Management Analyst Senior #2004-202710-02

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Professional

Under general direction, the Senior Financial Analyst is a professional position responsible for performing a wide variety of analytical support duties and administrative tasks related to organizational analysis. Will conduct quantitative analyses of information impacting customer fares, sales tax, fuel tax, and fuel hedging program. Analyzes systems, procedures, and operations; designs and implements improved systems, procedures and methods.  

ESSENTIAL DUTIES & RESPONSIBILITIES:  

• Provides a wide variety of analytical and research support from pre-existing data set sources in assigned departments or division; analyzes and makes recommendations for the solution of budgetary, fiscal, or operational concerns and issues that may result in policy development and implementation.
• Communicates with stakeholders and subject matter experts to identify with current issues and opportunities for improving service delivery methods and procedures.
• Analyze and project customer fares, fuel tax, sales tax revenue and expenses; and administers fuel hedging program.  
• Analyzes historical data from various sources to plot trends; prepares a profile of areas being studied; maps business processes and workflows; identifies and projects future needs; conducts need and gap analyses; and cost-benefit analysis for new initiatives.
• Performs process and system re-engineering studies and reports; facilitates re-engineering projects and change management; conducts meetings with staff to outline program goals and objectives; provides instruction on new processes or methods; facilitates implementation of new systems through employee involvement in the change process.
• Designs and produces management control systems to enhance planning, scheduling, and reporting activities; presents findings and recommendations to appropriate management staff; and produces project reports for the Chief Financial Officer of CATS.
• Monitors program progress in meeting goals and objectives; conducts updates with management staff to inform of project progress, and makes adjustments as necessary.
• Liaison to City Procurement to track CATS procurement requests; prepares monthly financial re-estimates.
• Tracks and analyzes data and prepares spreadsheets, graphs, and reports from given data sources such as BOD contracts and other CATS divisions contracts.
• May supervise staff.
• Performs other related duties as may be required or assigned.  

KNOWLEDGE, SKILLS & ABILITIES:

• Advanced methods and techniques used to conduct a variety of analytical studies.   
• Principles and practices common to the functional area of assignment.        
• Theory and practical application of the business re-engineering process.       
• Advanced methods and techniques of mapping work and process flows.      
• Advanced behavior modification techniques to introduce change process.        
• Advanced methods and techniques of incorporating quality improvement principles into assigned   operational area        
• Advanced management business practices, principles, functions and processes.         
• Project management.         
• Vendor selection, management, and the RFP process.       
• Basic trends and current development of management theory.        
• Organization objectives, procedures, policies and regulations.       
• Principles, practices, methods and techniques of report preparation. 
• Principles and procedures of record keeping.         
• Advanced methods of research, program analysis, and report preparation.   
• Office equipment including computers and supporting word processing and spreadsheet applications.
• Pertinent federal, state, and local laws, codes, and regulations.

Bachelor’s degree in Accounting, Business Administration, Public Administration or related field, and five (4) years’ experience in analysis of processes, procedures, operations, systems or methods, including experience in the functional area of assignment such as budget/financial management, research analysis or related experience or, a Master’s Degree with (3) years of directly related experience. 

Experience in a similar position in the transit industry is preferred.  

Must be able to pass a pre-employment drug test, a criminal background check, DMV report, and be eligible for a City driving permit.

$82,559.00 - Commensurate with experience

 

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.