Neighborhood Stabilization Program Manager #2408-267900-01
(HNS Program Mgr, Salary Grade 11)
- Date Opened
- Thursday, August 08, 2024 2:10 PM
- Close Date
- Thursday, August 22, 2024 12:00 PM
- Section
- Housing & Neighborhood Services
- Salary
- $81,179 to $90,000, based on experience
- Employment Type
- Full Time
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Charlotte’s local government, with more than 7,500 employees and a $3.3 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives; Code Enforcement, which works to improve the appearance of communities and maintain standards of living; Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte; CharMeck 311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County; and Youth Programs, which works with youth and young adults in the community to provide resources and opportunities for growth and upward mobility.
Function
Summary
Major Duties and Responsibilities
- Lead the neighborhood stabilization team involved in overseeing more than 100 projects annually to ensure timely completion of housing rehabilitation projects and achievement of program goals.
- Collaborate with City homeowners, tenants, and partners to effectively administer housing repair programs.
- Develop and implement innovative programs to address emerging needs and changing housing conditions across Charlotte.
- Oversee and allocate program budgets for federal, state, and local funding, ensuring financial efficiency and compliance.
- Collaborate with the City’s technology team to create and refine user-friendly tools and platforms that streamline program administration and support residents and staff.
- Utilize data to track program outcomes, prepare comprehensive reports, and provide strategic recommendations for program enhancements.
- Ensure that City policies, federal regulations, and program standards are met, maintaining alignment with regulatory requirements.
- Build and sustain relationships with program partners across the City, such as United Way, Atrium Health, Habitat for Humanity, and Duke Energy to amplify housing stability efforts.
- Understand and operationalize the City’s Staying in Place model to help residents connect to programs, resources, and other forms of support to help them stay in place as neighborhoods change over time.
- Provide comprehensive reports to leadership on rehabilitation pipelines and programs.
- Complete other duties to support division goals as requested.
Knowledge, Skills & Abilities
- Experience in independently managing complex community service programs and overseeing multiple staff members.
- Demonstrated ability to use data to drive decisions, develop strategies, and evaluate program effectiveness.
- Exceptional organizational, planning, and time management skills.
- Highly self-motivated with proven ability to work collaboratively in a team-oriented environment while managing multiple projects.
- Strong ability to develop and implement innovative solutions that advance housing stability.
- Effective verbal and written communication skills.
- Experiences in using Microsoft Word, Excel, and Outlook.
- Valid driver’s license and the ability to obtain City driving authorization.
Preferred Qualification
- Bachelor’s degree in business, public administration, planning, project management, data science, or a related field with a focus on community development.
- Proven experience in people management.
- Knowledge of construction procedures and standards.
Minimum Qualifications
High school graduation or equivalent with seven years of relevant work experience, an associate degree with five years of relevant work experience, a bachelor’s level degree with three years of relevant work experience, or a master's level degree with one year of relevant work experience.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion