Software Systems Engineering Manager

Plans, schedules, manages, and reviews the work of staff engaged in, analyzing, installing, customizing, optimizing, troubleshooting, and monitoring large scale, complex application and system software for the District.

Supervises a group of technical staff engaged in analyzing, installing, customizing, optimizing, troubleshooting, and monitoring complex application and system software such as Enterprise Resource Planning (ERP), database systems, computer operating systems, web servers, application development tools, and systems management tools and utilities.

Plans and schedules application and system software analysis, design, and implementation activities; assigns projects; reviews progress, and prepares status reports.

Assures that adequate technical support and advice are provided and policies and procedures are adhered to by the colleges and to the Office of Information Technology.

Evaluates, selects, and oversees the use of systems management software to monitor system activities at multiple sites.

Assures that software systems work is coordinated with applications systems work to maximize efficiency of the District's computer and telecommunications systems.

Provides technical assistance in the complex and technically difficult phases of software systems projects.

Plans, oversees, and monitors the establishment of system security controls.

Oversees the evaluation of new software technologies, prepares cost-benefit analyses, and makes recommendations regarding their applicability to the District.

Develops and revises documentation procedures and standards for assigned technical units.

Plans, directs, and evaluates system capacity planning studies.

Maintains and oversees periodic testing of system disaster recovery plans.

Drafts contract language with software vendors and reviews vendor performance.

Reviews technical manuals and periodicals for information pertinent to software systems.

Confers with computer manufacturers regarding hardware/software interface problems.

Selects and trains staff of assigned technical units.

Plans, organizes, schedules, and participates in the training of staff relative to system software and new technological processes.

May act for the Chief Information Officer in his/her absence.

Performs related duties as assigned.

A Software Systems Engineering Manager is responsible for managing the work of technical staff engaged in analyzing, installing, customizing, optimizing, troubleshooting, and monitoring large scale, complex application and system software for the District.

A Software Systems Engineer is a member of a technical team responsible for analyzing, installing, customizing, optimizing, troubleshooting, and monitoring large scale, complex application and system software for the District. An employee of this class receives assignments that are geared towards meeting high-level technical goals and objectives and assuring implementation of software that meets those objectives with maximum effectiveness and efficiency.

General supervision is received from the Chief Information Officer. General supervision is exercised over technical staff engaged in application and system software design, implementation, and maintenance.

Knowledge of :

Technology and methodology of application and system software

Principles of system planning and process control, documentation, and testing

Command language scripting in Unix, MS-Windows, etc.

Programming languages such as ABAP, Visual Basic, Java, C, C++, Cobol, etc.

Application and system software analysis, testing, and maintenance

Database systems such as Oracle, SQL Server, Rdb, etc.

Web page design and development using tools such as SAP Portals, .ASP, Dreamweaver, etc.

Enterprise Resource Planning (ERP) systems such as SAP, Peoplesoft, Oracle, etc.

Principles of central user administration, system security, and software transport management

System security and access control

Concepts and techniques of project management including project control, planning, estimating, resource management and qualify assurance

Principles, procedures, and methods used in data acquisition, storage, structuring, and retrieval

Principles of organization, management, and work simplification

Principles of supervision and training

Characteristics and capabilities of servers, networks, and related equipment

New developments and current trends in application and system software concepts, methodology and technology

Ability to :

Plan, coordinate, and review the work of assigned technical staff

Supervise and coordinate multiple projects of a complex and technical nature

Estimate needs for staff and maintain work schedules

Train staff in the application of new application and system software concepts

Analyze and interpret detailed systems and procedures

Provide technical assistance to users and staff members

Create clear guidelines, procedures, and documentation

Achieve maximum utilization and efficiency of system resources by using software to the best advantage and by modifying software to meet changing needs and requirements

Acquire knowledge of new technologies and software and apply that knowledge to solving operational problems

Analyze and express difficult concepts in oral and written communications

Prepare effective written and oral communications, reports, and presentations

Anticipate conditions, plan ahead, establish priorities, and meet project schedules

Review and evaluate detailed project management plans and project progress

Review and evaluate project deliverables

Motivate, direct, and develop others

Stimulate teamwork and promote cohesiveness to achieve team and project goals

Establish effective working relationships with administrators, staff, project consultants, and vendors

Education:

Graduation from a recognized four-year college or university, preferably with a major in computer science, computer information systems, computer engineering, or a related field.

Experience:

Four years of recent, full-time, paid experience in the analysis, design, and implementation of large scale, complex application and system software. Experience in a supervisory capacity and experience with an Enterprise Resource Planning (ERP) system are desirable.

Special:

A valid Class “C” California driver's license.

Travel throughout the District may be required.

• Medical and dental insurance and vision care plans are provided for employees and their dependents.
• A $50,000 life insurance policy is provided free of charge for each employee.
• New employees receive 12 full-pay days and 88 half-pay days of illness leave.
• At least 15 paid holidays per year.
• Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days.
• Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
• Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security.
• Employee Assistance Program

The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.