County of Alameda

Director Of Human Resource Services (#0295)

Bargaining Unit: Unrep - Senior Executive Mgmt (071)
$100.21-$130.26 Hourly / $8,016.80-$10,420.80 BiWeekly /
$17,369.73-$22,578.40 Monthly / $208,436.80-$270,940.80 Yearly

Under appointment by the Board of Supervisors in consultation with the Civil Service Commission and reporting through the County Administrator, to provide leadership and plan, organize, coordinate, direct and review the policies, programs, activities, and operations of a large comprehensive Human Resource Services Department; to oversee functional and programmatic activities including labor and employee relations, recruitment and selection, classification and compensation, benefit administration, workforce training and development, disability programs, and internal administration, finance, and information technology; advises County executive leaders and governing bodies; acts as Secretary and Chief Examiner to the Civil Service Commission; and performs other human resource related functions as circumstances require.


This is a single position classification that receives direction from the Civil Service Commission in those areas of human resource administration mandated by the County Charter as the exclusive responsibility of the Commission. Direction is given by the County Administrator for those human resource functions, which are not the exclusive responsibility of the Commission. The classification is distinguished from other department head classifications by virtue of its responsibility for the administration of the overall countywide human resource system.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans, organizes, coordinates, and directs the continuing work and special projects of the Human Resource Services Department; develops and implements goals and objectives; and monitors and evaluates staff and program performance.
2. Directs and oversees functional and programmatic activities of the Department including administration, labor and employee relations, recruitment and selection, classification and compensation, benefit administration, workforce training and development, disability programs, and internal administration, finance, and information technology.
3. Supervises and coaches management and professional staff by establishing performance expectations and standards, conducting periodic evaluations, and counseling staff regarding their performance and career development aspirations consistent with the departmental mission.
4. Consult and collaborate with department managers on all aspects of department services; and discuss organizational problems, develop alternative strategies for dealing with those problems, and assist with implementation of solutions as necessary.
5. Makes recommendations, determinations, and decisions in the most difficult cases or in those cases having an unusually significant effect upon the workforce, human resource programs, or on the relationships of the Department with the Commission, Board of Supervisors, the County Administrator, operating departments, employee groups, or the general public.
6. Assumes an advisory role and attends Civil Service Commission meetings and appears before the Board of Supervisors on a variety of human resource actions.
7. Proposes and reviews amendments to the County Charter, salary ordinance revisions, or other legislation affecting County employees; reviews, recommends, establishes and evaluates human resource policies and procedures; and interprets Human Resource Services Rules and Regulations.
8. As Secretary of the Civil Service Commission, directs preparation of the agenda for each Commission meeting; advises and makes recommendations on matters coming before the Commission; secures information; sits in a liaison capacity between the Commission and others; makes arrangements for special hearings on appeals; provides minutes of each Commission meeting; and executes the policies adopted by the Commission.
9. Directs preparation of the annual budget for the Human Resource Services Department; and through subordinate supervisors, selects, trains, and evaluates the performance of professional, technical and clerical staff. 


Either I

The equivalent of three years of experience as Supervising Human Resources Analyst or equivalent classification or in a higher-level personnel class in the Alameda County classified service.




Possession of a Bachelor's Degree from an accredited college or university in Human Resources Management, Public Administration, Public Policy, or a closely related field.




The equivalent of five years of human resources management experience working in a public organization of five hundred or more employees, at least four years of which shall have been comparable in type and level of work to that of a Supervising Human Resources Analyst in the Alameda County classified service.



Any combination of training, education and experience that is equivalent to one of the patterns listed above and will provide the required knowledge and abilities.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles, best practices, and a wide range of public human resource functional and programmatic activities including administration, labor and employee relations, recruitment, examination, classification, compensation, benefit administration, workforce training and development, information systems, and disability management.
• Federal, State, and local laws, rules, regulations, and court decisions regarding public human resource management including EEO/Affirmative Action, collective bargaining/negotiations and the grievance and progressive disciplinary process.
• Organizational and management principles and practices including resource allocation, planning, and budgeting.
• Structure and functions of County governing and administrative systems.

Ability to:

• Properly interpret and make sound and strategic decisions in accordance with applicable laws, regulations, and policies.
• Analyze and evaluate information and data to recommend and apply effective problem solving techniques.
• Plan, organize, coordinate and direct the execution of short and long-range plans for a large human resources organization.
• Develop, control, administer and advise governing bodies on the Department's policy making, programmatic, operational and financial activities.
• Remain flexible and adapt quickly to a politically charged and changing environment.
• Represent the County under varying circumstances and prepare and deliver presentations to diverse audiences.
• Learn and adapt to the County's culture, operations, organizational structure, management philosophies, and workforce needs.
• Demonstrate a commitment to the County's Mission, Credo and Goals.
• Lead in a manner that is visionary, strategic and innovative when working towards change.
• Collaborate with other Agencies and Departments to meet overall county-wide needs while leveraging financial and other resources.
• Use business acumen to build a strong organization which delivers results.
• Provide the highest level of service delivery to diverse customers.
• Use interpersonal sensitivities and communication skills effectively and persuasively both verbally and in writing.
• Promote personal and professional growth for self and others.
• Work effectively as a member and leader of diverse teams.



Retyped: laa
Retyped: nw
Revised: 11/79
Revised & Retitled: 4/14/89
:dhb\Revised & Retitled-2/4/98
co updated 5/9/00
New doc. name: 0295 under Jobspecs/Newspecs
Csc date: 2/4/98
RE Dept. Head Project 3/2012


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.