
City of Waterbury
Administrative Associate & Clerical Staff & Office Staff (#5045)
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GENERAL STATEMENT OF DUTIES
Performs a wide variety of general clerical and/or account keeping functions.
DISTINGUISHING FEATURES OF THE CLASS
This class is intended to provide general clerical support and/or account keeping duties encompassing a range of diverse but routine functions including basic processing, reception, filing, record keeping, bookkeeping, data entry, and typing with speed and accuracy. Works under the supervision of an employee of higher grade. Does not supervise any employees.
EXAMPLES OF WORK
Types a variety of forms, cards, labels, envelopes, routine memos, requisitions, accounting and financial statements, etc. and proofreads materials; Prepares agendas, takes and transcribes meeting minutes; Sets up and maintains records and files according to established procedures and searches files for information; Compiles information from standard sources and prepares reports; Answers phone, relays calls and takes messages; receives and directs visitors; handles routine requests for information or assistance over the telephone or in person (counter, reception or information desk); Obtains information, assists with applications, and prepares and processes permits or licenses after assuring that all requirements are met; Copies and collates materials; prepares routine forms and correspondence; receives, sorts and distributes mail; performs a variety of basic and repetitive processing tasks, e.g. sorts, numbers, codes and files materials, reviews materials for accuracy and completeness, makes changes per instructions or as authorized, verifies information through cross-referencing of existing computer and/or manual files or inquiries by phone or form letter to senders or other departments; assists in or maintains inventory and orders supplies; In a public or school library, registers borrowers and charges, discharges books; maintains circulation and attendance records; prepares and mails overdue notices; Operates various office machines, including but not limited to calculators, copiers, faxes and personal computers; Enters and retrieves data from automated financial and HRIS systems; Prepares department payroll; Performs related duties as required.
REQUIRED KNOWLEDGES SKILLS AND ABILITIES
Good knowledge of office terminology, procedures and equipment; good knowledge of business arithmetic and English; some knowledge of elementary bookkeeping; ability to maintain complex clerical records and prepare reports from such records; ability to make minor decisions in accordance with laws, ordinances, regulations and established policies; ability to perform basic clerical tasks such as coding, sorting, alphabetizing and numeric ordering; ability to follow oral and written instructions and to communicate effectively orally and in writing; filing ability; ability to operate office equipment; ability to utilize various office automation software, including word processing systems, spreadsheets and database management programs and automated HRIS or financial systems; ability to type from clear copy or rough draft, using a word processor, with speed and accuracy; ability to deal effectively with others, including the general public and co-workers.
REQUIRED EXPERIENCE AND TRAINING
High School Graduate or GED and one (1) year of responsible office experience using word processing or performing account keeping tasks.
SPECIAL NOTE
Same job description will be used to bifurcate the Administrative Associate I list to include individuals who are bilingual (English and Spanish).