Network Infrastructure / Telecommunications
|Salary||$37.89 - $46.06/hour; $78,819.94 - $95,806.67/year|
|Date Opened||3/10/2017 8:00:00 AM|
|Filing Deadline||3/27/2017 5:00:00 PM|
Permanent/Full Time (40 hrs/week)
Auburn Area (Applegate, Auburn, Colfax, Foresthill, Meadow Vista, Penryn)
|Additional Forms Required||
Veterans DD214 (if applicable)|
|HR Analyst||Kelly Tourville|
This recruitment will be used to fill both open and promotional vacancies as they arise, subject to specific position requirements.
Placer County’s Administrative Services Department's Telecommunications Division is seeking a network/telephone systems professional. This position is responsible for designing, implementing, operating and maintaining the Placer County local and wide area networks; Placer County telephone systems, both small and medium call centers; and IP video services. This position will work closely with the County's telecom service providers as well as maintenance vendors.
The network infrastructure consists of products from Cisco Systems, HP and NEC. Ideal candidates should have in-depth knowledge of network technologies, hardware, software and telephony; as well as a thorough understanding of networking concepts and systems, such as, routing and switching, WAN/LAN, Cisco and HP network devices, VoIP PBX, call center systems, hosted (Cloud) networking infrastructure, WLANs/Wi-Fi and Carrier Transmission Systems. Additionally, the ideal candidate should be experienced and skilled in vendor/partner management, project management, customer service, and business/cost analysis and excellent problem solving skills.
While this position is stationed in Auburn, some travel to other work locations throughout Placer County, including the Tahoe and Roseville areas is required. Possession of industry certifications from Cisco Systems, HP and/or NEC are desirable but not required.
Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned.
This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties.
Positions in this class are flexibly staffed and are normally filled by advancement from the entry level.
The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training.
Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis.
General duties may include, but are not limited to, the following:
When assigned to Network and Telecommunications Analysis/Administration (in addition to general duties) duties may include, but are not limited to, the following:
It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.
Experience: Two years of professional level information technology experience comparable to Information Technology Analyst I with Placer County.
Training: Equivalent to the completion of a Bachelor’s degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education.
NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.
License or Certificate:
NOTE: If needed, an additional screening will be conducted to select the best-qualified candidates for this recruitment. Best-qualified consideration will be given to those applicants who demonstrate professional experience designing and maintaining data networking infrastructure, hosted (Cloud) networking infrastructure, and telephony infrastructure.
When assigned to Network and Telecommunications Analysis/Administration (in addition to general knowledge and abilities) knowledge and abilities may include but are not limited to:
Mobility – frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling.
Lifting – frequent lifting up to 20 pounds, occasional lifting up to 80 pounds.
Vision – constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision.
Dexterity – frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching.
Hearing/Talking - frequent hearing/talking to others on the telephone and in person.
Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required.
Best Qualified Screening (PASS/FAIL)
An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. The criteria for this screening is listed as preference language under the note in the Minimum Qualifications section.
Training & Experience Rating (100%)
Based upon responses to the supplemental questionnaire, the applicant’s education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.
All applicants who meet minimum qualifications will be required to respond to an online Conviction History Questionnaire, which will be sent as a link on their notification that minimum qualifications have been met. Failure to respond to this questionnaire within (3) three calendar days of the minimum qualification notification will result in disqualification from the examination.
Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination, which may include a drug screening and possibly a psychological evaluation, sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation and/or be bonded.
All new permanent employees, with the exception of sworn law enforcement and those in management and confidential groups, shall be required to join the employee organization or pay an 'Agency Fee' as a condition of employment.
The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.
Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at:
Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.
The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.
Tentative Recruitment Schedule