County of Alameda

Office of Program and Policy Development Manager (#0208)

Bargaining Unit: Unrep - Confidential Mgmt (U50)
$55.52-$67.48 Hourly / $4,441.60-$5,398.40 BiWeekly /
$9,623.47-$11,696.53 Monthly / $115,481.60-$140,358.40 Yearly

Under the direction of the Director of Public Works, to develop, plan and organize the implementation of management policies and service delivery programs within the Public Works Agency; to analyze and interpret agency policies, procedures, programs and management practices and operations; to facilitate employee development within the agency, and to perform related duties as required.


This is a single class in the Public Works Agency. The incumbent is responsible for all phases of policy and program development and analysis and acts as liaison between Agency staff, County staff and community groups.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Performs research, compiles and analyzes information/data regarding a variety of administrative, management and organizational issues; develops or assists in developing recommendations and/or course of action.

2. Prepares, or assists in the preparation, of a variety of management reports.

3. Writes, or assists in writing, final reports and documentation for evaluation by administrative and/or management staff; presents reports, including formal presentations to groups.

4. Performs analysis for development of administrative, management, program and organizational policies and procedures; analyzes existing policies, procedures and work practices; analyzes the effect of proposed and existing legislation, regulations and law on organizational policies and procedures.

5. Plans, directs, reviews and evaluates the work of a small professional staff; trains staff in work procedures; recommends staff selection and implements discipline as required.

6. Prepares policies, procedures and other written documentation; monitors legislative and regulatory changes that may affect agency operations and recommends necessary changes.

7. Serves in a consultative role to departmental management on administrative and related issues and strategies; provides significant input into policy, operational and service delivery decisions; assists line management in the implementation and facilitation of policy and programmatic changes.

8. Represents the agency or department and serves as liaison with other County departments and agencies in areas of mutual concern; confers with representatives of governmental, business and community organizations and the public; may serve on a variety of task forces.

9. Interprets and applies a variety of policies, rules and regulations; provides information which may require tact and judgment to employees and others.

10. Operates a variety of standard office equipment, including a word processor and/or computer; may drive a County or personal vehicle to attend meetings.

11. Supervises work of subordinate staff; assigns and reviews work, recommends on hiring and discipline.

12. Acts in the capacity of the Agency’s Public Information Officer; writes community relations material.


Possession of a Bachelor’s degree in Public Administration, Business Administration, Public Policy or related field.


Possession of sufficient knowledge and ability to perform assigned functions, typically gained by the equivalent of four years of increasingly responsible management-analysis experience including planning, evaluation, and development of programs or policies.

One year of full-time supervisory experience.

Special Requirements:

Incumbents in this classification may be required to work some evenings and weekends.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification.

Knowledge of:

• Principles and practices of public administration, organization, and management;
• Research techniques and sources of information and data applicable;
• Spreadsheets and databases to manage and analyze data;
• Knowledge of Business Outreach Procedures;
• Knowledge of county, state, and federal Legislative Process;
• Principles, practices pf public information practices, working media and trends related to social media;
• Program development, implementation and evaluation;
• Demonstrated knowledge and abilities to facilitate various types of meetings in various settings.
• Research techniques and sources of information and data applicable to programs and services.
• Statistical and analytical techniques.

Ability to:

• Research and gather relevant information from a variety of sources.
• Read and interpret complex written materials, policies, regulations and requirements.
• Analyze and evaluate data, procedures, interrelated processes and other information.
• Formulate conclusions and/or alternatives and develop effective recommendations.
• Use work-related computer applications, including e-mail, social media venues, spreadsheets, databases and the Internet.
• Prepare well-organized and accurate documents such as reports, memos, and correspondence.
• Synthesize ideas, analysis and factual information and conclusions into clear and logical written statements.
• Speak clearly and concisely in order to express ideas and communicate work- related information to a variety of individuals and/or groups.
• Listen, ask appropriate questions and effectively elicit required information.
• Establish and maintain effective working relationships with staff, officials and the general public, including a variety of individuals and groups.
• Exercise sound judgment in critical situations when direction or supervision may not be available.
• Identify critical sources of information and data needed to make sound and well- reasoned decisions.
• Effectively manage multiple priorities that may have conflicting timeframes and identify and communicate solutions.
• Demonstrate interpersonal sensitivity among diverse groups of County and external stakeholders.
• Work effectively as a team member with peer, subordinate and management team members.
• Make effective use of information and reports from software and systems related to performance of the duties of this classification.
• Recognize and demonstrate the application of appropriate business and political acumen.
• Be flexible to changing conditions and circumstances with short notice.
• Utilize principles of effective written and oral communication.
• Manage multiple and changing priorities and meet deadlines.
• Plan and organize
• Utilize public relations and marketing strategies
• Speak in public

co: updated 5/17/00
Old doc. under: Jobspec/Oldspecs 1136h.wpf
New doc. under: Jobspecs/Newspecs 0208.doc
CSC Date: 8/1/90
GH:cs Revised 1/20/15
CSC Date: 2/3/16


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

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