Bargaining Unit: SEIU 1021 - Eligibility Techs (006)
$31.33-$37.44 Hourly / $2,349.75-$2,808.00 BiWeekly /
$5,091.13-$6,084.00 Monthly / $61,093.50-$73,008.00 Yearly
DESCRIPTION
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Under general supervision, these positions located within the Alameda County Workforce Investment Board Department of the Social Services Agency provide operational and procedural support to workforce services representatives; conducts orientations and provides technical assistance to workforce services representatives regarding determination of program eligibility for workforce services programs; completion of participant applications; computation of participant family budgets, file management and data input for program performance. Incumbents input client eligibility/case data provided by workforce services representatives into client tracking and case management systems; and to do related work as required. DISTINGUISHING FEATURES |
EXAMPLES OF DUTIES
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NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed. 3. Prepares correspondence in response to workforce services representatives’ inquiries. |
MINIMUM QUALIFICATIONS
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Either I
The equivalent of two years full-time experience in the class of Specialist Clerk II or in an equivalent or higher classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) Or II Education: The equivalent of completion of two years of college (90 quarter units or 60 semester units) from an accredited college or university. (Additional experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent of one year of full-time secretarial or office administrative experience which has included some combination of document review and processing, administrative or financial recordkeeping and/or office management. License: Possession of a valid California Driver's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. |
KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification
Knowledge of: • Administrative and clerical procedures and systems such as word processing, managing files and records, database and spreadsheet usage, form design, and other office procedures and terminology. • Provisions of current workforce services legislation, the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare. Ability to: • Perform clerical work involving independent judgment and requiring accuracy and speed. • Understand the implications of new information for both current and future problem-solving and decision-making. • Communicate effectively in writing as appropriate for the needs of the audience • Speak clearly to others to convey information effectively. • Spell correctly, communicate effectively, orally and in writing, and make accurate arithmetical computation. • Understand and follow complex oral and written directions and procedures. • Analyze and evaluate individual situations, reach sound conclusions, and make appropriate recommendations. • Establish and maintain cooperative working relations with the public, contractors and co-workers. |
CLASS SPEC HISTORY
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IB:po 9/2/09
Newspecs: 1467.doc CSC Date: 11/4/09 IB:cs Revised 10/20/10 CSC Date: 11/17/10 |
BENEFITS
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Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
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