County of Alameda

DESCRIPTION

This series specification describes two levels of the Human Resources Assistant classifications, which under close supervision at the lower level and under general supervision at the upper level perform complex and technical clerical work requiring the exercise of considerable initiative and judgment requiring specialized knowledge of Civil Service Rules, examination and certification procedures; and related personnel transactions associated with countywide hiring processes.

DISTINGUISHING FEATURES

The class of Human Resources Assistant II is distinguished from the next higher class of Human Resources Technician in that incumbents of the latter class are paraprofessionals performing specific technical assignments of a well-defined nature in support of professional staff while Human Resources Assistant II’s perform the clerical functions associated with the personnel programs.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Utilizes an applicant tracking database system and a countywide personnel and payroll system on a daily basis to perform various countywide personnel transactions.

2. Inputs data from employment applications and maintains individual applicant records; computes examination scores; verifies candidate eligibility for promotional or service connected preference points.

3. Modifies and retrieves information from a database; manipulates data to generate a wide variety of informational and statistical reports; proofreads reports for accuracy of data and statistical tabulations.

4. Generates and maintains reports of all procedures/commands used to obtain final eligible lists; prepares notices to inform candidates of examination status.

5. Retrieves information from a database and generates certifications of eligible candidates and sends appropriate documents to operating departments.

6. Works with professional/paraprofessional staff to develop timelines for examination activities in order to meet prescribed deadlines.

7. Answers routine questions from candidates, general public and county employees related to job opportunities, employment procedures, and rules and regulations; responds to general inquiries regarding application status, testing dates and sites; refers more complex questions to professional staff.

8. Greets and assists visitors and callers referring them to sources of information, distributing appropriate forms, and explaining examination procedures; updates and maintains employment resources for the general public.

9. Travels independently to sites outside county offices to administer and monitor civil service examinations; participates at job fairs at various sites in the community assisting professional/paraprofessional staff.

10. Tabulates and inputs final job analysis statistics and information compiled by professional/paraprofessional staff using a job analysis computer program.

11. Reviews and monitors all countywide personnel transactions of new hires, promotions, provisionals, reinstatements, demotions, transfers, flexibly staffed promotions and other transactions to ensure compliance of Civil Service Rules; contacts operating department personnel in order to rectify problems.

12. Verifies that adequate funding exists to fund appointments using the countywide personnel and payroll system; initiates calls to operating departments to verify information submitted.

13. Maintains log of all provisional employees to ensure compliance with Civil Service Rules; notifies operating departments of promulgation of eligible lists.

14. Creates an examination history file for every exam administration; collects and files all required examination materials into the history file after the promulgation of the list.

15. Sorts, opens, categorize and distributes incoming mail; prepares standard correspondence responding to general employment inquiries.

MINIMUM QUALIFICATIONS

Either I

The equivalent of one year of full-time experience in the class of Human Resources Assistant I in the Alameda County classified service.

OR II

The equivalent of four years of full-time clerical experience that includes working with databases and experience working with personnel policies, procedures and practices.
(Completion of 60 semester or 90 quarter units in Business Administration or Public Administration from an accredited college or university may be substituted for two of the required years of experience.)

Special Requirement:

All candidates must be able to utilize an alphanumeric keyboard at the speed of not less than 40 words per minute.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge, skills and abilities are related to duties listed under the “Example of Duties” section of the specification.

Knowledge of:

• Thorough program knowledge of work requiring the application of a variety of rules, procedures, codes and systems. Complete and broad understanding of all aspects and details of the work is required at this level
• Operation of office machines and equipment, including personal computers and word processing and spreadsheet software
• Modern office practices and procedures including business correspondence and filing

Abilities to:

• Work independently
• Interpersonal sensitivity
• Analysis and problem solution
• Decision-making and initiative
• Understand and follow oral and written instructions
• Written and oral communication
• Handle and prioritize multiple and changing priorities
• Plan, organize and coordinate work
• Meet deadlines
• Perform detailed work accurately
• Understand detailed manual and computer procedures
• Work with a variety of manual and computer procedures and processes simultaneously

CLASS SPEC HISTORY

TB/jc
11/99
jobspecs/1121
updated jc
7/00

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.