Rail Operations Manager #2408-282900-01
Maintenance of Way Technical Manager
- Date Opened
- Monday, August 12, 2024 2:50 PM
- Close Date
- Saturday, August 17, 2024 3:00 PM
- Section
- Charlotte Area Transit
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
Major Duties and Responsibilities
- Works closely with Rail Transportation, Rail Maintenance, Rail Parts and Warranty, Rail Facilities and Amenities, CATS IT, Development, Quality Assurance, and the Rail Engineer to ensure safe, on time service delivery to customers.
- Responds immediately to all rail system emergencies that involve or could create rail service delays, vehicle accidents, property damage and/or personal injuries.
- Develops and maintains effective Rail MOW preventive maintenance standards, programs, and records in compliance with "industry best practices, APTA standards, IEEE, AREEMA standards.
- Assists in the development of all MOW employee training programs to establish and maintain the skills levels required by the workforce.
- Assists in the acceptance and testing of rail systems, subsystems, and equipment, including the review and development of specifications, field visits, as well as integrated testing, acceptance, and safety certification activities.
- Prepares work plans, reports, schedules, budgets, and performance reviews.
- Develops MOW budgetary requirements and assists in the preparation and monitoring of operating and capital budgets.
- Works with consultants, vendors, various, internal & external departments, and agencies, along with CATS Procurement, Finance, Warranty and Parts tracking materials, supplies, parts, and equipment usage to ensure adequate inventories are available to perform required maintenance/repair and support functions.
- Supports the efforts of developing effective and cooperative work teams by modeling, supporting, and otherwise recognizing productive, employee development and performance behaviors.
- Monitors and evaluates staff performance and provides feedback and coaching.
- Assists in the investigation of incidents and replying to public complaints regarding light rail.
- Assist in the development of "project management" plans related to all contracted out work regarding maintenance of way systems and subsystems.
- All other job-related duties as assigned.
Knowledge, Skills & Abilities
- Possess strong leadership and team management skills.
- Excellent problem-solving and decision-making skills.
- Effective communication and interpersonal skills. Budget management and financial acumen. Ability to work under pressure and respond to emergencies effectively.
- Assist in planning, developing, establishing, and prioritizing the division's work to help meet the goals and objectives of CATS's vision and mission and to ensure employee and public safety in transit. Prepare and implement work schedules, programs, and procedures.
- Are routine and special reports of work accomplished and time and materials expended.
- Implement, maintain, and oversee preventive maintenance programs. Monitor maintenance activities to ensure program goals and production standards are adhered to. Keep the manager informed of work progress or issues.
- Provide effective coaching, counseling, and interactions to guide employees toward high work standards and performance.
- Allocate appropriate authority and responsibility to team members that maximizes efficiency and builds confidence.
- Set and implement clear, realistic, and quantifiable team and individual objectives and goals.
- You have demonstrated knowledge of rail systems maintenance requirements.
- Possess a comprehensive understanding of rail transit systems and equipment maintenance practices."
- You have demonstrated strong interpersonal skills, including the ability to relate and communicate effectively with all levels of the organization and the public.
- Demonstrated ability to manage, plan, supervise, train, evaluate, and motivate staff.
- Ability to communicate effectively, both verbally and in writing.
Preferred Qualification
Associate degree with ten (10) years of relevant work experience; or a bachelor’s degree with five (5) years of relevant work experience.
Or
An equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.
Minimum Qualifications
High school graduation or equivalent and nine years relevant work experience
OR
Associate's Degree and seven years relevant work experience
OR
Bachelor's level degree and five years relevant work experience
Salary
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion