County of Alameda

Employee Health Services Administrator (#0470)

$41.78-$53.46 Hourly / $3,342.40-$4,276.80 BiWeekly /
$7,241.87-$9,266.40 Monthly / $86,902.40-$111,196.80 Yearly


DESCRIPTION
Under administrative direction, to plan, organize, and direct employee health programs for Alameda County classified service, including Pre employment, Fitness for duty, Employee Assistance, Physical Fitness, Drug and Alcohol, and Wellness Programs; and to do related work as required.

DISTINGUISHING FEATURES

This is a one position class located in the Risk Management Division of the County Administrator's Office and reports to the Privacy Compliance Officer, who has overall administrative program responsibility for Employee Health Services and Countywide Privacy Compliance. The incumbent of this position is responsible for all phases of the program, giving administrative direction to the medical and technical health components and providing professional level support to the Privacy Compliance Program. In addition, he/she serves as consultant to agency and department management on employee health services. The majority of services provided by this program are preventative in nature and their effective delivery has significant impact on the County's overall loss control efforts in other Risk Management program areas. The duties of this classification distinguish it from the class of Workers' Compensation Administrator, which oversees the County's internal Workers' Compensation and Return-to-Work Programs and the Senior Risk and Insurance Analyst which participates in the development and administration of insurance and risk financing programs.

EXAMPLES OF DUTIES
NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans and develops employee health program policies and procedures, and after appropriate approval, implements such policies and procedures.

2. Provides oversight of contract program service providers; makes staffing recommendations and evaluates providers and services.

3. Prepares Request For Proposals (RFPs), contracts and Board letters; negotiates contracts and is responsible for contract compliance.

4. Coordinates various aspects of the program with other Risk Management units and programs and serves as consultant to County departments and agencies on employee health matters.

5. Provides professional level support to the Countywide Privacy Compliance Program.

6. Has responsibility for designing and monitoring systems to transmit employee health results and information; monitors systems for compliance with applicable laws and regulations.

7. Interviews supervisors and managers to uncover pertinent facts and details of their organizational assistance and wellness needs.

8. Develops strategy and scope for human resource risk management issues including organizational interventions, conflict resolution, change support, trauma response, problem identification and resolution.

9. Provides oversight of County wide Drug and Alcohol Testing Program as mandated by the Department of Transportation (DOT) regulations.

10. Develops and implements communication and promotional plans to increase program visibility and participation.

11. Develops and designs forms, brochures, and other written materials relating to assigned program areas.

12. Creates, maintains and updates Health and Wellness Website on the County’s intranet.

13. Provides consultation, facilitation and training design and delivery of services within the context of health and wellness goals and objectives.

14. Is responsible for budget preparation and justification, maintenance of financial records, program costs and evaluation.

15. Monitors and reviews current and proposed Federal, State and local regulations to ensure privacy and compliance of stated regulations pertaining to County business practices, policies and procedures.

16. Develops, monitors and conducts Countywide privacy compliance education programs, including updating and maintenance of education information on the Risk Management Unit Privacy Compliance intranet website.

17. Schedules and conducts privacy compliance audits of County agencies and departments (performing gap analysis and developing corrective action plans as needed) to ensure countywide compliance with regulatory requirements.

18. Receives, investigates and documents privacy violation complaints against the County coordinating remediation activity with County agencies and departments.

19. Serves as privacy compliance consultant to County agencies and departments, providing privacy complaint trending/analysis data, documented remediation activity and regulations interpretation and operational applicability.

20. Develops and delivers technical reports as well as overviews to a board constituency; keeps the Occupational Health Advisory Committee informed of program progress, trends and evaluation.

MINIMUM QUALIFICATIONS
Education:

Possession of a Bachelor’s degree from an accredited college or university (180 quarter units or 120 semester units) in business management, public administration, public policy, risk management, health care sciences, legal studies or a closely related field. (Work experience as described below may be substituted for the required education on a year-for-year-basis.)

Experience:

The equivalent of five years of full-time experience in a public or private organization performing duties in positions related to employee, patient and community health and wellness programs and the development, implementation and maintenance of policies and procedures within health care delivery, insurance, regulatory compliance, contract administration, and government sponsored programs, program development and management. Two years of experience must have been in an administrative or senior staff position with responsibility in government regulatory compliance (including privacy regulations), health industry accreditation, and contract agreement. Experience in budget development, allocation, monitoring and cost benefit analysis is also desirable.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS
NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Employee health and wellness programs, procedures, and practices.
• Medical terminology and medical service specialties.
• Federal, State, and local legislation relating to employee health and safety, privacy compliance, civil rights, and employee rights.
• Methods of organizational development and delivery of assistance services.
• The role of an employee and health program in a large diversified employment setting.
• Organizational change processes.
• Barrier/Gap analysis methodologies.
• Policy formulation and implementation.
• Interpersonal, mediation and negotiation skills.
• Public administration programs, funding processes and concepts.
• Request For Proposals preparation, Contract development and negotiations.
• Principles of supervision, management control, staff development and training.
• Program development, implementation and evaluation.
• Monitoring mechanisms of third-party administrators and consultants.
• Administration and supervision of medical and non-medical programs.
• Principles of public speaking and effective presentation techniques.
• Budgeting practices, procedures, and analyses.
• Word processing, spreadsheet and presentation software.

Ability to:

• Assess organizational issues and make relevant targeted recommendations for change.
• Develop manual and automated systems to collect, store and retrieve program data.
• Negotiate contract agreements.
• Recommend and implement program policies and procedures in a large organization.
• Develop records and information systems.
• Deal effectively with County management in departments and agencies.
• Analyze programs, practices and laws or regulations.
• Interpret and apply legal principles, facts, evidence and precedence to privacy regulations and employee health care regulations.
• Organize conflicting work priorities while coordinating multiple projects and deadlines.
• Work with multiple teams.
• Facilitate and conduct inter and intra departmental workshops.
• Develop training curriculum and promotional materials.
• Communicate orally and in writing.

CLASS SPEC HISTORY
BS:tw: 4/5/74
RMP:pb Revised/Retitled: 1/10/89
co:updated 6/14/00
Old doc. 1106h.wpf Jobspecs/Oldspecs
New doc. 0470.doc Jobspecs/Newspecs
CSC Date: 1/18/89
TE:pf Rev. 5/23/03
CSC Date: 9/3/03

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.