Parks Gate Attendant #2603-1126-01

This seasonal position will directly support the City of New Haven’s Parks Department and its peak season operations. The work will require evening and weekend hours, and will be under the direct supervision of Parks Dept. Full-Time Parks Administrative staff, Parks Maintenance staff, as well as Senior Seasonal staff and under the programmatic supervision of the Parks Dept.

These employees are responsible for working with Park staff as assigned in the following areas:

• To manage the daily front gate operations at Lighthouse Point Park, providing excellent customer service and processing vehicle and vessel passes and permits
• To monitor daily picnic permit schedules at Lighthouse Point Park and other parks as assigned and communicate any issues that may arise to the Parks Dept.

Seasonal position, up to 40 hours per week, not to exceed 120 calendar days.

Hours of operation for Lighthouse Park are typically sunrise to sunset. As such, hours of work will vary, and shifts will include early mornings, evenings, holidays, and weekends.

• Gate Attendants arrive on time to support Lighthouse Point Park Gate and Lighthouse Parks Dept. Facility Seasonal operations, providing excellent customer service for all visitors to the park.
• Process payment for all day passes and/or vehicle/vessel stickers and guiding access to the park, as well as monitoring all picnic areas and splash pad areas as directed by Supervisors.
• Assists in helping set up all equipment and materials needed for the Lighthouse Point Park Gate operations program.
• Assists with daily tasks such as monitoring the Lighthouse front gate, review of vehicle registrations, attendance and visitor tracking, record and schedule keeping, and all other necessary front gate functions.
• Assists in supervision of and participates in the program team for Parks Dept. activities throughout the season.
• Communicates well with all park visitors and program staff.
• Assists with maintaining access, cleanliness, and orderliness of all park areas and equipment.
• Represents the department at citywide and community events, meetings, and facilities.
• Follows safety guidelines and protocols established by the department.
• Perform related work as required.

• Recent high school graduate, college student, or recent college graduate.
• Some experience (preferably at least one season or semester) in customer service.
• Equivalent combination of training and experience may be considered.

• Previous experience working with the public, comfortable with working in a fast-paced environment.
• Strong communication skills, both verbal and written.
• A working knowledge of parks and outdoor permitted activities.
• Ability to work well in a team environment with shared goals.
• Ability to work independently.
• Ability to act as cashier for gate transactions.
• Ability to use basic tools and follow instructions.
• Ability to support delivery of programs for park visitors.
• Ability to work with diverse groups interested in parks.
• Ability to accurately enter records and information for Department programs.
• Effective planning, prioritization, and organizational skills with ability to execute multiple tasks.
• Must be able to work flexible hours, as programming shall include evening and weekend schedules.
• Bilingual (Spanish preferred) desired but not required.
• A valid driver’s license is preferred but not required.

• Ability to work outdoors in varying weather conditions, including rain and temperature fluctuations.
• Agility and physical fitness to be mobile and stand for extended periods of time.

Physical Requirements	Amount of Time					Working Environment	Amount of Time
	None	Under 1/3	1/3 to 2/3	Over 2/3			None	Under 1/3	1/3 to 2/3	Over 2/3
Stand				X		Wet or humid conditions (non-weather)			X
Walk				X		Work near moving mechanical parts		X
Sit		X				Work in high, precarious places		X
Use hands to finger, handle, or feel				X		Fumes or airborne particles		X
Reach with hands and arms				X		Toxic or caustic chemicals		X
Climb or balance			X			Outdoor weather conditions				X
Stoop, kneel, crouch, or crawl				X		Extreme cold (non-weather)		X
Talk or hear				X		Risk of electrical shock	X
Taste or smell			X			Work with explosives	X
						Risk of radiation	X
Lifting or force to be exerted?						Vibration	X
How much and how often?	Amount of Time					Other: Outdoor terrain, including uneven and/or untended ground				X
	None	Under 1/3	1/3 to 2/3	Over 2/3		Other: May encounter outdoor flora & fauna hazards (i.e., poison ivy, insects, wildlife)				X
Up to 10 pounds				X		Works near moving vehicles (low speed)				X
Up to 25 pounds				X
Up to 50 pounds			X
Up to 75 pounds		X
Up to 100 pounds		X
More than 100 pounds	X

*Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.

Information regarding the employment and selection process can be found HERE.
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