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Chief Technology Officer #2302-0860-01

Technology Vision, Strategies, & Growth for the City and BOE

Date Opened
Friday, February 24, 2023 12:01 AM
Close Date
Mayor's Office
  • Within Executive Management & Confidential Key Range: $145,000 - $198,000 annualized
Employment Type
  • Full-Time


The Chief Technology Officer (CTO) is a mayoral appointed, highly responsible leadership role that will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans for the City and Board of Education. The CTO is tasked with making executive technology decisions on behalf of the City and collaboratively working with the superintendent (or designee), including but not limited to managing a technology budget, supervise the system and quality assurance processes, in integrating and aligning technology objectives and making investments to align the City/BOE vision for its technological needs.

Work requires the exercise of considerable initiative, independent judgment, and discretion especially where clearly defined guidelines are needed. Work is reviewed by the Mayor and Superintendent of Schools through conferences and observation of results, for conformity to accepted standards and procedures.


  • Setting the technical vision and leading the company's technological development
  • Making executive decisions on behalf of the City and Board of Education technological requirements
  • Collaborates with members of the City and Board of Education executive team(s) to identify ways IT can assist in achieving business and financial goals.
  • Ensures compliance with government regulations and laws (Federal, State, Local) that apply to technological operations
  • Creating timelines for the development and deployment of all technological services.
  • Ensuring technology standards and best practices are met
  • Monitoring performance profiling tools and procedures through tracking, analyzing, and monitoring technological performance metrics
  • Leading technology teams in their day-to-day operations, supervising heads of departments, and setting performance goals.
  • Establishes long-term IS needs and plans and develops strategies for developing systems and acquiring software and hardware necessary to meet those needs.
  • Developing strategies for advancing partnerships, technology platforms, and external relationships
  • Maintaining network security with IT team
  • Developing and implementing disaster and emergency recovery plans
  • Studying information processing systems to evaluate the effectiveness and make recommendations for improvement
  • Handles special assignments for the Mayor or Superintendent of Schools.
  • Performs other related work as required.


Graduation from a four-year college or university with a major in computer science, management information systems, business information management, computer engineering or a closely related field; Master's degree in information technology or a technology-related discipline preferred and at least eight to ten years of IT supervisory responsibilities; or an equivalent combination of training and experience. Experience in a Governmental agency is preferred.


Any equivalent combination of training and experience in office management environment in an education, nonprofit or public sector environment, which provides the following knowledge, skills, and abilities:
  • Ability to conduct in-depth technical analysis and research
  • Strong leadership skills to manage multiple departments and teams
  • Effective communication skills to translate complex documents and technical matters to stakeholders and non-technical staff
  • Ability to build appropriate environments to foster talents, innovation and delivery of effective development strategies
  • Ability to anticipate and develop plans to address technological challenges
  • Capacity to liaise between the customer and business by gathering information on the target market
  • In-depth understanding of budget preparation and business planning.
  • Excellent verbal and written communication skills.
  • Ability to present ideas concisely and effectively, both orally and in writing through a variety of presentations
  • Strong organizational, research, problem-solving, and analytical skills; able to manage priorities and workflow
  • Accurate and attentive to details.
  • Ability to analyze problems, identifies alternative solutions, and implements recommendation in support of goals.
  • Ability to interpret federal, state, and City ordinances, rules, and regulations and make rational decisions in accordance with established policy
  • Work with groups outside the City, City officials, City management, department directors, and supervisors to develop viable consensus solutions to problems


Willingness to work flexible hours (evenings, weekends when appropriate).
A valid state driver’s license may be required for certain assignments.


This is a "General Fund" non-tested position.

This position covered by the Executive Management & Confidential Employee Policy, available to review HERE.

Hires into this class shall not be covered by the City pension but shall continue to be covered by Social Security; additionally, employee will contribute 7.5% of base pay into a defined contribution plan.

Employment is contingent upon the successful completion of: (1) a pre-employment background check, (2) a pre-employment physical examination, including pre-employment drug screening, and (3) a 90-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.

Selection Plan

Applications will be reviewed by the Department of Human Resources and the hiring department.

 It is critical that you complete the application thoroughly, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process, and in some cases, this information may be used to determine the eligibility list.

Information regarding the employment and selection process can be found HERE.

Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.


To apply for this opportunity:
  • Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
  • You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting.
  • MAKE SURE the job you are applying for is named at the top of the page as you review your application!
  • Review or modify your application for that position
  • Click "Ready to Send App" or the "Send" tab; read page and click the attestation
  • Click "Send to City of New Haven"
  • You will also receive an email and text, if a number was provided, confirming your submission

  • If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at

Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.

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