Select, supervise, train, and evaluate staff, and oversee the supervision and training protocols for the Office.

New Spec: 5041.docx
SK:saa 03/09/2023
CSC Date:03/22/2023


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.