County of Alameda

DESCRIPTION

Assessor Technicians, under varying levels of supervision in the Office of the Assessor, review and examine a variety of recorded documents regarding changes of ownership and transfer of properties, examine a variety of source documents for correctness and conformance with Assessor’s standards; and perform related duties as required.    

DISTINGUISHING FEATURES  

Incumbents, under general supervision, learn to process, and become proficient in processing, a wide range of moderately difficult clerical work including a variety of applicable forms and documents of ownership, applications for business property Assessment Appeals, homeowner and business property exemption claims, and documents relating to valuation or sale of property, and data from annual business property statements. This work requires a thorough knowledge of Assessor’s procedures, rules, codes, policies and computer applications related to the work.  Incumbents may deal directly with the public, either in person or on the telephone, answering routine questions pertaining to assessment, ownership, and real property and business personal property issues. This classification differs from the next higher class of Senior Assessor’s Technician in that incumbents of the latter class process documents or answer questions about the most complex property ownership and assessment processes, real property Assessment Appeals applications, other exemption claims or documents relating to property transfers of ownership and requiring independent decisions or judgments when interpreting data or docume

EXAMPLES OF DUTIES

EXAMPLES OF DUTIES  

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.  

1.  Receives instruction in and uses computers and computer equipment, software and programs specifically designed for the Office of the Assessor.

2.  Assists appraisal staff by learning and performing duties involved in the appraisal of real and unsecured property. These duties include: input of valuation data for the purposes of creating, correcting or canceling assessment values for supplemental assessment and regular roll surrender values; scanning documents to imaged files; and collecting and inputting economic data used in an appraisal.

3.  Aids in the valuation of vessels and aircraft by selecting information from a valuation guide to prepare appraisal documents used by the appraiser to determine value; inputs cost data from annual business statements and other source documents; and selects and applies factors, as instructed, from percent good tables.

4.  Reviews and processes permits, split and combine packages, and various file folder documents for input relating to valuation or sale of property; reviews and processes  homeowner and  business property exemptions claims to determine eligibility; and reviews and processes applications, agendas, and exhibits as a part of the processing of business property Assessment Appeals.

5.  Reviews and/or processes a wide variety of documents to determine intended action, correctness of the document, completeness of information in the document and conformance with procedures in the Office of the Assessor.

6.  Develops knowledge of computer workstations, personal computers, peripheral devices and the Assessor’s information system.

7.  Performs daily assignments using a personal computer which includes: conducting ownership research, entering, storing, retrieving and updating data, and working with data relevant to the appraisal and assessment of secured and unsecured property.

8.  Reviews and examines a variety of recorded documents regarding changes of ownership and transfers of properties; and determines action occurring and ascertains reappraisal status.

9.  Determines percent (fractional) ownership in property transfer documents.  

10. May deal directly with the public, either in person or on the telephone, answering routine questions pertaining to assessment and property issues.

MINIMUM QUALIFICATIONS

Either I  

The equivalent of one year of full-time experience in the class of Specialist Clerk or equivalent or higher level clerical class in the Alameda County classified service.  

Or II  

The equivalent of one year of full time clerical experience working in a Title company or in a related field processing documents related to real property transactions.  

Or III  

The equivalent of two years full-time clerical experience which includes one year of customer service working with the public and performing document review.      

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

· Modern office practices and procedures including the use of computer hardware and software and related equipment.
· Business correspondence, filing and standard office equipment operations.
· Techniques and practices for dealing with individuals from various socioeconomic and ethnic groups both in person and one the telephone.

Ability to:

· Learn and use software applications specific to the Office of the Assessor.
· Learn and apply laws, regulations and codes governing the transfer and/or appraisal of real property, Assessment Appeals, and Exemptions claims.
· Learn and apply legal terminology related to the transfer of real property, Assessment Appeals, and Exemptions claims.
· Establish and maintain effective working relationships with staff, peers, other agencies and the public (sometimes in stressful situations).
· Analyze situations evaluate different courses of action and draw logical conclusions.
· Organize and maintain accurate files and records.
· Perform detailed office support work.
· Prioritize work and coordinate several activities to meet critical deadlines.
· Communicate effectively orally
· Communicate effectively in writing.
· Understand and follow complex oral and written instructions.
· Work independently and learn to carry out assignments with minimal supervision.

CLASS SPEC HISTORY

JC:pf 01/02

Newspec doc: 2506-2507.doc

CSC Date:     2/13/02

RY:cs  Revised 8/8/12

CSC Date:  9/5/12

EL:jf Revised/Retitled 3/6/2018

Old Title: Assessor’s Technician I/II

CSC Date: 5/9/2018  

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 11 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.