County of Alameda

Director, General Services Agency (#0190)

Bargaining Unit: Unrep - Senior Executive Mgmt (071)
$105.33-$137.50 Hourly / $8,426.40-$11,000.00 BiWeekly /
$18,257.20-$23,833.33 Monthly / $219,086.40-$286,000.00 Yearly

Under general direction of the County Administrator, plans, organizes, coordinates and directs central management programs such as Purchasing and Procurement Policies and internal service operations of the General Services Agency; provides centralized internal service functions for all County departments; represents County interests before legislative bodies and committees on all internal service functions; does related work as required.


The Director of the General Services Agency directs the County's centralized internal service organization whose mission is to provide high quality services that are timely, fiscally responsible and convenient for our customers. Agency responsibilities include providing space through lease, purchase or construction; maintaining and operating County-owned buildings and Veterans' buildings; centralized purchasing; countywide procurement policy and procedures; telecommunications services including telephone and radio systems; motor vehicle fleet service; property salvage and disposal services; childcare programs; energy and environmental management services; sustainability programs including resource conservation, recycling and climate action. The incumbent is responsible for reviewing and developing Agency policy and priorities with respect to the operation and organization of the various services. Most line functions and administrative decisions are delegated to individual department heads in charge of the various major service areas.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans, organizes, coordinates and directs the programs and operations of the General Services Agency, which includes the following services: Building Maintenance, Child Care, Communications, Transportation Services, Office of Acquisition Policy, Portfolio Management, Purchasing, Real Estate, Technical Services, and Administration.

2. Develops agency policies, procedures, programs, services, budget and functional assignments.

3. Consults with County and Agency department heads on a regular basis concerning Agency matters including programs, services, budget and organization.

4. Attends sessions of the Board of Supervisors, to present and justify agency proposals requiring Board action; confers with the County Administrator or staff concerning budgetary and organizational program and services; directs negotiations with the County Administrator's Office.

5. Establishes and maintains cooperative relationships with other County Departments, private organizations and individuals concerned with the various services functions of the Agency; serves on agency committees and boards.

6. Keeps informed of current trends and new developments with regard to intergovernmental centralized services; and participates in professional job-related organizations.


Either I


The equivalent of nine years of full-time experience (three years of which must have been in a supervisory/managerial capacity) planning or coordinating large-scale and diversified Public services in one of the following areas: Building Maintenance, Communications, Motor Vehicles, Transportation, Sustainability, Technical Services, or Purchasing. Possession of a Bachelor's Degree from an accredited college or university may be substituted for four years of the non-supervisory experience. A post-graduate degree in Public or Business Administration is desirable.


Current Alameda County classified service status as the Assistant Director, GSA or as a Deputy Director in the General Services Agency.


Current Alameda County classified service status as an Agency or Department Head or as an Assistant Agency or Departmental Head.


Any combination of training, education and experience that is equivalent to one of the patterns listed above and will provide the required knowledge and abilities.


Possession of a valid California Motor Vehicle Operator's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualification in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles and practices of public administration including finance and budget, personnel management, public relations and public facility planning.
• Principles, practices, laws and regulations regarding purchasing.
• Trends, developments, and best practices relating to intergovernmental centralized services.

Ability to:

• Plan, direct and supervise the activities of the General Services Agency.
• Interpret and evaluate departmental policies and procedures, define problem areas, plan, coordinate and initiate action to implement best practices to improve departmental operations.
• Analyze and monitor the annual budget, and perform long-range financial planning.
• Select, train, supervise and evaluate the work of subordinate supervisors.
• Demonstrate a commitment to the County’s Mission, Credo and Goals.
• Lead in a manner that is visionary, strategic, and innovative when working towards change.
• Collaborate with other Agencies and Departments to meet overall county-wide needs while leveraging financial and other resources.
• Use business acumen to build a strong organization which delivers results.
• Provide the highest level of service delivery to diverse customers.
• Use interpersonal skills to communicate effectively.
• Promote personal and professional growth for self and others.
• Work effectively as a member and leader of diverse teams.

Revised/Retyped: 9/83
Revised/Retyped: 12/85
co:updated 5/12/00
Old doc. name 0037h.wpf under Jobspecs/Oldspecs
New doc. name 0190.doc under Jobspecs/Newspecs
CSC Date: 4/16/86
RE Dept. Head Project 3/2012


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

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