County of Alameda

Under general direction, to provide project management, liaison, and contract administration for the coordination, design, and implementation of technology programs and systems; analyze business system needs, research and provide recommendations to meet those needs; manages the implementation of automated solutions, prepare instructional materials, and perform related duties as required.  

Distinguishing Features  

This classification is located in the Zone 7 Water Agency and will report to the Assistant General Manager – Finance, Zone 7.  This position will work with internal and external stakeholders to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the Agency’s business and assist with the development and implementation of Information Technology (IT) policies, procedures, and best practices. The Technology Project Coordinator will work independently in managing multiple technology projects and contracts and meeting established deadlines.

NOTE:  The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Consults with department managers to discuss and define business application programming solutions. Defines the scope of system problems and the goals and needs of automated systems; determines methodology to solve application problems.  
2. Serves as a primary Agency liaison with external IT vendors, and coordinates the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, phones, audio visual equipment, and peripherals.
3. Negotiates and administers vendor, outsourcer, and consultant contracts and service agreements.  
4. Prepares studies to improve the Agency’s functions and/or procedures; identifies potential solutions and reports on the advisability of each, including feasibility, equipment requirements, personnel requirements, cost/ benefit effectiveness, time requirements, and makes a recommendation on which solution should be used.  Prepares and presents reports to executive management.
5. Analyzes and redesigns existing systems (including redesigning data flow, file structure, program processes and report layouts) to address changes in systems requirements and equipment configurations.  
6. Develops and implements all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
7. Keeps current with the latest technologies.
8. Coordinates asset management for IT and phone hardware, software, and equipment.  
9. May coordinate cyber security audits and programs.  
10. Establishes and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

Experience:  

The equivalent of four (4) years full-time, progressively responsible project coordination or management experience in the area of Information Technology, or a closely related field.  

Substitution:  

Possession of a bachelor’s degree from an accredited college or university with a major in Computer Science, Information Technology, Management, Business Administration, or a closely related field may substitute for two (2) years of the required experience.  

Certification:

Possession of a Project Management Professional (PMP) certificate is highly desirable.

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE:  The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.  

Knowledge of:

• Modern computer technology used to plan, develop, and administer computers and network systems.
• Information technology concepts.
• Methodologies for analyzing systems, procedures, and workflow.
• Office software applications.
• Functions and capabilities of database systems.
• World Wide Web technology.
• Local and wide area networks.
• Principles of network infrastructure.
• Disaster recovery and prevention methods and procedures.
• Cyber security practices.
• Software programming languages.  

Ability to:

• Function as a system(s) administrator.
• Maintain and modify existing office software applications.
• Analyze and problem solve.
• Make effective decisions.
• Plan and organize.
• Identify and correct problems with computers and related equipment.
• Analyze problems related to database design, system interactions and cross platform issues.
• Prepare and maintain documentation, records, and logs.
• Communicate effectively both orally and in writing.
• Interface with users at all levels of the organization.

NewSpec 5000.docx

IL:sa 06/06/2022

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.