County of Alameda

Employee Services Manager,Zone 7 (#4906)

Bargaining Unit: ACMEA - Zone 7 Confid. Mgmt (R61)
$88.60-$107.66 Hourly / $7,088.00-$8,612.80 BiWeekly /
$15,357.33-$18,661.07 Monthly / $184,288.00-$223,932.80 Yearly

Under general direction, to develop and direct human resources, communications and safety programs for a water agency, including recruitment, examination, selection, affirmative action, position classification and compensation, labor relations, performance evaluation, employee relations, training, and to perform related work as required.


This is a single-position classification with responsibility for administering the human resource, communications and safety activities of the agency. The incumbent provides expertise for and consultation to agency management, regarding departmental policies, procedures and programs. This class is distinguished from the Assistant General Manager Personnel, Zone 7 in that the latter has overall responsibility for all human resources, communications and safety activities for the Zone 7 Water Agency.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans, organizes, directs, coordinates and manages, through staff, the human resources, communications and safety activities of the agency.

2. Recommends, prepares and implements policies and procedures relating to human resources, communications and safety management program activities.

3. Provides information and advice to agency management and supervisors on a variety of personnel-related matters; interprets and applies Civil Service Commission laws and rules, administrative codes, Salary Ordinance provisions, County Personnel Manual, and related governing documents.

4. Member of Agency negotiation team for compensation; performs specialized labor relations work relating to negotiation participation and research, employee discipline, Memoranda of Understanding interpretation, grievance resolution/administration and meet and confer on variety of issues within the scope of the collective bargaining agreement.

5. Prepare agenda items and related materials for Board of Directors meetings; make presentations to Board of Directors, Executive and Agency staff regarding human resource, communications and safety issues and represents the Agency with the general public, governmental agencies, and consultants regarding human resource, communications and safety issues.

6. Provide staff assistance to Executive Staff and Board of Directors.

7. Supervises and evaluates staff, oversees day-to-day human resources, communications and safety activities.

8. Designs, plans and conducts agency recruitment, examination and selection programs; recommends methods and carries out recruitment’s; conducts job analyses and develops and administers oral and performance exams; coordinates and participates in interviews and hiring recommendations.

9. Prepares and maintains agency Affirmative Action Plan; acts as Affirmative Action Counselor, investigating discrimination complaints, reporting findings and recommending appropriate courses of action.

10. Researches and analyzes classification requests; conducts or directs classification studies and maintains integrity of classification system; conducts or directs compensation studies and recommends appropriate salary ranges.

11. Reviews training requests; evaluates potential programs; conducts and/or arranges for agency-wide training programs.

12. Participates in budget preparation and administration activities relating to human resources, communications and safety sections administrative needs; tracks and monitors costs.

13. Monitors and analyzes developments, legal requirements and industry trends for impact on human resources, communications and safety programs; conducts or participates in studies, special projects, task forces, committees etc.; prepares reports and recommendations.

Either I

The equivalent of two years of full-time experience as a Departmental Personnel Officer I, or equivalent or higher level administrative class in the Alameda County classified service which involved substantial personnel-related duties and responsibilities;


Possession of a bachelor's degree in personnel administration, business administration, industrial psychology, public administration or a field closely related to human resources, safety or communications from an accredited college or university.


The equivalent of three years professional personnel experience involving a combination of recruitment and selection, employee relations, classification and pay, communications, health and safety and/or training, which has provided the required knowledge and abilities. (Additional experience may be substituted for degree on a year-for-year basis.)


Possession of a valid California Driver License required.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

• Principles and techniques of public sector personnel administration, including equal employment opportunity/affirmative action, recruiting and selection, job analysis, classification, performance appraisal, and employer-employee relations.
• Principles of public administration and management.
• Federal, State and local laws and regulations affecting personnel programs and activities.
• Principles and practices of employee safety and Cal/OSHA compliance requirements.
• Modern office methods and procedures including use of computer equipment and software.

Ability to:
• Interpret and apply laws, rules, policies and procedures to specific situations.
• Plan, organize and administer programs and activities.
• Analyze information to solve problems.
• Make decisions using initiative and judgment, including dealing with sensitive and confidential information.
• Communicate effectively both orally and in writing.
• Advise and assist a variety of individuals with differing needs and goals, using interpersonal sensitivity and flexibility.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Organize, prioritize and complete work under deadlines, multiple demands, changing priorities and frequent interruptions.
• To learn computer applications used to perform the job duties.

co: 02/28/00
CSC Date: 3/1/00
MAH:cs Revised/Retitled 8/31/12
Old Title: Human Resources Manager, Zone 7
CSC Date: 09/19/12


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.