County of Alameda

Management Analyst Assistant (#0234)

Bargaining Unit: Unrep - General Mgmt (U15)
$26.11-$31.73 Hourly / $2,088.80-$2,538.40 BiWeekly /
$4,525.73-$5,499.87 Monthly / $54,308.80-$65,998.40 Yearly

Under close supervision, to perform operational and policy research assignments; to assist various departmental administrative personnel by relieving them of administrative detail, to act as liaison with administrative personnel; and to do related work as required.


Under close supervision, positions in this class normally perform basic research and a variety of operational and policy analysis activities designed to maximize resource utilization and operational effectiveness in the organizational unit to which assigned. Incumbents typically work as a junior member of a team or are assigned independent studies of a well-defined and limited nature. Incumbents of positions in the next higher class of Management Analyst are expected to handle continuing assignments with limited supervision.

Management Analyst Assistants are expected to learn the duties of the appropriate higher-level class and are eligible for promotion to the Management Analyst classification upon completion of the training period, which will last no more than one year. This class is distinguished from the Administrative Specialist and Administrative Services Officer classes in that the focus of the Management Analyst Assistant class is on operational and policy research, rather than the provision of ongoing administrative services.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans, organizes and participates in analytical studies of, and workgroups concerning, operational and policy matters; follows research methodology developed by senior staff; assists in identification of data sources and design of survey instruments; follows timeframes for study completion.

2. Assists in assembling of required data; assists in questionnaire design; participates in Internet and literature research and review, surveys other organizations; and documents findings.

3. Assists in the collection and analysis of information; utilizes computer-based and statistical techniques where appropriate.

4. Prepares narrative and/or statistical reports; enters information into and accesses multiple databases to prepare such materials.

5. Interviews and consults with departmental officials, employees and others to give and secure necessary information.

6. Maintains accurate records and files related to work performed.

7. Operates a variety of standard office equipment including a personal computer, office fax machine, and copier; may drive a County or personal vehicle to attend meetings.

8. Develops, modifies and/or maintains up-to-date departmental policies and related forms, notices, manuals, and logs; may, at times, coordinate with subject matter experts when developing and revising material.

9. Conducts best practice related studies on specific subject matters or programs.

10. Responds both verbally and in writing to management inquiries and staff requests for information.


Possession of a bachelor’s degree from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles and practices of operational, policy and programmatic research and analysis.
• Principles of public administration.
• Practices and techniques of administrative and statistical analysis and report preparation.
• Computer applications and hardware and software related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

Newspec: 0234.doc
Csc date: 3/28/01
IC:jf Revision 6/6/2017
CSC Date: 6/21/2017