County of Alameda
Human Resources Leaves Technician (#0464)
Bargaining Unit: ACMEA - Confidential Mgmt (R50)
$36.89-$44.84 Hourly / $2,951.20-$3,587.20 BiWeekly /
$6,394.27-$7,772.27 Monthly / $76,731.20-$93,267.20 Yearly
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DESCRIPTION
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Under general supervision, provides day-to-day, paraprofessional level assistance, and support to County of Alameda (County) agencies/departments pursuant to County policies and procedures, state and federal disability laws and leave provisions, and other applicable statutes; and performs other related duties as required. DISTINGUISHING FEATURES
The Human Resources Leaves Technician classification is located in the Human Resource Services Medical Leaves & Accommodation Services (MLAS) division and reports to the Human Resources Leaves Manager. Employees in this classification are trained in technical disability programs, activities, and perform these functions in support of professional staff. This classification is distinguished from the higher-level classification of Human Resources Leaves Case Manager in that the latter has the overall responsibility for ensuring that all medical leaves and accommodation case management responsibilities are completed correctly.
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EXAMPLES OF DUTIES
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NOTE: The following are the duties performed by the employees in this classification. However, the employees may perform other related duties at an equivalent level. Each employee in the classification does not necessarily perform all duties listed. 1. Maintains confidential employee files, medical records, case information, and secured files.
2. Maintains current temporary modified work, workers’ compensation, and Family and Medical Leave (FML) logs, and creates reports and communications based on that information.
Family and Medical Leaves (FML)
3. Consults with employees requesting FML and provides overview of the coordination of concurrent/consecutive leaves of absence and the impact of job-protected benefits.
4. Reviews FML requests and supporting medical documents/Health Care Provider Certifications for completeness and accuracy.
5. Verifies FML eligibility and entitlement and provides timely eligibility notification and designation of leave/rights and responsibilities to employees and applicable parties pursuant to the County’s FML procedure.
6. Monitors FML entitlement usage updated medical documents/certifications to ensure ongoing FML compliance, utilization of concurrent/consecutive leave balances, and applicable County leaves of absence. When FML entitlement is exhausted, refers cases to a Human Resources Leaves Case Manager for continued monitoring and effective handling.
7. Obtains clarification and/or verifies the authenticity of medical documents/health care provider certifications.
8. Processes timely annual certifications and re-certifications.
9. Maintains current data in HRMS, including comments on the “Activity” tab.
10. Immediately refers suspicious FML cases (i.e., deviation of leave/leave abuse) to a Human Resources Leaves Case Manager and/or Human Resources Leaves Manager.
11. When applicable, provides information on reasonable accommodation to employees pursuant to the Reasonable Accommodation Procedure.
Temporary Modified Work (TMW) Assignments
12. When receipt of medical documentation indicates work restrictions, it verifies the availability of TMW with managers/supervisors (based on employees’ temporary work restrictions); contacts employees for necessary clarification of work restrictions; maintains case log; advises employees/supervisors/managers on the appropriate use of time reporting codes related to TMW assignments.
13. Develops TMW memorandums and plans, forwards to employees/supervisors appropriately, and monitors medical documents/updates for the continuation of TMW assignments.
14. Provides information about reasonable accommodation.
15. Monitors TMW assignments, issues termination of TMW assignment memorandums prior to the end of TMW assignments, and refers cases to the Human Resources Leaves Case Manager for potential Reasonable Accommodation.
Workers’ Compensation Claims
16. Receives and reviews workers’ compensation claims for accuracy and completeness; if needed, contacts employees/supervisors/managers to obtain/verify information; advises the third-party administrator (TPA) of any additional information regarding the injury/claim; maintains case log; advises employees/supervisors/managers on the appropriate use of time reporting codes related to industrial injuries/illnesses.
17. Monitors continuation of medical document updates and provides to the TPA.
18. Provides information about reasonable accommodation and refers cases to a Human Resources Leaves Case Manager for further monitoring/appropriate action, if applicable.
19. Monitors the ordering and delivery of ergonomic equipment for industrially injured employees.
20. Advises Human Resources Leaves Manager/Case Managers on the notifications distributed by the TPA.
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MINIMUM QUALIFICATIONS
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EITHER I
Experience:
The equivalent of one (1) year of full-time experience in the classification of Specialist Clerk II, or in an equivalent or higher-level classification in the County of Alameda classified service. Experience in performing clerical and technical processing of disability-related matters (i.e., FMLA/CFRA/PDL, workers’ compensation, temporary modified work assignments, or reasonable accommodations) is highly desirable.
Substitution:
Possession of a bachelor’s degree in a related field may substitute for six (6) months of the required experience in Pattern I.
OR II
Experience:
The equivalent of two (2) years of full-time experience performing paraprofessional-level administrative/clerical work in a disability-related program that dealt with FMLA/CRFA/PDL, workers’ compensation, temporary modified work assignments, or reasonable accommodations.
Substitution:
Possession of a bachelor's degree from an accredited college or university with a major in human resources or a related field may be substituted for one (1) of the two (2) required years of experience in Pattern II.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
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KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to the duties listed under the “Examples of Duties” section of this specification. Knowledge of:
Ability to:
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CLASS SPEC HISTORY
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Newspecs: 0464 IC:jf 1/20/17 CSC Date: 2/15/17 RE:ac Revised 3/19/19 CSC Date: 4/24/19 MH:sa Revised 06/17/2020 CSC Date: 07/15/2020 RE:sa Revised/Retitled 07/16/2021 Old Title: Disability Programs Technician CSC Date: 09/22/2021 RE:sa Revised 04/19/2022 CSC Date: 06/01/2022 SA:saa Revised/Retitled 01/17/2025 Old Title: Medical Leaves & Accommodation Services Technician CSC Date:5/21/25 |
BENEFITS
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The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave. |
