County of Alameda

Deputy Director, Office of Homeless Care and Coordination (#5039)

Bargaining Unit: Unrep - Executive Mgmt (051)
$73.25-$89.02 Hourly / $5,860.00-$7,121.60 BiWeekly /
$12,696.67-$15,430.13 Monthly / $152,360.00-$185,161.60 Yearly


DESCRIPTION
Under administrative direction, to plan, organize, direct, and evaluate the assigned divisions and operations of the Office of Homeless Care and Coordination (“OHCC”); to provide leadership and direction to departmental managers and staff to ensure management responsibility to population served; to supervise and provide direction to subordinate personnel; to provide overall support to the program and to the Director; and to perform related duties as required.

DISTINGUISHING FEATURES

This classification is located in the Health Care Services Agency, Office of the Agency Director and reports to the Director, Office of Homeless Care and Coordination. Incumbents in this classification are responsible for providing direct administrative support in assigned areas of organizational policy, program development, and program operationalization and implementation. These positions are distinguished from the Director, Office of Homeless Care and Coordination, in that the latter is responsible for the overall implementation and operations of the Office of Homeless Care and Coordination. 

EXAMPLES OF DUTIES
NOTE: The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

  1. Supervises and directs, often through subordinate supervisors, the management of the Office of Homeless Care and Coordination, ensuring effective coordination and communication within the backbone team and guiding the successful implementation of programmatic and policy operations.
  2. Oversees and coordinates OHCC operations and maintains a broad overview of complex interlocking program components spanning multiple large systems; ensures that deliverables are clearly communicated to responsible participants throughout the many systems used across Alameda County.
  3. Responsible for developing and supporting respective committees focused on OHCC program or administration areas such as Housing Services, Health Care for the Homeless, CalAIM, Youth Programs, Coordinated Entry, Contracts and Compliance, Policy and Planning, and similar initiatives.
  4. Monitors programmatic or administrative requirements to maximize drawdown of federal and state funds. Oversee contracts and service agreements, ensuring that deliverables are regularly monitored and risks of non-achievement are managed and communicated. Ensure readiness for future financial and programmatic audits.
  5. Supports strong relationships and strategic communication within OHCC, across HCSA, and with external systems and organizations.
  6. Provides accurate and comprehensive reports to local, state, and federal authorities to draw down funds.
  7. Represents the County in discussions with local, state, and federal authorities regarding interpretation of regulations and program guidelines. Ensure program is in compliance with Federal and State regulations.
  8. Provides direction related to program fiscal management, ensuring complex funding flows, budgets, and financial reporting are managed effectively and accurately.
  9. Oversees Policy and Program development initiatives, including strategic planning and organizational development.
  10. Oversees data and performance needs and delivery.
  11. Ensures advance planning for sustainability of OHCC services and infrastructure, including leading negotiations with major institutional partners.
  12. Prepares reports to the Board and other critical decision-makers.
  13. May act on behalf of the Director, OHCC in his/her absence.
  14. Performs other duties as assigned. 

MINIMUM QUALIFICATIONS
Education:

Possession of a bachelor’s degree from an accredited college or university in social welfare, public health, public administration, public policy, health care administration, social science or a closely related field.

AND
Experience

The equivalent of four (4) years of full-time professional experience supervising a complex administrative or operational work program(s) through subordinate staff in a public or nonprofit sector organization, which included program and policy planning, development and evaluation, and fiscal or personnel management. One (1) year of this work experience must have been in the administration of a homelessness program, service, or function.

Substitution

Possession of a master’s degree from an accredited college or university in social welfare, public health, public administration, public policy, health care administration, social science or a closely related field may substitute for two (2) years of the required experience listed above.

License

Possession of a valid California Driver’s License. 

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS
NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

  • Health management, policy and system design.
  • Management principles and practices, including work planning, employee supervision and resource allocation.
  • Current trends in integrated health care administration and service delivery.
  • Organizational development principles.
  • Principles and practices of project management.
  • Functions and operations of related agencies and community organizations.
  • Budgetary, financial management, quality improvement, auditing, and contract administration practices.
  • Public sector rules, regulations, policies, economic, and social trends that may affect the organization. 
  • Computer applications and equipment related to work.
Ability to:

  • Demonstrate commitment to the county’s Mission, Credo, and goals by involving key stakeholders, soliciting input from the community, and acting within ethical guidelines.
  • Establish, strengthen, and maintain relationships with multiple agencies, departments, stakeholders, and community organizations.
  • Think innovatively, exploring situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit.
  • Set and achieve measurable goals through collaboration with subordinate staff and the use of analytical methodology, strategic planning, and technology.
  • Inspire confidence and provide support to senior leadership to ensure effective management.
  • Manage groups by advising subordinates, facilitating goal accomplishment, and tracking and evaluating performance to ensure success.
  • Foster diversity and develop high-quality, culturally competent work teams and service delivery strategies in alignment with organizational goals.
  • Navigate complex organizational environments with political savvy, sensitivity, and tact.
  • Communicate clearly and effectively both orally and in writing.
  • Manage project activities and the activities of multi­disciplinary teams.
  • Resolve operational and procedural problems and conflicts.


CLASS SPEC HISTORY
NewSpec 5039.docx
SK: saa 03/09/2023
CSC Date:03/22/2023 

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.