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Library Technology Supervisor #2209-5274-01

Date Opened
Monday, September 12, 2022 12:01 AM
Close Date
Friday, September 30, 2022 11:59 PM
Section
Public Library
Salary
  • Within Local 3144 Range 10: $65,580 annualized
Employment Type
  • Full-Time
Go Back View Benefits

PRIMARY FUNCTIONS

This is a professional information technology position, planning, scheduling, coordinating and directing library information technology operations and projects system-wide at the four branch libraries. Work involves maintenance, upgrades and migrations of the library’s Networks, Servers, Integrated Library Service (ILS – Innovative Interfaces, Inc. – Sierra 5.4), website (WordPress) and other technology needs.

Work is performed with latitude for professional judgment and is reviewed through meetings and evaluation of results, reporting to a higher level Library Administrator (IV or above).

TYPICAL DUTIES AND RESPONSIBILITIES

  • Monitors, maintains and provides oversight of library physical and cloud servers with library staff or external vendors, including but not limited to Active Directory services, security camera operations, network access and firewall services, telephonic services, and print management.
  • Plans and coordinates e-rate submission and implementation as appropriate, administers and executes all IT activities required to produce reliable and robust network access in partnership with key vendors.
  • Ensures that installation and application standards and policies are performed properly and kept up to date.
  • Supervises and trains Library personnel assigned to IT functions and coordinates daily work for staff such as public computer workstation support, printing, telephonic services, etc.
  • Other Technology duties as assigned.

EDUCATION, QUALIFICATIONS & EXPERIENCE

Graduation from an accredited college or university with major course work in computer science, management information systems or related area. Requires 3 to 5 years progressively responsible experience in relevant areas noted above with at least six months of supervisory experience; or any equivalent combination of training and experience which provides the following knowledge, abilities and skills, preferably in a library setting:

KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES

  • Knowledge of information technology operations, systems configuration and administration.
  • Knowledge of operating system software, application software and hardware applications.
  • Knowledge of network operating system software application and hardware applications.
  • Ability to work independently at a high level of technical operations and demonstrate strong problem-solving skills.
  • Ability to demonstrate strong management and leadership skills in order to efficiently plan, organize, supervise and manage library IT projects and LTA staff in a variety of activities, including troubleshooting, problem-solving and training.
  • Ability to monitor progress and manage resources to accomplish objectives.
  • Ability to communicate effectively, both orally and in writing, and perform data analysis including ability to prepare manuals and reports.
  • Ability to maintain and develop knowledge of key processes supported by the New Haven Free Public Library’s technology applications and systems, with willingness to engage in regular IT training.

SALARY, BARGAINING UNIT & TERMS OF EMPLOYMENT

This position is included in a collective bargaining agreement with Local 3144, American Federation of State, County and Municipal Employees, available to review HERE.

Employment is contingent upon the successful completion of: (1) a pre-employment background check, (2) a pre-employment physical examination, including pre-employment drug screening, (3) registration in the New Haven COVID Vaccination/Testing portal and providing proof of Vaccination status, as per the Mandatory COVID Vaccination/Testing Policy, and (4) a 90-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.

Selection Plan

This is a Special Fund, "Non Tested" position.

Applications will be reviewed by the Department of Human Resources and the hiring department after the closing date.

Information regarding the employment and selection process can be found HERE.

Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.

Conclusion

To apply for this opportunity:
  • Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
  • You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting.
  • MAKE SURE the job you are applying for is named at the top of the page as you review your application!
  • Review or modify your application for that position
  • Click "Ready to Send App" or the "Send" tab; read page and click the attestation
  • Click "Send to City of New Haven"
  • You will be redirected to "CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION"
  • You will also receive an email and text, if a number was provided, confirming your submission

  • If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at NHJobs@newhavenct.gov

Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.