County of Alameda

Human Resources Officer I, Zone 7 (#4908)

$40.84-$49.62 Hourly / $3,267.20-$3,969.60 BiWeekly /
$7,078.93-$8,600.80 Monthly / $84,947.20-$103,209.60 Yearly


DESCRIPTION
Under direct or general supervision, performs complex and varied technical professional, and confidential work required to administer human resources programs, including recruitment, job analysis and classification compensation, training and development, and employee and labor relations; performs research and analysis; provides consulting services to City departments related to all aspects of human resources programs and activities; performs related work as required.

DISTINGUISHING FEATURES

Human Resources Officer I, Zone 7: This is the entry-level class in the Human Resources Officer series.  Initially under close supervision, incumbents with limited human resources experience perform analytical and technical work within the human resources department.  As experience is gained, assignments become more varied and are performed with greater independence.  Positions at this level usually perform most of the duties required of the position at the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgement in matters related to work procedures and methods.  

Positions in the Human Resources Officer class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level after two years of full time service at the I level, gaining knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class.

EXAMPLES OF DUTIES
NOTE:  The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

1.  Plans and conducts recruitment activities including conducting job analyses; preparing job and exam announcements, supplement questionnaires, oral board exam questions, and developing screening and rating criteria; reviews and screens applications; conducts oral appraisal interviews and performance tests; analyzes and interprets test results; performs a variety of recruitment efforts such as attending job fairs, writing advertisements, coordinating oral boards and chairs interview pannels; acts as liaison with the Human Resource Services Department on all recruitment, examination and certification activities; conduct background evaluations, reference checks, and review medical evaluations; advises Agency managers on selection and placement of employees.

2.  Participates in labor relations activities including salary negotiations, meet and confer meeting, labor-management meetings, and other meetings with employee organizations; performs labor related research and analysis for management; and prepares staff reports.

3.  Assists employees and management with the interpretation and correct application of Agency policies, procedures, and programs including Civil Service Commission laws and rules, administrative code, and Memoranda of Understanding; provides advice and assistance regarding employment issues, procedures, provision; investigates employee complaints.

4.  Screens classification requests; conducts classification studies; provides input for class specifications and recommends the adoption or revision of class specifications.

5.  Conducts, gathers and analyzes salary data required in the maintenance or revision of salaries; reviews internal class relationships for compensation purposes; prepares recommendations on salaries and related compensation matters.

6.  Performs program responsibilities for workers compensation claims, restrictions, and modified duty reports; coordinates employee availability and work restrictions; may conduct essential functions job analysis; acts as liaison with medical providers and other county departments.

7.  Coordinates carious employee programs and activities such as employee service awards, wellness programs, and special events.

8.  Coordinates the Agency’s training activities, including identifying training needs, arranging for training presenters, working with trainers to ensure the Agency’s needs and expectations are addressed, securing training sites, developing memos, flyers, emails, and voicemails, and providing visual aides and other materials as necessary; maintains training logs and records of completion.

9.  Assists in the development and formulation of new personnel policies, procedures and practices.  Attends to a variety of office administrative details, such as maintaining employee records, databases, and files; keeping informed of departmental activities, processing contracts and agreements, attending meetings, preparing agendas and taking minutes.

10.  Serves on various task forces and committees. 

11.  Compiles and analyzes statistics for the Agency and Equal Employment Opportunities, Affirmative Action, Workers Compensation, and other employment related data; functions as a liaison with county departments including benefits, risk management, worker compensation, disability and retirement.

12.  May provide direction to and review the work of clerical/technical support staff.

13.  Performs other related work as required. 

MINIMUM QUALIFICATIONS

Education:

Possession of a Bachelor’s degree from an accredited college or university in human resources management, business administration, public administration, or a closely related field.

AND
Experience:

Two (2) years of experience in human resources administration or a related field.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

Strategic Management
  • Management functions, i.e., Planning, Organizing, Directing and Controlling.
  • Organizational analysis and development and leadership competencies.
  • HR policies, programs, and services with Diversity imbedded.
Recruitment and Staffing
  • Public personnel administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
  • Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of personnel related activities including Equal Employment Opportunity, the Americans with Disabilities Act, the Family and Medical Leave Act. 
  • Internal workforce assessment techniques & employment policies, practices, and procedures. 
  • Successful recruiting strategies to attract diverse and high caliber candidates. 
Training and Development
  • Performance Management and Appraisal methods. 
  • Techniques to assess training program effectiveness, including use of applicable metrics.
Employee and Labor Relations 
  • Labor relations laws, practices, and trends. 
  • Progressive discipline. 
  • Grievance resolution. 
  • Consultative and coaching skills with managers. 
  • Investigative and interview techniques. 
Health and Safety 
  • Enforcing procedures, of workplace safety, health and security. 
  • Federal, State and Local workplace health, safety, security & privacy laws & regulations. 
  • Awareness of potential violent behavior and workplace violence conditions. 

Ability to:
  • Demonstrate commitment to the agency's mission, credo, and goals.
  • Promote personal and professional growth for self and others. 
  • Create employee programs that will demonstrate to the community the organization's commitment to Diversity. 
  • Conduct complex research projects on a wide variety of human resources topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
  • Interpret, explain, and ensure compliance with Agency policies and procedures, complex laws, codes, regulations, and ordinances.
  • Effectively represent the department and the Agency in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory and legislative organizations. 
  • Maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affective employee relations.
  • Maintain accurate files and records.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
  • Operate modern office equipment including computer equipment and specialized software application programs.
  • Use English effectively to communicate in person, over the telephone, and in writing.Use tact, initiative, prudence, and independent judgement within general policy and legal guidelines in politically sensitive situations.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.



CLASS SPEC HISTORY
RC:pf 12/17/03
Newspecs: 4908-4909.doc
CSC Date: 1/21/04
MAH:cs Revised/Retitled 4/22/14
Old Title: Human Resources Analyst I/II, Zone 7
CSC Date: 4/30/14
RE:kl  Revised 12/10/18
CSC Date: 12/19/18

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.