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Human Resources Generalist #2306-203800-01

Human Resources Generalist

Date Opened
Tuesday, June 27, 2023 3:00 PM
Close Date
Wednesday, July 05, 2023 3:00 PM
Section
Fire
Salary
  • Starting Salary range $68,000 to $72,000
Employment Type
  • Full Time
Go Back View Benefits

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Summary

The Charlotte Fire Department Human Resources Division is seeking an Human Resources Generalist to serve in a cross-functional position to provide support and ownership of the CFD, Promotional Process, FMLA/PPL, Recruitment/Onboarding, Performance Review and Development and HR Administrative functions. The primary responsibility of the Human Resources Generalist is to ensure that the city of Charlotte and CFD attracts, hires and retains the best employees.  The primary focus for this position is to perform and assist with annual promotional processes within the CFD while working collaboratively with the CFD HR Manager and HR staff on broad strategies and analysis to support and achieve departmental recruitment, promotional process and performance goals. This position requires a strong customer service orientation with a proactive mindset, attention to detail and optimal time management skills that allow strong performance in a fast-paced environment. 

Major Duties and Responsibilities

Recruitment/Onboarding

  • Assists with application/resume screening.
  • Schedules interviews, builds assessment center books, participates in interview panels.
  • Enters new hires and interns into Peoplesoft, requests City Driving Permits, schedules CityView.
  • Conducts applicant reference checks and prepares Civil Service documents for new hires.  
  • Coordinates logistics for hiring and promotional processes (including assessor lodging & expenses, transportation, lunches, training material).
  • Oversees scheduling of polygraphs, physicals, uniform fittings, and conducts background checks.  
  • Provides assistance to the CFD Recruiting Team (Applicant Testing & FPAT).
  • Builds/maintains applicant new hire files.

 

Promotional Process

  • Updates promotional process information, drafts score letters, opens application processes, conducts promotional background checks.

 

Performance Review and Development

  • Oversee PRD process & monitor due dates/correspondence with supervisors

 

HR Administrative

Knowledge, Skills & Abilities

  • Solid ability to conduct, recommend and guide managers on different types of interviews.
  • Identify, analyze, and provide recommendations on recruiting processes and procedures.
  • Knowledge of general hiring practices and procedures.
  • Knowledge of human resources, training and recruiting best practices, policies, and procedures.
  • Knowledge and experience working in human resources with a concentration in recruitment.
  • Possess good organizational and time management skills.
  • Knowledge of City of Charlotte Recruitment processes or recruitment software is a plus.
  • Strong oral, written communication, interpersonal, and team skills combined with effective communication strategies. 
  • Must be proficient in Microsoft Office, Excel, PowerPoint and Outlook.

ADA and Other Requirements:

Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

  • Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time.
  • Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
  • Adequate vision, hearing, and speech required.

Sensory Requirements:

Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.

  • Ability to operate in an environment with frequent interruptions from people and/or noises, which in return could result in some level of stress, fatigue, or strain.
  • Comprehensive written information in work-related documents.
  • Ability to hear, understand, and distinguish speech.

Working Conditions:

Work is performed in an indoor or outdoor environment with moderate exposure to atmospheric conditions, moderate exposure to environmental conditions and frequent exposure to computer screens, files, and phone.

Preferred Qualification

  • Experience with City of Charlotte Recruitment processes and PeopleSoft or recruitment software is a plus.
  • Equivalent combination of training and development and recruiting experience
  • Recruiting experience with a concentration in Human Resources.

Minimum Qualifications

Requires a bachelor's degree with three years of experience in Human Resources, Recruiting or Business/Public Administration or five years or more of equivalent experience in Human Resources.  

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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