County of Alameda

Family Health Services Coordinator (#0313)

Bargaining Unit: Unrep - HCSA Tech/Para Mgmt (U45)
$39.23-$52.54 Hourly / $3,138.40-$4,203.20 BiWeekly /
$6,799.87-$9,106.93 Monthly / $81,598.40-$109,283.20 Yearly


DESCRIPTION
Under general direction of the Division Director of Public Health, this position plans, organizes and administers program activities for a variety of client service areas of the Family Health Services Division such as, CCS California Children’s Services, MPCAH (Maternal, Paternal, Child, and Adolescent Health and CHDP Children’s Health Disability Programs. .


DISTINGUISHING FEATURES

This single position class is located in the Health Care Services Agency and reports to the Division Director of Public Health for Family Health Services. This position provides supervision and work coordination to professional staff responsible for programmatic services and oversight in a variety of client service areas of the Family Health Services Division. The Family Health Services Coordinator oversees and integrates technical services and facilitates interagency collaboration for multiple, related, and administratively complex, state/federally funded programs where client services are provided by CBO's, other contract providers, agencies, hospitals, institutions and/or County staff. Successful performance of the work requires both a high level of technical programmatic knowledge and well-developed supervisory and collaborative skills. Duties may include long-range strategic planning, distribution of state grants, and oversight of complex projects, a wide variety of independent and inter-related functions for the Family Health Services Division; and to do related work as required.

This class is distinguished from Supervising Program Specialist in that the latter is a first-level supervisory class and provides program planning and evaluation support to a specific operational unit within a department, and it does not have the countywide program responsibilities.

EXAMPLES OF DUTIES

NOTE: The following are illustrative examples of duties performed by the classification. However, employees may perform other related duties at an equivalent level. Each individual in this classification does not necessarily perform all duties listed below.

1. Plans, directs, reviews and evaluates the work of Program Specialists and associated support staff that deal with multiple agencies in the Clearinghouse, CCS and CHDP; provides for the training and professional development of staff.

2. Oversees the coordination and evaluation of programs and services within Family Health Services Division of Public Health.


3. Prepares and delivers presentations before state committees regarding funding; represents the County of Alameda before diverse community, regional, business and governmental groups on matters.

4. Monitors the performance of assigned programs through Program Specialists; ensures compliance with contract provisions and funding source regulations; implements procedural and operational changes to maximize service delivery and revenue reimbursement.

5. Develops and administers program budgets; prepares grant applications; monitors budget expenditures; coordinates fiscal, personnel and contract activities with County administration; secures annual state grant for department and other county funding.

6. Directs the maintenance of accurate records and files; prepares periodic and special statistical or narrative reports; may access multiple databases to prepare such reports.

7. Interprets and applies a variety of complex policies, rules and regulations; provides information related to CHDP, MPCAH and CCS to other departments and outside organizations.

8. Plans, directs, reviews and evaluates work of professional, technical and support staff; selects staff and provides for their training and professional development; implements discipline as required.

9. Operates a variety of standard office equipment including, a word processor and/or computer; makes site visits and attends meetings.


MINIMUM QUALIFICATIONS
Either I
Education:

Possession of a Master’s degree from an accredited college or university in business administration, public policy, public administration, health care administration, social science or related field.

(Additional experience as outlined below may be substituted for the education on a year-for-year basis.)

And
Experience:

The equivalent of five years of full-time experience in program administration, management, planning and evaluation in the oversight of direct delivery of a health care or social services program to clients focusing on Children and Family Service Systems at a level equivalent to or higher than the County’s Program Specialist class. 

Or II
Experience:

Any combination of education from an accredited college or university and relevant experience as described above in pattern I.

License: Possession of a valid California Motor Vehicles Operator’s license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS
NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Management principles and practices, including work planning, employee supervision and resource allocation.
• Current trends and practices in children & family service systems, community development and public health service systems.
• Cross-agency and cross-system practices
• Principles, practices, funding sources and administrative requirements related to the delivery of children’s services.
• Applicable laws and regulations.
• Principles and practices of program planning and evaluation.
• Practices and techniques of programmatic analysis and report preparation.
• Budgetary, financial management, auditing and contract administration practices.
• Computer applications related to the work.
• Office administrative practices and procedure, including records management.


Ability to:

• Serve effectively as a member of a multi-disciplinary management team.
• Plan, supervise, review and evaluate the work of multi-disciplinary staff and through subordinate supervision.
• Interpret, explain and apply complex regulations, policies and procedures.
• Prepare clear, accurate and effective reports, correspondence, policies and other written materials.
• Communicate effectively orally and in writing.
• Represent the department and the County in meetings with others and make effective presentations to diverse groups.
• Organize and prioritize work, and meet critical deadlines.
• Exercise sound independent judgment within established policies and guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Manage multiple and changing priorities.


CLASS SPEC HISTORY
RT:pf 3/25/02
Newspec: 0313.doc
CSC date: 5/8/02
SG:cs 10/19/11
Old Title: Director of Interagency Children’s Policy Council
CSC Date: 11/16/11

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.