County of Alameda

Employee Services Specialist,Zone 7 (#4904)

$35.90-$43.63 Hourly / $2,872.00-$3,490.40 BiWeekly /
$6,222.67-$7,562.53 Monthly / $74,672.00-$90,750.40 Yearly


DESCRIPTION
Under general supervision, to do selected technical and administrative work related to a variety of employee services and other related duties as required.


DISTINGUISHING FEATURES

This class is distinguished from the Employee Services Analyst series. The Employee Services Analyst series works with a greater degree of independence and performs the more complex, analytical and professional level duties. The Employee Services Specialist provides professional level support.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Assists in drafting long and short-range planning to anticipate and prepare for employee services programs.
2. Assists in recruitment activities and may attend job fairs for special recruitment; types exam related materials, prepares employment bulletins and advertisements; reviews and screens employment applications and related documents; may assist in construction of written examinations or interview questions; schedules and monitors oral interview panels for some job classifications and other selection activities.

3. Processes a variety of personnel transactions to assure timeliness, accuracy and proper processing, including position control, flexibly-staffed promotions, other classification and pay issues by utilizing the county-wide personnel system; maintains personnel and other confidential files.

4. Assists in coordinating wellness programs, employee service award program, take our children to work day, combined charities, Employee Wellness Program, training programs and other special programs; may attend various personnel related meetings.

5. Assists in conducting and explaining surveys of salaries, benefits and personnel policies and practices; responds to requests for such information from other agencies; types class specification revisions.

6. Assists in orientation of new employees, including explanation of benefits and employment policies and practices; answers routine questions regarding employee benefits programs.

7. Answers routine questions and prepares correspondence relating to job opportunities, salary information, benefits, memorandum of understanding, Cal/OSHA laws and rules, and examination scheduling both for Agency employees and general public.

8. Assists in coordinating the Agency's Worker’s Compensation program and Diversity program, including attending meetings, typing of forms, record keeping, filing appropriate forms, compiling and monitoring various statistics.

9. May participate in job audits or conduct job analyses.

10. Performs a variety of complex clerical and administrative work, including typing correspondence and reports.


MINIMUM QUALIFICATIONS
The equivalent of two years’ full-time experience working with personnel policies, procedures, and practices, as well as administrative assistance and public contact work, which would have enabled the applicant to acquire the knowledge and abilities listed below. (Possession of a bachelor's degree from an accredited college or university with a major in Human Resources may be substituted for the required two years of experience).

License:

Possession of a valid California Driver's License.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" Section of this specification.

Knowledge of:

• Personnel policies, procedures and practices.
• Cal/OSHA laws and rules.
• English grammar, spelling and punctuation.
• Basic mathematics.
• Office and administrative procedures and practices.
• Modern office techniques and equipment, including use of personal computer for word processing and  spreadsheet application.

Ability to:

• Analyze, interpret and effectively apply policies, procedures, regulations and contract provisions.
• Exercise sound judgment.
• Establish and maintain confidential and statistical records, reports and files.
• Handle difficult, confidential and sensitive assignments.
• Compose correspondence independently
• Understand and follow oral and written directions.
• Work independently.
• Perform detail work accurately.
• Work with a variety of tasks simultaneously.
• Establish and maintain effective working relationships with employees, the public and other public agencies. • Perform complex tasks and carry out administrative tasks.
• Communicate effectively both orally and in written form.
• Establish work priorities.


CLASS SPEC HISTORY
RE:lm
Typed: 2/96
Old document: 1299H
New document: Jobspecs/4904
ys/5/01
CSC Date: 2/21/96
MH:cs Revised/Retitled 2/23/11
Old Title: Personnel Technician, Zone 7
CSC Date: 3/23/11

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.